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ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
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Volume 9 Issue 2 pp. 317-322, 2025

Authors: Amjad Ghazi AL-Habashneh, Khaleel Ibrahim Al-Daoud, Badrea Al Oraini, Suleiman Ibrahim Shelash Mohammad, Asokan Vasudevan, Omar Amjad Al-Habashneh, Lian Xiao

📋 Author Affiliations:
A.G. Al-Habashneh1, K.I. Al-Daoud2, B.A. Oraini ORCID 3, S.I. Shelash4, Mohammad Mohammad ORCID 5, A. Vasudevan ORCID 6, O.A. Al-Habashneh7, L. Xiao ORCID 8
1 Department of Finance and Banking, Al-Bayt University, Al Mafraq, Jordan
2 Department of Accounting, Business school Faculties, Al Ahilya Amman University, Amman, Jordan
3 Department of Business Administration, Collage of Business and Economics, Qassim University, Qassim, Saudi Arabia
4 N/A
5 Department of Business Administration, Business School, Al-Bayt University, Jordan, Research follower, INTI International University, Negeri Sembilan, 71800, Malaysia
6 Faculty of Business and Communications, INTI International University, an, Negeri Sembil, 71800, Malaysia
7 Accounting Department PUTRA, Business School, University Putra Malaysia (UPM), Malaysia
8 Faculty of Liberal Arts, Shinawatra University, Thailand
5 Source: Scopus
Crossref 11 Source: CrossRef

🔑 Keywords: Artificial intelligence, Electronic financial services, Commercial banks, Jordan

Abstract: The study aimed to examine the impact of artificial intelligence on the development of electronic financial services. The population of the study involves employees from Jordanian commercial banks distributed across branches and the general administration. The researcher used a survey as the study instrument to collect data from the study sample, with 356 surveys distributed via a link. The Statistical Package for the Social Sciences (SPSS) was used to analyze the data. The results showed an impact of using artificial intelligence on the development of electronic financial services in Jordanian commercial banks. One of the prominent recommendations was for the management of commercial banks to keep pace with the advancements and developments in artificial intelligence and the expert systems environment by providing advanced operating and storage systems to keep up with the developments in electronic financial services.

How to cite this paper
APA: AL-Habashneh, A., Al-Daoud, K., Oraini, B., Mohammad, S., Vasudevan, A., Al-Habashneh, O & Xiao, L. (2025). The impact of artificial intelligence on the development of electronic financial services. International Journal of Data and Network Science, 9(2), 317-322.
Chicago/Turabian: AL-Habashneh, A., Al-Daoud, K., Oraini, B., Mohammad, S., Vasudevan, A., Al-Habashneh, O & Xiao, L. 2025. "The impact of artificial intelligence on the development of electronic financial services." International Journal of Data and Network Science 9, no. 2 (2025): 317-322.
AMA: AL-Habashneh, A., Al-Daoud, K., Oraini, B., Mohammad, S., Vasudevan, A., Al-Habashneh, O & Xiao, L. The impact of artificial intelligence on the development of electronic financial services. International Journal of Data and Network Science. 2025;9(2):317-322.

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📚 Journal: International Journal of Data and Network Science | 📅 Year: 2025 | 📖 Volume: 9 | 📄 Issue: 2 | 👁️ Views: 621 | 📊 Crossref: 11

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