How to cite this paper
Swati, A., Bashir, N., Sardar, A., Zaman, K & Fakhr, S. (2012). Determinants of organizational citizenship behavior: A case study of higher education institutes in Pakistan.Management Science Letters , 2(1), 329-338.
Refrences
Allen, T., & Rush, M. (2001). The influence of rate gender on ratings of organizational citizenship Behavior & apos; . Journal of Applied Social Psychology, 31(12), 2561-2587.
Ball, G. A., Trevino, L. K., & Sims, H. P., Jr. (1994). Just and unjust punishment: Influences on subordinate performance and citizenship. Academy of Management Journal, 37, 299-322.
Bacharach, D., & Jex, S. (2000). Organizational citizenship and mood: An experimental test of perceived job breadth. Journal of Applied Social Psychology, 30(3), 641-663.
Baker, B. (2005). The good, the bad and the ugly: the mediating role of attribution style in the relationship between personality and performance. North Carolina: State University
Bateman, T.S., & Organ, D.W. (1983). Job satisfaction and the good soldier: the relationship between affect and citizenship. Academy of Management Journal, 26, 587-595.
Borman, W.C., & Motowildo, S.J., (1993). Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations. Jossey-Bass, San Francisco.
Brennan, A., & Skarlick, D. (2004). Personality and perceived justice as predictors of survivors’ reactions following downsizing. Journal of Applied Social Psychology, 34(6), 1306-1328.
Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 10, 710-725.
Coole, D.R. (2003). The effects of citizenship performance, task performance, and rating format on performance judgments, University of South Florida.
Farh, J. L., Podsakoff, P. M, & Organ, D. W. (1990). Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction. Journal of Management, 16, 705-721.
George, J. M. (1990). Personality, sect, and behavior in groups. Journal of Applied Psychology, 75,107-116.
George, J. M., & Bettenhawn, K. (1990). Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a serine context. Journal of Applied Psychology, 75, 698-709.
Gujarati, D. (2003). Basic Econometrics. 4th Edition. McGraw Hill.
Jacqueline, A-M., Shapiro, C., Kessler, I., & Purcell, J. (2004). Exploring organizationally directed citizenship behavior: Reciprocity or ‘It’s my job’?. Journal of Management Studies, 41(1), 85-106.
King, E., George, J., & Hebl, M. (2005). Linking personality to helping behaviors at work: An international perspective. Journal of Personality, 73(3), 586-607.
Konovsky, M., & Organ, D. (1996). Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 17, 253-266.
Ladd, D., & Henry, R. (2000). Helping coworkers and helping the organization: The role of support perceptions exchange ideology, and conscientiousness. Journal of Applied Social Psychology, 30(10), 2028-2049.
Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. Journal of Applied Psychology, 87, 131-142.
Mackenzie, S.B., Podsakoff, P.M., Paine, J.B. (1999). Do citizenship behaviors matter more for managers than for salespeople? Journal of the Academy of Marketing Science, 27, 396-410.
Mackenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons & apos; performance. Organizational Behavior and Human Decision Processes, 50, 123-150.
Mackenzie, S. B., Podmkoff, P. M., & Patter, R. (1993). The impact of organizational citizenship behavior on evaluations of salesperson performance. Journal of Marketing, 57, 70-80.
Moorman, R., Blakely, G., & Neihoff, B. (1998). Does received organizational support mediate the relationship between procedural justice and organizational citizenship behavior. Academy of Management Journal. 41(3), 351-371.
Moorman, R. H, (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of Applied Psychology, 76, 845-855.
Motowidlo, S.J., & Von Scotter, J.R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79, 475-480.
Munene, J. C. (1995). "Not-on-Seat": An investigation of some commitments of organizational citizenship behavior in Nigeria. Applied Psychology: An International Review, 44(2), 111-122.
Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36,527-556.
Organ, D.W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books, Lexington, MA.
Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74, 157-164.
Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48,775-802.
Organ, D.W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, Greenwich, CT.
Podsakoff, P. M., Mackenzie, S. B., & Bommer, W. (1996a). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors. Journal of Management, 22,259-298.
