How to cite this paper
Harwardt, M. (2020). Servant leadership and its effects on IT project success.Journal of Project Management, 5(1), 59-78.
Refrences
Aga, D. A., Noorderhaven, N., & Vallejo, B. (2016). Transformational leadership and project success: The mediating role of team-building. International Journal of Project Management, 34(5), 806-818.
Amin, S., & Kamal, Y. (2016). Impact of natural born leader qualities on the project team per-formance: The influences of demographics (gender and age). International Journal of Man-agement, Accounting and Economics, 3, 306-318.
Ayub, A. (2015). Impact of Project Leadership Facets on Project Outcome. Acta Universitatis Danubius. Œconomica, 11(4).
Babakus, E., Yavas, U., & Ashill, N. J. (2010). Service worker burnout and turnover intentions: Roles of person-job fit, servant leadership, and customer orientation. Services Marketing Quarterly, 32(1), 17-31.
Bagozzi, R. P. (1979). The role of measurement in theory construction and hypothesis testing: toward a holistic model. Conceptual and Theoretical Developments in Marketing, 15, 32.
Bagozzi, R. P., & Baumgartner, H. (1994). The evaluation of structural equation models and hy-pothesis testing. Principles of marketing research, 1(10), 386-422.
Barbuto Jr, J. E., & Wheeler, D. W. (2006). Scale development and construct clarification of servant leadership. Group & Organization Management, 31(3), 300-326.
Bass, B. M. (2000). The future of leadership in learning organizations. Journal of leadership studies, 7(3), 18-40.
Bass, B. M., & Bass, R. (2009). The Bass handbook of leadership: Theory, research, and mana-gerial applications. Simon and Schuster.
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological bulletin, 107(2), 238.
Blalock, J. (2017). Causal models in the social sciences. Routledge.
Bollen, K. A. (2002). Latent variables in psychology and the social sciences. Annual review of psychology, 53(1), 605-634.
Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. Sage focus edi-tions, 154, 136-136.
Caldwell, C., Hayes, L. A., Bernal, P., & Karri, R. (2008). Ethical stewardship–implications for leadership and trust. Journal of business ethics, 78(1-2), 153-164.
Cerit, Y. (2009). The effects of servant leadership behaviours of school principals on teachers’ job satisfaction. Educational Management Administration & Leadership, 37(5), 600-623.
Cerit, Y. (2010). The effects of servant leadership on teachers’ organizational commitment in primary schools in Turkey. International Journal of Leadership in Education, 13(3), 301-317.
Campbell, D. T., & Fiske, D. W. (1959). Convergent and discriminant validation by the multi-trait-multimethod matrix. Psychological bulletin, 56(2), 81.
Choudhary, A. I., Akhtar, S. A., & Zaheer, A. (2013). Impact of transformational and servant leadership on organizational performance: A comparative analysis. Journal of business ethics, 116(2), 433-440.
Chung, J. Y., Jung, C. S., Kyle, G. T., & Petrick, J. F. (2010). Servant Leadership and Procedural Justice in the US National Park Service: The Antecedents of Job Satisfaction. Journal of Park & Recreation Administration, 28(3).
Clarke, N. (2012). Leadership in projects: what we know from the literature and new insights. Team Performance Management: An International Journal, 18(3/4), 128-148.
Cook, T. D., & Campbell, D. T. (1979). The design and conduct of true experiments and quasi-experiments in field settings. In Reproduced in part in Research in Organizations: Issues and Controversies. Goodyear Publishing Company.
Cronbach, L. J., & Meehl, P. E. (1955). Construct validity in psychological tests. Psychological bulletin, 52(4), 281.
Davis, K. (2014). Different stakeholder groups and their perceptions of project success. Interna-tional journal of project management, 32(2), 189-201.
De Cremer, D. (2006). Affective and motivational consequences of leader self-sacrifice: The moderating effect of autocratic leadership. The Leadership Quarterly, 17(1), 79-93.
Dirks, K. T. (2000). Trust in leadership and team performance: Evidence from NCAA basketball. Journal of applied psychology, 85(6), 1004.
