How to cite this paper
APA: Luciano-Alipio, R., Arevalo-Avecillas, D., Visurraga-Camargo, L., Quispe-Santivañez, G., Zavala-Benites, E., Pinto-Pagaza, D., Caceres, N & Vilca-Narvaez, J. (2026). The impact of change management on organizational performance: The mediating role of organizational culture. Journal of Project Management, 11(1), 75-86.
Chicago/Turabian: Luciano-Alipio, R., Arevalo-Avecillas, D., Visurraga-Camargo, L., Quispe-Santivañez, G., Zavala-Benites, E., Pinto-Pagaza, D., Caceres, N & Vilca-Narvaez, J. 2026. "The impact of change management on organizational performance: The mediating role of organizational culture." Journal of Project Management 11, no. 1 (2026): 75-86.
AMA: Luciano-Alipio, R., Arevalo-Avecillas, D., Visurraga-Camargo, L., Quispe-Santivañez, G., Zavala-Benites, E., Pinto-Pagaza, D., Caceres, N & Vilca-Narvaez, J. The impact of change management on organizational performance: The mediating role of organizational culture. Journal of Project Management. 2026;11(1):75-86.
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Grego, M., Magnani, G., & Denicolai, S. (2024). Transform to adapt or resilient by design? How organizations can foster resilience through business model transformation. Journal of Business Research, 171. https://doi.org/10.1016/j.jbusres.2023.114359
Grover, V. (1999). From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices. IEEE Transactions on Engineering Management, 46(1), 36–46. https://doi.org/10.1109/17.740036
Guo, H., & Polak, P. (2023). Intelligent finance and change management implications. Humanities and Social Sciences Communications, 10(1). https://doi.org/10.1057/s41599-023-01923-4
Haffar, M., Al-Karaghouli, W., & Ghoneim, A. (2014). An empirical investigation of the influence of organizational culture on individual readiness for change in Syrian manufacturing organizations. Journal of Organizational Change Management, 27(1), 5–22. https://doi.org/10.1108/JOCM-04-2012-0046
Hair, J., Black, W., Babin, B., & Anderson, R. (2014). Multivariate Data Analysis.
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Hartnell, C. A., Karam, E. P., Kinicki, A. J., & Dimotakis, N. (2020). Does Servant Leadership’s People Focus Facilitate or Constrain Its Positive Impact on Performance? An Examination of Servant Leadership’s Direct, Indirect, and Total Effects on Branch Financial Performance. Group and Organization Management, 45(4), 479–513. https://doi.org/10.1177/1059601120901619
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Jutidharabongse, J., Imjai, N., Pantaruk, S., Surbakti, L. P., & Aujirapongpan, S. (2024). Exploring the effect of management control systems on dynamic capabilities and sustainability performance: The role of open innovation strategy amidst COVID-19. Journal of Open Innovation: Technology, Market, and Complexity, 10(1). https://doi.org/10.1016/j.joitmc.2024.100224
Kafetzopoulos, D., Gotzamani, K., & Vouzas, F. (2025). Promoting BMI through organizational culture: the mediating role of strategic exibility. Journal of Strategy and Management, 17(4), 634–654. https://doi.org/10.1108/jsma-01-2024-0010/full/html
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Kaur Bagga, S., Gera, S., & Haque, S. N. (2023). The mediating role of organizational culture: Transformational leadership and change management in virtual teams. Asia Pacific Management Review, 28(2), 120–131. https://doi.org/10.1016/j.apmrv.2022.07.003
Kılıç, C., & Atilla, G. (2024). Industry 4.0 and sustainable business models: An intercontinental sample. Business Strategy and the Environment, 33(4), 3142–3166. https://doi.org/10.1002/bse.3634
Kotter, J. P. (1995). Leading Change: Why Transformation Efforts Fail.
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Agarwal, P., Swami, S., & Malhotra, S. K. (2024). Artificial Intelligence Adoption in the Post COVID-19 New-Normal and Role of Smart Technologies in Transforming Business: a Review. In Journal of Science and Technology Policy Management (Vol. 15, Issue 3, pp. 506–529). Emerald Publishing. https://doi.org/10.1108/JSTPM-08-2021-0122
Al Owad, A., Yadav, N., Kumar, V., Swarnakar, V., Jayakrishna, K., Haridy, S., & Yadav, V. (2023). Integrated Lean Six Sigma and Kotter change management framework for emergency healthcare services in Saudi Arabia. Benchmarking. https://doi.org/10.1108/BIJ-05-2023-0335
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Al-Haddad, S., & Kotnour, T. (2015). Integrating the organizational change literature: a model for successful change. Journal of Organizational Change Management, 28(2), 234–262. https://doi.org/10.1108/JOCM-07-2012-0111
Atobishi, T., Moh’d Abu Bakir, S., & Nosratabadi, S. (2024). How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility. Administrative Sciences, 14(2). https://doi.org/10.3390/admsci14020037
Aziz, A., & Ali, J. (2000). Managing culture in organization. Malaysiam Management Review, 60–65.
