How to cite this paper
Tran, V. (2020). The relationship among performance risk, safety risk, social risk, psychological risk, satisfaction and intentions to use grab service in Vietnam amid Covid-19 crisis.Journal of Project Management, 5(4), 201-210.
Refrences
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Lee, Z. W. Y., Chan, T.K.H., Balaji, M. S., & Chong, A.Y.L. (2018). Why people participate in the sharing economy: An empirical investigation of Uber. Internet Research, 28(3), 829–850.
Lessig, L. (2008). Remix: Making art and commerce thrive in the hybrid economy. New York: Pen-guin Press.
Liang, X.B., Li, J.J., & Xu, Z. (2018). The impact of perceived risk on customers’ intention to use: An empirical analysis of DiDi car-sharing services. In Proceedings of The 18t International Con-ference on Electronic Business, 644-653.
Malazizi, N., Alipour, H., & Olya, H. (2018). Risk perceptions of Airbnb Hosts: Evidence from a Mediterranean island. Sustainability, 10(5), 1–23.
Mohamad,W. A., Fuad, A. M., Shahib, N.S. , Azm, A., Kamal, S. M., & Abdullah, D. (2016). Frame-work of customer’s intention to use uber service in tourism destination. International Academic Research Journal of Business and Technology, 2(2), 102-106.
Park, S., & Tussyadiah, I. P. (2017). Multidimensional facets of perceived risk in mobile travel book-ing. Journal of Travel Research, 56(7), 854–867.
Pavlou, P.A., & Gefen, D. (2004). Building effective online marketplaces with institution-based trust. Information Systems Research, 15(1), 37-59.
Wan, W. N. A. A. B., Mohamad, A. F. M. F., Shahib, N. S., Azmi, A., Kamal, S. B. M., & Abdullah, D. A. (2016). Framework of customer’s intention to use Uber service in tourism destination. Inter-national Academic Research Journal of Business and Technology, 2(2), 102-106.
Sakunlertvattana, W. (2016). Factors Influencing Consumer Brand Choice of Top 3 Taxi Booking Mobile Applications in Bangkok: Uber, GrabTaxi and Easy Taxi.
Shaheen, S. A., Chan, N. D., & Gaynor, T. (2016). Casual carpooling in the San Francisco Bay Area: Understanding user characteristics, behaviors, and motivations. Transport Policy, 51, 165-173.
Schaefers, T., Lawson, S. J., & Kukar-Kinney, M. (2016). How the burdens of ownership promote consumer usage of access-based services. Marketing Letters, 27(3), 569-577.
Zhang, L., Tan, W., Xu, Y., & Tan, G. (2012). Dimensions of consumers' perceived risk and their in-fluences on online consumers' purchasing behavior. Communications in Information Science and Management Engineering, 2(7), 8-14.
Bartel, E., MacEachen, E., Reid-Musson, E., Meyer, S. B., Saunders, R., Bigelow, P., ... & Varatha-rajan, S. (2019). Stressful by design: Exploring health risks of ride-share work. Journal of Transport & Health, 14, 100571.
Botsman, R., & Rogers, R. (2010). Beyond Zipcar: Collaborative consumption. Harvard Business Re-view, 88(10), 30.
Chang, W. L., & Wang, J. Y. (2018). Mine is yours? Using sentiment analysis to explore the degree of risk in the sharing economy. Electronic Commerce Research and Applications, 28, 141-158.
Choi, H. J., & Park, J. (2014). Study on the local factors affecting availability of car-sharing in seoul. Journal of the Korean Society for Railway, 17(5), 381-389.
Fornell, C., Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50
Joo, J. H. (2017). Motives for participating in sharing economy: Intentions to use car sharing services. The Journal of Distribution Science, 15(2), 21-26.
Jacoby, J., & Kaplan, L.B. (1972). The Components of Perceived Risk, in Proceedings, Third annual Conference of the Association for Consumer Research, M. Venkatesan, ed. College Park, MD: As-sociation for Consumer Research
Gao, Y., & Chen, J. (2019). The risk reduction and sustainable development of shared transportation: The Chinese online car-hailing policy evaluation in the digitalization era. Sustainability, 11(9), 2596.
Gaski, J.F., & Nevin, J. R. (1985). The differential effects of exercised and unexercised power sources in a marketing channel. Journal of Marketing Research, 22(5), 130-142.
Hawapi, M. W., Sulaiman, Z., Kohar, U. H. A., & Talib, N. A. (2017). Effects of perceived risks, rep-utation and electronic word of mouth (e-WOM) on collaborative consumption of uber car sharing service. In IOP Conference Series: Materials Science and Engineering (Vol. 215, No. 1, p. 012019).
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate Data Analysis, 5th ed. London: Prentice-Hall International.
Khedmatgozar, H. R., & Shahnazi, A. (2017). The role of dimensions of perceived risk in adoption of corporate Internet banking by customers in Iran. Electronic Commerce Research, 18(2), 389-412
Kim, S., Lee, K., & Choi, K. (2014). Preferences factors analysis for car-sharing. Journal of the Ko-rean Society of Civil Engineers, 34(4), 1241-1249.
Lee, Z. W. Y., Chan, T.K.H., Balaji, M. S., & Chong, A.Y.L. (2018). Why people participate in the sharing economy: An empirical investigation of Uber. Internet Research, 28(3), 829–850.
Lessig, L. (2008). Remix: Making art and commerce thrive in the hybrid economy. New York: Pen-guin Press.
Liang, X.B., Li, J.J., & Xu, Z. (2018). The impact of perceived risk on customers’ intention to use: An empirical analysis of DiDi car-sharing services. In Proceedings of The 18t International Con-ference on Electronic Business, 644-653.
Malazizi, N., Alipour, H., & Olya, H. (2018). Risk perceptions of Airbnb Hosts: Evidence from a Mediterranean island. Sustainability, 10(5), 1–23.
Mohamad,W. A., Fuad, A. M., Shahib, N.S. , Azm, A., Kamal, S. M., & Abdullah, D. (2016). Frame-work of customer’s intention to use uber service in tourism destination. International Academic Research Journal of Business and Technology, 2(2), 102-106.
Park, S., & Tussyadiah, I. P. (2017). Multidimensional facets of perceived risk in mobile travel book-ing. Journal of Travel Research, 56(7), 854–867.
Pavlou, P.A., & Gefen, D. (2004). Building effective online marketplaces with institution-based trust. Information Systems Research, 15(1), 37-59.
Wan, W. N. A. A. B., Mohamad, A. F. M. F., Shahib, N. S., Azmi, A., Kamal, S. B. M., & Abdullah, D. A. (2016). Framework of customer’s intention to use Uber service in tourism destination. Inter-national Academic Research Journal of Business and Technology, 2(2), 102-106.
Sakunlertvattana, W. (2016). Factors Influencing Consumer Brand Choice of Top 3 Taxi Booking Mobile Applications in Bangkok: Uber, GrabTaxi and Easy Taxi.
Shaheen, S. A., Chan, N. D., & Gaynor, T. (2016). Casual carpooling in the San Francisco Bay Area: Understanding user characteristics, behaviors, and motivations. Transport Policy, 51, 165-173.
Schaefers, T., Lawson, S. J., & Kukar-Kinney, M. (2016). How the burdens of ownership promote consumer usage of access-based services. Marketing Letters, 27(3), 569-577.
Zhang, L., Tan, W., Xu, Y., & Tan, G. (2012). Dimensions of consumers' perceived risk and their in-fluences on online consumers' purchasing behavior. Communications in Information Science and Management Engineering, 2(7), 8-14.