How to cite this paper
Zade, S., Nasserian, A & Aghaei, A. (2014). A study on relationship between communication models and crisis management in Tehran’s firefighting department.Management Science Letters , 4(9), 1995-2000.
Refrences
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Johansen, W., Aggerholm, H. K., & Frandsen, F. (2012). Entering new territory: A study of internal crisis management and crisis communication in organizations. Public Relations Review, 38(2), 270-279.
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Legg, A. M., & Sweeny, K. (2012). Crisis management. In V. S. Ramachandran (Ed.) Encyclopedia of Human Behavior, 2nd ed.
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Traci, B. (2011). Crisis management.
Jia, Z., Shi, Y., Jia, Y., & Li, D. (2012). A framework of knowledge management systems for tourism crisis management. Procedia Engineering, 29, 138-143.
Liu, Y., & Wang, S. (2011). Research on collaborative management in supply chain crisis. Procedia Environmental Sciences, 10, 141-146.
Johansen, W., Aggerholm, H. K., & Frandsen, F. (2012). Entering new territory: A study of internal crisis management and crisis communication in organizations. Public Relations Review, 38(2), 270-279.
Johansen, W., Aggerholm, H. K., & Frandsen, F. (2012). Entering new territory: A study of internal crisis management and crisis communication in organizations. Public Relations Review, 38(2), 270-279.
Legg, A. M., & Sweeny, K. (2012). Crisis management. In V. S. Ramachandran (Ed.) Encyclopedia of Human Behavior, 2nd ed.
Littlejohn, S. W., & Foss, K. A. (2010). Theories of Human Communication. Waveland Press.
Moghimi, M. (2011). Organization and approach of research management. Termeh, Tehran, 7th ed.
Schulman, P. R., & Roe, E. (2011). A control room metric for evaluating success and failure in high reliability crisis management. Policy and Society, 30(2), 129-136.
Stoner, J. A. F., Freeman, R. E., & Gilbert Jr, D. R. (1995). Management (6th edn).
Traci, B. (2011). Crisis management.