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Growing Science » International Journal of Data and Network Science » The influence of social media and big data utilization in improving networking and its implications on the quality of civil service decisions in Surabaya city

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International Journal of Data and Network Science
ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
Quarterly Publication
Volume 9 Issue 4 pp. 937-956, 2025

The influence of social media and big data utilization in improving networking and its implications on the quality of civil service decisions in Surabaya city Pages 937-956 PDF Download PDF

Authors: Soenyono Soenyono, Dade Suparna, Fauz Fauz

📋 Author Affiliations:
Soenyono Soenyono1, Dade Suparna ORCID 2, Fauzi Fauzi ORCID 3
1 Universitas Hang Tuah, Surabaya, Indonesia
2 Universitas bina bangsa, Indonesia
3 Institut Bakti Nusantara, Indonesia
doi 10.5267/j.ijdns.2024.12.001
1 Source: Scopus
Crossref 2 Source: CrossRef

🔑 Keywords: Utilization of Social Media, Big Data, Networking, Decision quality

Abstract: The purpose of this study is to analyze the influence of social media and big data utilization in improving networking and its implications on decision quality in civil servants in Surabaya City, East Java Province, Indonesia. The sample in this study was 125 respondents consisting of several Civil Servants in the Surabaya City Government, East Java Province, Indonesia. The sampling technique used the random sampling. Data collected through questionnaires were then analyzed using SEM-PLS. The results of the study and data analysis showed that: Utilization of Social Media directly has a positive and significant effect on Networking; Big Data directly has a positive and significant effect on Networking; Utilization of Social Media directly has a positive and significant effect on Decision Quality; Government Big Data directly has a positive and significant effect on Decision Quality; Networking directly has a positive and significant effect on Decision Quality in Civil Servants of Surabaya City, East Java Province, Indonesia. Networking is able to indirectly mediate the utilization of social media and big data on decision quality in civil servants of Surabaya City, East Java Province, Indonesia.

How to cite this paper
APA: Soenyono, S., Suparna, D & Fauz, F. (2025). The influence of social media and big data utilization in improving networking and its implications on the quality of civil service decisions in Surabaya city. International Journal of Data and Network Science, 9(4), 937-956.
Chicago/Turabian: Soenyono, S., Suparna, D & Fauz, F. 2025. "The influence of social media and big data utilization in improving networking and its implications on the quality of civil service decisions in Surabaya city." International Journal of Data and Network Science 9, no. 4 (2025): 937-956.
AMA: Soenyono, S., Suparna, D & Fauz, F. The influence of social media and big data utilization in improving networking and its implications on the quality of civil service decisions in Surabaya city. International Journal of Data and Network Science. 2025;9(4):937-956.

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📚 Journal: International Journal of Data and Network Science | 📅 Year: 2025 | 📖 Volume: 9 | 📄 Issue: 4 | 👁️ Views: 1394 | 📊 Crossref: 2

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