Dirks, K. T., & Skarlicki, D. P. (2009). The relationship between being perceived as trustworthy by coworkers and individual performance. Journal of Management, 35(1), 136-157.
Ehrhart, M. G. (2004). Leadership and procedural justice climate as antecedents of unit‐level or-ganizational citizenship behavior. Personnel psychology, 57(1), 61-94.
Farling, M. L., Stone, A. G., & Winston, B. E. (1999). Servant leadership: Setting the stage for empirical research. Journal of Leadership Studies, 6(1-2), 49-72.
Ferch, S. R. (2003). Servant-leadership, forgiveness, and social justice. Greenleaf Center for Servant-Leadership.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
Garber, J. S., Madigan, E. A., Click, E. R., & Fitzpatrick, J. J. (2009). Attitudes towards collabo-ration and servant leadership among nurses, physicians and residents. Journal of Interprofes-sional Care, 23(4), 331-340.
George, B., Sims, P., McLean, A. N., & Mayer, D. (2007). Discovering your authentic leadership. Harvard business review, 85(2), 129.
Giampetro-Meyer, A., Brown, S. T., Browne, M. N., & Kubasek, N. (1998). Do we really want more leaders in business?. Journal of Business Ethics, 17(15), 1727-1736.
Greenleaf, R. K. (2008). The servant as leader.
Grosse, D. (2007). Leadership in R&D projects. Creativity and Innovation Management, 16(4), 447-456.
Gwaya, A. O., Masu, S. M., & Oyawa, W. O. (2014). The role of servant leadership in project management in Kenya. International journal of soft computing and engineering, 2231-2307.
Hale, J. R., & Fields, D. L. (2007). Exploring servant leadership across cultures: A study of fol-lowers in Ghana and the USA. Leadership, 3(4), 397-417.
Harwardt, M. (2016). Criteria of successful IT projects from management's perspective. Open Journal of Information Systems (OJIS), 3(1), 29-54.
Harwardt, M. (2018). IT Project Success from the Management Perspective-A Quantitative Eval-uation. Open Journal of Information Systems (OJIS), 5(1), 24-52.
Harwiki, W. (2013). Influence of servant leadership to motivation, organization culture, organi-zational citizenship behavior (OCB), and employee’s performance in outstanding cooperatives East Java Province, Indonesia. OSR Journal of Business and Management, 8(5), 50-58.
Hesse, H. (2003). The journey to the east: A novel. Macmillan.
Hildebrandt, L. (1984). Kausalanalytische Validierung in der Marketingforschung. Marketing: Zeitschrift für Forschung und Praxis, 41-51.
Homburg, C., & Baumgartner, H. (1995). Beurteilung von Kausalmodellen. Bestandsaufnahme und Anwendungsempfehlungen. Marketing ZfP, 17(3), 162-176.
House, R. J., & Dessler, G. (1974). The path-goal theory of leadership: Some post hoc and a pri-ori tests. Contingency approaches to leadership, 29, 55.
Hu, L. T., & Bentler, P. M. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological methods, 3(4), 424.
Huang, J., Li, W., Qiu, C., Yim, F. H. K., & Wan, J. (2016). The impact of CEO servant leader-ship on firm performance in the hospitality industry. International Journal of Contemporary Hospitality Management, 28(5), 945-968.
Ika, L. A. (2009). Project success as a topic in project management journals. Project Manage-ment Journal, 40(4), 6-19.
Irving, J. A., & Longbotham, G. J. (2007). Team effectiveness and six essential servant leader-ship themes: A regression model based on items in the organizational leadership assessment. International Journal of Leadership Studies, 2(2), 98-113.
Jaramillo, F., Grisaffe, D. B., Chonko, L. B., & Roberts, J. A. (2009). Examining the impact of servant leadership on sales force performance. Journal of Personal Selling & Sales Manage-ment, 29(3), 257-275.
Jessen, S. A. (2002). Business by projects. Universitetsforlaget.
Jones, G. R., & George, J. M. (1998). The experience and evolution of trust: Implications for co-operation and teamwork. Academy of management review, 23(3), 531-546.
