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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 8 Issue 6 pp. 519-532 , 2018

Retracted: The mediating role of total quality management between entrepreneurial orientation and SMEs export performance Pages 519-532 Right click to download the paper Download PDF

Authors: Muhammad Imran, Azelin binti Aziz, Siti Norasyikin binti Abdul Hamid, Muhammad Salman Shabbir, Rabia Salman, Zhaoquan Jian

DOI: 10.5267/j.msl.2018.5.003

Keywords: Entrepreneurial orientation, Total quality management, Export Performance, SMEs, PLS-SEM analysis

Abstract: The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm’s intangible resources and capabilities such as EO and TQM drive SMEs’ export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/managers of exporting SMEs. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for the data analysis. The findings reveal significant relationship between EO and TQM with SME export performance. Furthermore, this study found the complementary mediating role of TQM between EO and SME export performance of manufacturing sector of Pakistan. This study has implications for owner/managers of SMEs. The results offer a better understanding regarding EO and TQM implementation to SMEs owner / managers. Thus, owner/managers of SMEs can take better decisions for the implementation of TQM practices. Furthermore, to the best of researcher’s knowledge, this study is the first work, which examines Pakistan`s SMEs export performance in association with the TQM as the mediating factor between EO and SME export performance.

This paper has been retracted.

How to cite this paper
Imran, M., Aziz, A., Hamid, S., Shabbir, M., Salman, R & Jian, Z. (2018). Retracted: The mediating role of total quality management between entrepreneurial orientation and SMEs export performance.Management Science Letters , 8(6), 519-532.

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Journal: Management Science Letters | Year: 2018 | Volume: 8 | Issue: 6 | Views: 6723 | Reviews: 0

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