Bah, M. O. P., Sun, Z., Hange, U., & Edjoukou, A. J. R. (2024). Effectiveness of Organizational Change through Employee Involvement: Evidence from Telecommunications and Refinery Companies. Sustainability (Switzerland) , 16(6). https://doi.org/10.3390/su16062524
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Barney, J. B., Ketchen, D. J., & Wright, M. (2021). Resource-Based Theory and the Value Creation Framework. Journal of Management, 47(7), 1936–1955. https://doi.org/10.1177/01492063211021655
Bourque, L., & Fielder, E. (2023). How to Conduct Self-Administered and Mail Surveys (I. SAGE Publications, Ed.). https://doi.org/10.4135/9781412984430
Bratt, C., Sroufe, R., & Broman, G. (2021). Implementing strategic sustainable supply chain management. Sustainability (Switzerland), 13(15). https://doi.org/10.3390/su13158132
Cameron, K., & Quinn, P. (2001). Diagnosing and Changing Organizational Culture (Addison-Wesley, Ed.). Reading, Massachusetts, MA. http://ludmila-petrashko.com.ua/assets/files/kurs/Traning-CMP/Literatura/kameron_kuin_ok.pdf
Castiglione, S. A., & Lavoie-Tremblay, M. (2021). An integrative review of organizational factors influencing successful large-scale changes in healthcare. Journal of Nursing Administration, 51(5), 264–270. https://doi.org/10.1097/NNA.0000000000001011
Chatman, J. A., & O’Reilly, C. A. (2016). Paradigm lost: Reinvigorating the study of organizational culture. Research in Organizational Behavior, 36, 199–224. https://doi.org/10.1016/j.riob.2016.11.004
Chaudhuri, R., Chatterjee, S., Vrontis, D., & Thrassou, A. (2024). Adoption of robust business analytics for product innovation and organizational performance: the mediating role of organizational data-driven culture. Annals of Operations Research, 339(3), 1757–1791. https://doi.org/10.1007/s10479-021-04407-3
Cho, T., & Shen, W. (2007). Changes in executive compensation following an environmental shift: the role of top management team turnover. Strategic Management Journal, 754(April), 747–754. https://doi.org/https://doi.org/10.1002/smj.600
Combs, J. G., Crook, T. R., & Shook, C. L. (2005). The Dimensionality of Organizational Performance and its Implications for Strategic Management Research. Research Methodology in Strategy and Management, 2(05), 259–286. https://doi.org/10.1016/s1479-8387(05)02011-4
Denison, D. R., & Mishra, A. K. (1995). Toward a theory of OC and effectiveness. In Institute for Operations Research and the Management Sciences (pp. 202–223). https://doi.org/https://doi.org/10.1287/orsc.6.2.204
Endrejat, P. C., & Burnes, B. (2024). Draw it, Check it, Change it: Reviving Lewin’s Topology to Facilitate Organizational Change Theory and Practice. Journal of Applied Behavioral Science, 60(1), 87–112. https://doi.org/10.1177/00218863221122875
Fey, C. F., & Denison, D. R. (2011). Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia? SSRN Electronic Journal, 598. https://doi.org/10.2139/ssrn.577141
Gordon, G., & DiTomaso, N. (1992). Predicting corporate performance from organizational culture. Journal of Management Studies, 29(6), 783–798. https://doi.org/https://doi.org/10.1111/j.1467-6486.1992.tb00689.x
Grego, M., Magnani, G., & Denicolai, S. (2024). Transform to adapt or resilient by design? How organizations can foster resilience through business model transformation. Journal of Business Research, 171. https://doi.org/10.1016/j.jbusres.2023.114359
Grover, V. (1999). From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices. IEEE Transactions on Engineering Management, 46(1), 36–46. https://doi.org/10.1109/17.740036
Guo, H., & Polak, P. (2023). Intelligent finance and change management implications. Humanities and Social Sciences Communications, 10(1). https://doi.org/10.1057/s41599-023-01923-4
Haffar, M., Al-Karaghouli, W., & Ghoneim, A. (2014). An empirical investigation of the influence of organizational culture on individual readiness for change in Syrian manufacturing organizations. Journal of Organizational Change Management, 27(1), 5–22. https://doi.org/10.1108/JOCM-04-2012-0046
Hair, J., Black, W., Babin, B., & Anderson, R. (2014). Multivariate Data Analysis.