Jöreskog, K. G., & Sörbom, D. (1983). LISREL: Analysis of linear structural relationships by the method of maximum likelihood, user’s guide, versions V and VI. Chicago: Scientific Soft-ware.
Joseph, E. E., & Winston, B. E. (2005). A correlation of servant leadership, leader trust, and or-ganizational trust. Leadership & Organization Development Journal, 26(1), 6-22.kamin
Kaminsky, J. B. (2012). Impact of nontechnical leadership practices on IT project success. Jour-nal of Leadership Studies, 6(1), 30-49.
Kenny, D. A. (1979). Correlation and causality. New York: Wiley, 1979.
Krog, C., & Govender, K. (2015, October). Servant leadership and project management: Examin-ing the effects of leadership style on project success. In European Conference on Manage-ment, Leadership & Governance (pp. 201-210). Academic Conferences International Limited.
Konczak, L. J., Stelly, D. J., & Trusty, M. L. (2000). Defining and measuring empowering leader behaviors: Development of an upward feedback instrument. Educational and Psychological measurement, 60(2), 301-313.
Laub, J. A. (1999). Assessing the servant organization. Florida Atlantic University.
Lech, P. (2013). Time, budget, and functionality?—IT project success criteria revised. Information Systems Management, 30(3), 263-275.
Lewicki, R. J., Tomlinson, E. C., & Gillespie, N. (2006). Models of interpersonal trust develop-ment: Theoretical approaches, empirical evidence, and future directions. Journal of manage-ment, 32(6), 991-1022.
Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The leadership quarterly, 19(2), 161-177.
Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving cul-ture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434-1452.
Martin, S. L., Liao, H., & Campbell, E. M. (2013). Directive versus empowering leadership: A field experiment comparing impacts on task proficiency and proactivity. Academy of Man-agement Journal, 56(5), 1372-1395.
Mayer, D. M., Bardes, M., & Piccolo, R. F. (2008). Do servant-leaders help satisfy follower needs? An organizational justice perspective. European Journal of Work and Organizational Psychology, 17(2), 180-197.
McCuddy, M. K., & Cavin, M. C. (2008). Fundamental moral orientations, servant leadership, and leadership effectiveness: An empirical test. Review of Business Research, 8(4), 107-117.
Melrose, K. (1998). Putting servant-leadership into practice. Insights on leadership: Service, stewardship, spirit, and servant-leadership, 279-296.
Miao, Q., Newman, A., & Huang, X. (2014). The impact of participative leadership on job per-formance and organizational citizenship behavior: Distinguishing between the mediating ef-fects of affective and cognitive trust. The International Journal of Human Resource Manage-ment, 25(20), 2796-2810.
Mulki, J. P., Caemmerer, B., & Heggde, G. S. (2015). Leadership style, salesperson's work effort and job performance: the influence of power distance. Journal of Personal Selling & Sales Management, 35(1), 3-22.
Neubert, M. J., Kacmar, K. M., Carlson, D. S., Chonko, L. B., & Roberts, J. A. (2008). Regulato-ry focus as a mediator of the influence of initiating structure and servant leadership on em-ployee behavior. Journal of applied psychology, 93(6), 1220.
Nunnally, J., & Bernstein, I. (1994). Psychometric Theory 3rd edition (MacGraw-Hill, New York).
Owens, B. P., & Hekman, D. R. (2016). How does leader humility influence team performance? Exploring the mechanisms of contagion and collective promotion focus. Academy of Man-agement Journal, 59(3), 1088-1111.
Page, D., & Wong, T. P. (2000). A conceptual framework for measuring servant leadership. The human factor in shaping the course of history and development, 69-110.
Parolini, J., Patterson, K., & Winston, B. (2009). Distinguishing between transformational and servant leadership. Leadership & Organization Development Journal, 30(3), 274-291.
Parris, D. L., & Peachey, J. W. (2013). A systematic literature review of servant leadership theo-ry in organizational contexts. Journal of business ethics, 113(3), 377-393.
Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of management, 12(4), 531-544.
Robey, D., Smith, L. A., & Vijayasarathy, L. R. (1993). Perceptions of conflict and success in in-formation systems development projects. Journal of Management Information Systems, 10(1), 123-140.