Podsakoff, P. M., Mackenzie, S. B., & Bommer, W. H. (1996b). Mata-analysis of the relationships between Kerr and Jermier & apos; s substitutes for leadership and employee job attitudes, role perceptions, and performance. Journal of Applied Psychology, 881,380-399.
Podsakoff, P. M., & Mackenzie, S. B. (1994). Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, 31, 351-363.
Podsakoff, P. M., Mackenzie. S. B., & Hui, C. (1993). Organizational citizenship behaviors as determinants of managerial evaluations of employee performance: A review and suggestions for future research. In G. R. Ferris & K. M. Rowland (Eds.), Research in Personnel and Human Resources Management, 11, 1-40).
Podsakoff, P. M., Mackenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers & apos; trust in leader, satisfaction, and organizational citizenship behavior. Leadership Quarterly, 1, 107-142.
Puffer, S. M. (1987). Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, 72.615-621.
Redman, T., & Snape, E. (2005). I to Wed: The role of consciousness transformation in compassion and Altruism. Journal of Management Studies, 42(2), 2200-2380.
Roberts, et al. (2005). The Structure of Conscientiousness: An Empirical Investigation Based on Seven Major Personality Questionnaires. Personal Psychology, 58, 103-139.
Sansone. C., Wiebe, D., & Morgan, C. (1999). Self-Regulating Interest: The Moderating Role of Hardiness and Conscientiousness. Journal of Personality, 67(4). 701-733.
Schnake, M. (1991). Organizational citizenship: A review, proposed model, and research agenda. Human Relations, 44,735-759.
Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68,655-663.
Turnipseed, D., & Rassuli, A. (2005). Performance Perceptions of Organizational Citizenship Behaviors at Work: A Bi-Level Study Among Managers And Employees. British Journal of Management, 16, 231–244.
Vieten, C., Amorok, T., & Schlitz, M. (2005). The Role of Consciousness Transformation in Compassion and Altruism. The Joint Publication Board of Zygon, 41(4), 915-932.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behavior. Journal of Management, 17, 601-617.
Yen, H. R., Niehoff, B. P. (2004). Organizational citizenship behaviors and organizational Effectiveness: Examining relationships in Taiwanese banks. Journal of Applied Social Psychology, 34(8), 1617-1637.
Yorges, S. (1999). The impact of group formation and perceptions of fairness on organizational citizenship behaviors. Journal of Applied Social Psychology, 29(7), 1444-1471.
Ball, G. A., Trevino, L. K., & Sims, H. P., Jr. (1994). Just and unjust punishment: Influences on subordinate performance and citizenship. Academy of Management Journal, 37, 299-322.
Bacharach, D., & Jex, S. (2000). Organizational citizenship and mood: An experimental test of perceived job breadth. Journal of Applied Social Psychology, 30(3), 641-663.
Baker, B. (2005). The good, the bad and the ugly: the mediating role of attribution style in the relationship between personality and performance. North Carolina: State University
Bateman, T.S., & Organ, D.W. (1983). Job satisfaction and the good soldier: the relationship between affect and citizenship. Academy of Management Journal, 26, 587-595.
Borman, W.C., & Motowildo, S.J., (1993). Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations. Jossey-Bass, San Francisco.
Brennan, A., & Skarlick, D. (2004). Personality and perceived justice as predictors of survivors’ reactions following downsizing. Journal of Applied Social Psychology, 34(6), 1306-1328.
Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 10, 710-725.
Coole, D.R. (2003). The effects of citizenship performance, task performance, and rating format on performance judgments, University of South Florida.
Farh, J. L., Podsakoff, P. M, & Organ, D. W. (1990). Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction. Journal of Management, 16, 705-721.
George, J. M. (1990). Personality, sect, and behavior in groups. Journal of Applied Psychology, 75,107-116.
George, J. M., & Bettenhawn, K. (1990). Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a serine context. Journal of Applied Psychology, 75, 698-709.
Gujarati, D. (2003). Basic Econometrics. 4th Edition. McGraw Hill.
Jacqueline, A-M., Shapiro, C., Kessler, I., & Purcell, J. (2004). Exploring organizationally directed citizenship behavior: Reciprocity or ‘It’s my job’?. Journal of Management Studies, 41(1), 85-106.
King, E., George, J., & Hebl, M. (2005). Linking personality to helping behaviors at work: An international perspective. Journal of Personality, 73(3), 586-607.
