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Management Science Letters

ISSN 1923-9343 (Online) - ISSN 1923-9335 (Print)
Quarterly Publication
Volume 4 Issue 9 pp. 1917-1920 , 2014

An exploration study to detect important factors influencing on development of RFID in after sales services , Pages 1917-1920 Right click to download the paper Download PDF

Authors: Gholamreza Hashemzadeh, Ali Namkin, Mohammad Hassani

Keywords: Auto industry, Factor analysis, RFID

Abstract: Radio-frequency identification (RFID) is the wireless use of electromagnetic fields to transfer necessary information, for the purposes of automatically identifying and tracking tags attached to various objects. This paper presents a survey to study the role of different factors influencing on RFID implementation in after sales services in auto industry. The study designs a questionnaire and distributes it among 20 managers who work for after sales services in auto industry located in city of Tehran, Iran. Cronbach alpha has been calculated as 0.74, which is well above the minimum acceptable level. Using the existing literature as well as a survey with experts, the study has detected four important factors including management, technical, economic and environmental factors. We also weight all factors and sub-factors using Shannon entropy method.

How to cite this paper
Hashemzadeh, G., Namkin, A & Hassani, M. (2014). An exploration study to detect important factors influencing on development of RFID in after sales services ,.Management Science Letters , 4(9), 1917-1920.

Refrences
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Ozturk, A., & Palakurthi, R. (2010). Factors affecting customer’s intention to use RFID technology in the hotel industry. Proceedings of the 15th Annual Graduate Student Research Conference on Hospitality and Tourism, 50-60.

Konsynski, B., & Smith, H. A. (2003). Developments in practice x: Radio frequency identification (rfid)-an internet for physical objects. Communications of the Association for Information Systems, 12(1), 19.

Shannon, C. E. (2001). A mathematical theory of communication. ACM SIGMOBILE Mobile Computing and Communications Review, 5(1), 3-55.

Shih, D. H., Chiu, Y. W., Chang, S. I., & Yen, D. C. (2008). An empirical study of factors affecting RFID & apos; s adoption in Taiwan. Journal of Global Information Management (JGIM), 16(2), 58-80.

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Journal: Management Science Letters | Year: 2014 | Volume: 4 | Issue: 9 | Views: 2484 | Reviews: 0

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