Russell, R. F., & Gregory Stone, A. (2002). A review of servant leadership attributes: Developing a practical model. Leadership & Organization Development Journal, 23(3), 145-157.
Samad, S. (2012). The influence of innovation and transformational leadership on organizational performance. Procedia-Social and Behavioral Sciences, 57, 486-493.
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Amin, S., & Kamal, Y. (2016). Impact of natural born leader qualities on the project team per-formance: The influences of demographics (gender and age). International Journal of Man-agement, Accounting and Economics, 3, 306-318.
Ayub, A. (2015). Impact of Project Leadership Facets on Project Outcome. Acta Universitatis Danubius. Œconomica, 11(4).
Babakus, E., Yavas, U., & Ashill, N. J. (2010). Service worker burnout and turnover intentions: Roles of person-job fit, servant leadership, and customer orientation. Services Marketing Quarterly, 32(1), 17-31.
Bagozzi, R. P. (1979). The role of measurement in theory construction and hypothesis testing: toward a holistic model. Conceptual and Theoretical Developments in Marketing, 15, 32.
Bagozzi, R. P., & Baumgartner, H. (1994). The evaluation of structural equation models and hy-pothesis testing. Principles of marketing research, 1(10), 386-422.
Barbuto Jr, J. E., & Wheeler, D. W. (2006). Scale development and construct clarification of servant leadership. Group & Organization Management, 31(3), 300-326.
Bass, B. M. (2000). The future of leadership in learning organizations. Journal of leadership studies, 7(3), 18-40.
Bass, B. M., & Bass, R. (2009). The Bass handbook of leadership: Theory, research, and mana-gerial applications. Simon and Schuster.
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological bulletin, 107(2), 238.
Blalock, J. (2017). Causal models in the social sciences. Routledge.
Bollen, K. A. (2002). Latent variables in psychology and the social sciences. Annual review of psychology, 53(1), 605-634.
Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. Sage focus edi-tions, 154, 136-136.
Caldwell, C., Hayes, L. A., Bernal, P., & Karri, R. (2008). Ethical stewardship–implications for leadership and trust. Journal of business ethics, 78(1-2), 153-164.
Cerit, Y. (2009). The effects of servant leadership behaviours of school principals on teachers’ job satisfaction. Educational Management Administration & Leadership, 37(5), 600-623.
Cerit, Y. (2010). The effects of servant leadership on teachers’ organizational commitment in primary schools in Turkey. International Journal of Leadership in Education, 13(3), 301-317.
Campbell, D. T., & Fiske, D. W. (1959). Convergent and discriminant validation by the multi-trait-multimethod matrix. Psychological bulletin, 56(2), 81.
Choudhary, A. I., Akhtar, S. A., & Zaheer, A. (2013). Impact of transformational and servant leadership on organizational performance: A comparative analysis. Journal of business ethics, 116(2), 433-440.
Chung, J. Y., Jung, C. S., Kyle, G. T., & Petrick, J. F. (2010). Servant Leadership and Procedural Justice in the US National Park Service: The Antecedents of Job Satisfaction. Journal of Park & Recreation Administration, 28(3).
Clarke, N. (2012). Leadership in projects: what we know from the literature and new insights. Team Performance Management: An International Journal, 18(3/4), 128-148.
Cook, T. D., & Campbell, D. T. (1979). The design and conduct of true experiments and quasi-experiments in field settings. In Reproduced in part in Research in Organizations: Issues and Controversies. Goodyear Publishing Company.
Cronbach, L. J., & Meehl, P. E. (1955). Construct validity in psychological tests. Psychological bulletin, 52(4), 281.
Davis, K. (2014). Different stakeholder groups and their perceptions of project success. Interna-tional journal of project management, 32(2), 189-201.
De Cremer, D. (2006). Affective and motivational consequences of leader self-sacrifice: The moderating effect of autocratic leadership. The Leadership Quarterly, 17(1), 79-93.
Dirks, K. T. (2000). Trust in leadership and team performance: Evidence from NCAA basketball. Journal of applied psychology, 85(6), 1004.