Konovsky, M., & Organ, D. (1996). Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 17, 253-266.
Ladd, D., & Henry, R. (2000). Helping coworkers and helping the organization: The role of support perceptions exchange ideology, and conscientiousness. Journal of Applied Social Psychology, 30(10), 2028-2049.
Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. Journal of Applied Psychology, 87, 131-142.
Mackenzie, S.B., Podsakoff, P.M., Paine, J.B. (1999). Do citizenship behaviors matter more for managers than for salespeople? Journal of the Academy of Marketing Science, 27, 396-410.
Mackenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons & apos; performance. Organizational Behavior and Human Decision Processes, 50, 123-150.
Mackenzie, S. B., Podmkoff, P. M., & Patter, R. (1993). The impact of organizational citizenship behavior on evaluations of salesperson performance. Journal of Marketing, 57, 70-80.
Moorman, R., Blakely, G., & Neihoff, B. (1998). Does received organizational support mediate the relationship between procedural justice and organizational citizenship behavior. Academy of Management Journal. 41(3), 351-371.
Moorman, R. H, (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of Applied Psychology, 76, 845-855.
Motowidlo, S.J., & Von Scotter, J.R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79, 475-480.
Munene, J. C. (1995). "Not-on-Seat": An investigation of some commitments of organizational citizenship behavior in Nigeria. Applied Psychology: An International Review, 44(2), 111-122.
Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36,527-556.
Organ, D.W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books, Lexington, MA.
Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74, 157-164.
Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48,775-802.
Organ, D.W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, Greenwich, CT.
Podsakoff, P. M., Mackenzie, S. B., & Bommer, W. (1996a). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors. Journal of Management, 22,259-298.
Podsakoff, P. M., Mackenzie, S. B., & Bommer, W. H. (1996b). Mata-analysis of the relationships between Kerr and Jermier & apos; s substitutes for leadership and employee job attitudes, role perceptions, and performance. Journal of Applied Psychology, 881,380-399.
Podsakoff, P. M., & Mackenzie, S. B. (1994). Organizational citizenship behavior and sales unit effectiveness. Journal of Marketing Research, 31, 351-363.
Podsakoff, P. M., Mackenzie. S. B., & Hui, C. (1993). Organizational citizenship behaviors as determinants of managerial evaluations of employee performance: A review and suggestions for future research. In G. R. Ferris & K. M. Rowland (Eds.), Research in Personnel and Human Resources Management, 11, 1-40).
Podsakoff, P. M., Mackenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers & apos; trust in leader, satisfaction, and organizational citizenship behavior. Leadership Quarterly, 1, 107-142.
Puffer, S. M. (1987). Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, 72.615-621.
Redman, T., & Snape, E. (2005). I to Wed: The role of consciousness transformation in compassion and Altruism. Journal of Management Studies, 42(2), 2200-2380.
Roberts, et al. (2005). The Structure of Conscientiousness: An Empirical Investigation Based on Seven Major Personality Questionnaires. Personal Psychology, 58, 103-139.
Sansone. C., Wiebe, D., & Morgan, C. (1999). Self-Regulating Interest: The Moderating Role of Hardiness and Conscientiousness. Journal of Personality, 67(4). 701-733.
Schnake, M. (1991). Organizational citizenship: A review, proposed model, and research agenda. Human Relations, 44,735-759.
Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68,655-663.
Turnipseed, D., & Rassuli, A. (2005). Performance Perceptions of Organizational Citizenship Behaviors at Work: A Bi-Level Study Among Managers And Employees. British Journal of Management, 16, 231–244.
Vieten, C., Amorok, T., & Schlitz, M. (2005). The Role of Consciousness Transformation in Compassion and Altruism. The Joint Publication Board of Zygon, 41(4), 915-932.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behavior. Journal of Management, 17, 601-617.
Yen, H. R., Niehoff, B. P. (2004). Organizational citizenship behaviors and organizational Effectiveness: Examining relationships in Taiwanese banks. Journal of Applied Social Psychology, 34(8), 1617-1637.
Yorges, S. (1999). The impact of group formation and perceptions of fairness on organizational citizenship behaviors. Journal of Applied Social Psychology, 29(7), 1444-1471.