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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 9 Issue 5 pp. 639-650 , 2019

Does a workload influence the performance of bank employees? Pages 639-650 Right click to download the paper Download PDF

Authors: Siswanto Siswanto, Achmad Sani Supriyanto, Ulfatun Ni’mah, Nur Asnawi, Ismail Suardi Wekke

DOI: 10.5267/j.msl.2019.2.007

Keywords: Biographical characteristics, Employee performance, Motivation, Workload

Abstract: A workload is one of contradictive variables, whether it influences the performance of employees or not. The purpose of this study is to analyze whether or not the workload influences the performance of bank employees. It employs quantitative approach and path analysis is employed to analyze the effect of workload on the performance of bank employees. The research samples include 74 bank employees around the City of Blitar, East Java, Indonesia. The result shows that a workload had a significant positive effect on the performance of bank employees. It also has greater influence on employee performance through motivation variables. The managerial implication of the current research is that the provision of workload which is in accordance with the competence and comfort of employees may improve their performance. In addition, employees who have higher education level are able to adjust more on the workload because they have higher-achievement motivation.

How to cite this paper
Siswanto, S., Supriyanto, A., Ni’mah, U., Asnawi, N & Wekke, I. (2019). Does a workload influence the performance of bank employees?.Management Science Letters , 9(5), 639-650.

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Journal: Management Science Letters | Year: 2019 | Volume: 9 | Issue: 5 | Views: 7016 | Reviews: 0

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