Dirks, K. T., & Skarlicki, D. P. (2009). The relationship between being perceived as trustworthy by coworkers and individual performance. Journal of Management, 35(1), 136-157.
Ehrhart, M. G. (2004). Leadership and procedural justice climate as antecedents of unit‐level or-ganizational citizenship behavior. Personnel psychology, 57(1), 61-94.
Farling, M. L., Stone, A. G., & Winston, B. E. (1999). Servant leadership: Setting the stage for empirical research. Journal of Leadership Studies, 6(1-2), 49-72.
Ferch, S. R. (2003). Servant-leadership, forgiveness, and social justice. Greenleaf Center for Servant-Leadership.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
Garber, J. S., Madigan, E. A., Click, E. R., & Fitzpatrick, J. J. (2009). Attitudes towards collabo-ration and servant leadership among nurses, physicians and residents. Journal of Interprofes-sional Care, 23(4), 331-340.
George, B., Sims, P., McLean, A. N., & Mayer, D. (2007). Discovering your authentic leadership. Harvard business review, 85(2), 129.
Giampetro-Meyer, A., Brown, S. T., Browne, M. N., & Kubasek, N. (1998). Do we really want more leaders in business?. Journal of Business Ethics, 17(15), 1727-1736.
Greenleaf, R. K. (2008). The servant as leader.
Grosse, D. (2007). Leadership in R&D projects. Creativity and Innovation Management, 16(4), 447-456.
Gwaya, A. O., Masu, S. M., & Oyawa, W. O. (2014). The role of servant leadership in project management in Kenya. International journal of soft computing and engineering, 2231-2307.
Hale, J. R., & Fields, D. L. (2007). Exploring servant leadership across cultures: A study of fol-lowers in Ghana and the USA. Leadership, 3(4), 397-417.
Harwardt, M. (2016). Criteria of successful IT projects from management's perspective. Open Journal of Information Systems (OJIS), 3(1), 29-54.
Harwardt, M. (2018). IT Project Success from the Management Perspective-A Quantitative Eval-uation. Open Journal of Information Systems (OJIS), 5(1), 24-52.
Harwiki, W. (2013). Influence of servant leadership to motivation, organization culture, organi-zational citizenship behavior (OCB), and employee’s performance in outstanding cooperatives East Java Province, Indonesia. OSR Journal of Business and Management, 8(5), 50-58.
Hesse, H. (2003). The journey to the east: A novel. Macmillan.
Hildebrandt, L. (1984). Kausalanalytische Validierung in der Marketingforschung. Marketing: Zeitschrift für Forschung und Praxis, 41-51.
Homburg, C., & Baumgartner, H. (1995). Beurteilung von Kausalmodellen. Bestandsaufnahme und Anwendungsempfehlungen. Marketing ZfP, 17(3), 162-176.
House, R. J., & Dessler, G. (1974). The path-goal theory of leadership: Some post hoc and a pri-ori tests. Contingency approaches to leadership, 29, 55.
Hu, L. T., & Bentler, P. M. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological methods, 3(4), 424.
Huang, J., Li, W., Qiu, C., Yim, F. H. K., & Wan, J. (2016). The impact of CEO servant leader-ship on firm performance in the hospitality industry. International Journal of Contemporary Hospitality Management, 28(5), 945-968.
Ika, L. A. (2009). Project success as a topic in project management journals. Project Manage-ment Journal, 40(4), 6-19.
Irving, J. A., & Longbotham, G. J. (2007). Team effectiveness and six essential servant leader-ship themes: A regression model based on items in the organizational leadership assessment. International Journal of Leadership Studies, 2(2), 98-113.
Jaramillo, F., Grisaffe, D. B., Chonko, L. B., & Roberts, J. A. (2009). Examining the impact of servant leadership on sales force performance. Journal of Personal Selling & Sales Manage-ment, 29(3), 257-275.
Jessen, S. A. (2002). Business by projects. Universitetsforlaget.
Jones, G. R., & George, J. M. (1998). The experience and evolution of trust: Implications for co-operation and teamwork. Academy of management review, 23(3), 531-546.