Han, Y. (2020). The impact of accountability deficit on agency performance: performance-accountability regime. Public Management Review, 22(6), 927–948. https://doi.org/10.1080/14719037.2019.1679237
Hartnell, C. A., Karam, E. P., Kinicki, A. J., & Dimotakis, N. (2020). Does Servant Leadership’s People Focus Facilitate or Constrain Its Positive Impact on Performance? An Examination of Servant Leadership’s Direct, Indirect, and Total Effects on Branch Financial Performance. Group and Organization Management, 45(4), 479–513. https://doi.org/10.1177/1059601120901619
Islam, M. N. (2023). Managing organizational change in responding to global crises. Global Business and Organizational Excellence. https://doi.org/10.1002/joe.22189
Jutidharabongse, J., Imjai, N., Pantaruk, S., Surbakti, L. P., & Aujirapongpan, S. (2024). Exploring the effect of management control systems on dynamic capabilities and sustainability performance: The role of open innovation strategy amidst COVID-19. Journal of Open Innovation: Technology, Market, and Complexity, 10(1). https://doi.org/10.1016/j.joitmc.2024.100224
Kafetzopoulos, D., Gotzamani, K., & Vouzas, F. (2025). Promoting BMI through organizational culture: the mediating role of strategic exibility. Journal of Strategy and Management, 17(4), 634–654. https://doi.org/10.1108/jsma-01-2024-0010/full/html
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures That drive performance. Harvard Business Review, 83(71–79).
Karnouskos, S. (2015). Effective Change Management in Modern Enterprises. Information Systems, 1–97. https://www.diva-portal.org/smash/get/diva2:903428/FULLTEXT01.pdf
Katz, D., & Kahn, R. (1966). The Social Psychology of Organizations (New York: John Wiley, Ed.).
Kaur Bagga, S., Gera, S., & Haque, S. N. (2023). The mediating role of organizational culture: Transformational leadership and change management in virtual teams. Asia Pacific Management Review, 28(2), 120–131. https://doi.org/10.1016/j.apmrv.2022.07.003
Kılıç, C., & Atilla, G. (2024). Industry 4.0 and sustainable business models: An intercontinental sample. Business Strategy and the Environment, 33(4), 3142–3166. https://doi.org/10.1002/bse.3634
Kotter, J. P. (1995). Leading Change: Why Transformation Efforts Fail.
Kotter, J. P. (2012). How the most innovative companies capitalise on today’s rapid-fire strategic challenges – and still make their numbers. Harvard Business Review, 90(11), 1–17.
Lemos, S. I. C., Ferreira, F. A. F., Zopounidis, C., Galariotis, E., & Ferreira, N. C. M. Q. F. (2022). Artificial intelligence and change management in small and medium-sized enterprises: an analysis of dynamics within adaptation initiatives. Annals of Operations Research. https://doi.org/10.1007/s10479-022-05159-4
Lewin, K. (1947). Group Decision and Social Change. Henry Holt and Co.
Luciano, R., Arevalo, D., Quispe, G., Jimenez, W., & Zavala, E. (2023). Servant leadership and organizational performance: Mediating role of organizational culture. Problems and Perspectives in Management, 21(4), 333–346. https://doi.org/10.21511/ppm.21(4).2023.26
Luo, Y., Huang, Y., & Wang, S. L. (2012). Guanxi and organizational performance: A meta-analysis. Management and Organization Review, 8(1), 139–172. https://doi.org/10.1111/j.1740-8784.2011.00273.x
Mariotti, S. (2024). “Win-lose” globalization and the weaponization of economic policies by nation-states. Critical Perspectives on International Business. https://doi.org/10.1108/cpoib-09-2023-0089
Medina-Bueno, J. L., Guimón, J., Uyarra, E., & Sánchez Barrioluengo, M. (2024). Universities as catalysts of change in locked-in and vulnerable resource-based regions of the Global South. Regional Studies. https://doi.org/10.1080/00343404.2024.2326172
Mio, C., Costantini, A., & Panfilo, S. (2022). Performance measurement tools for sustainable business: A systematic literature review on the sustainability balanced scorecard use. Corporate Social Responsibility and Environmental Management, 29(2), 367–384. https://doi.org/10.1002/csr.2206
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