Jöreskog, K. G., & Sörbom, D. (1983). LISREL: Analysis of linear structural relationships by the method of maximum likelihood, user’s guide, versions V and VI. Chicago: Scientific Soft-ware.
Joseph, E. E., & Winston, B. E. (2005). A correlation of servant leadership, leader trust, and or-ganizational trust. Leadership & Organization Development Journal, 26(1), 6-22.kamin
Kaminsky, J. B. (2012). Impact of nontechnical leadership practices on IT project success. Jour-nal of Leadership Studies, 6(1), 30-49.
Kenny, D. A. (1979). Correlation and causality. New York: Wiley, 1979.
Krog, C., & Govender, K. (2015, October). Servant leadership and project management: Examin-ing the effects of leadership style on project success. In European Conference on Manage-ment, Leadership & Governance (pp. 201-210). Academic Conferences International Limited.
Konczak, L. J., Stelly, D. J., & Trusty, M. L. (2000). Defining and measuring empowering leader behaviors: Development of an upward feedback instrument. Educational and Psychological measurement, 60(2), 301-313.
Laub, J. A. (1999). Assessing the servant organization. Florida Atlantic University.
Lech, P. (2013). Time, budget, and functionality?—IT project success criteria revised. Information Systems Management, 30(3), 263-275.
Lewicki, R. J., Tomlinson, E. C., & Gillespie, N. (2006). Models of interpersonal trust develop-ment: Theoretical approaches, empirical evidence, and future directions. Journal of manage-ment, 32(6), 991-1022.
Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The leadership quarterly, 19(2), 161-177.
Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving cul-ture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434-1452.
Martin, S. L., Liao, H., & Campbell, E. M. (2013). Directive versus empowering leadership: A field experiment comparing impacts on task proficiency and proactivity. Academy of Man-agement Journal, 56(5), 1372-1395.
Mayer, D. M., Bardes, M., & Piccolo, R. F. (2008). Do servant-leaders help satisfy follower needs? An organizational justice perspective. European Journal of Work and Organizational Psychology, 17(2), 180-197.
McCuddy, M. K., & Cavin, M. C. (2008). Fundamental moral orientations, servant leadership, and leadership effectiveness: An empirical test. Review of Business Research, 8(4), 107-117.
Melrose, K. (1998). Putting servant-leadership into practice. Insights on leadership: Service, stewardship, spirit, and servant-leadership, 279-296.
Miao, Q., Newman, A., & Huang, X. (2014). The impact of participative leadership on job per-formance and organizational citizenship behavior: Distinguishing between the mediating ef-fects of affective and cognitive trust. The International Journal of Human Resource Manage-ment, 25(20), 2796-2810.
Mulki, J. P., Caemmerer, B., & Heggde, G. S. (2015). Leadership style, salesperson's work effort and job performance: the influence of power distance. Journal of Personal Selling & Sales Management, 35(1), 3-22.
Neubert, M. J., Kacmar, K. M., Carlson, D. S., Chonko, L. B., & Roberts, J. A. (2008). Regulato-ry focus as a mediator of the influence of initiating structure and servant leadership on em-ployee behavior. Journal of applied psychology, 93(6), 1220.
Nunnally, J., & Bernstein, I. (1994). Psychometric Theory 3rd edition (MacGraw-Hill, New York).
Owens, B. P., & Hekman, D. R. (2016). How does leader humility influence team performance? Exploring the mechanisms of contagion and collective promotion focus. Academy of Man-agement Journal, 59(3), 1088-1111.
Page, D., & Wong, T. P. (2000). A conceptual framework for measuring servant leadership. The human factor in shaping the course of history and development, 69-110.
Parolini, J., Patterson, K., & Winston, B. (2009). Distinguishing between transformational and servant leadership. Leadership & Organization Development Journal, 30(3), 274-291.
Parris, D. L., & Peachey, J. W. (2013). A systematic literature review of servant leadership theo-ry in organizational contexts. Journal of business ethics, 113(3), 377-393.
Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of management, 12(4), 531-544.
Robey, D., Smith, L. A., & Vijayasarathy, L. R. (1993). Perceptions of conflict and success in in-formation systems development projects. Journal of Management Information Systems, 10(1), 123-140.
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