How to cite this paper
García-Salirrosas, E., Rondon-Eusebio, R & Millones-Liza, D. (2024). Web design and its effect on key variables associated with online consumer behavior in the retail sector.International Journal of Data and Network Science, 8(3), 1635-1648.
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García-Salirrosas, EE, Rondon-Eusebio, RF, & Esponda-Pérez, JA (2022). Trust in E-Commerce and Its Impact on the Purchase Intention of Consumers in MSME Stores in Chiapas - Mexico. ACM International Conference Proceedings Series , 85–90. https://doi.org/10.1145/3549843.3549863
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Habib, S., & Hamadneh, N. (2021). Impact of perceived risk on consumers technology acceptance in online grocery adoption amid covid-19 pandemic. Sustainability (Switzerland), 13(18), 1–15. https://doi.org/10.3390/su131810221
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Arilaha, M., Fahri, J., & Buamonabot, I. (2021). Customer perception of E-service quality: An empirical study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(6), 287–295. https://doi.org/10.13106/jafeb.2021.vol8.no6.0287
Armstrong, A. (2009). Design Talk: Understanding the Roles of Usability Practitioners, Web Designers, and Web Developers in User-Centered Web Design. Journal of Academic Librarianship, 35(4). https://doi.org/10.1016/j.acalib.2009.04.010
Awad, N., & Ragowsky, A. (2014). Establishing trust in electronic commerce through online word of mouth: An examination across genres. Journal of Management Information Systems . https://doi.org/https://doi.org/10.2753/MIS0742-1222240404
Barusman, ARP (2019). The effect of security, service quality, operations and information management, reliability & trustworthiness on e-loyalty moderated by customer satisfaction on the online shopping website. International Journal of Supply Chain Management , 8 (6), 586–594. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85078070037&partnerID=40&md5=9426048d2e6f7d60e8fbdba67f91fa6e
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Belanche, D., Casaló, L. V, & Guinalíu, M. (2012). Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk. Journal of Retailing and Consumer Services, 19(1), 124–132. https://doi.org/10.1016/j.jretconser.2011.11.001
Belanche, D., Guinalíu, M., & Albás, P. (2022). Customer adoption of p2p mobile payment systems: The role of perceived risk. Telematics and Informatics, 72(January 2022). https://doi.org/10.1016/j.tele.2022.101851
Beyari, H. (2020). The role of trust and its impacts on consumer satisfaction in the context of social commerce. Journal for Research on Business and Social Science, 3(9), 1–21. https://www.researchgate.net/profile/hasan_beyari/publication/344457974_the_rolle_of_tust_and_its_impacts_on_consumer_satissification_in_the_context_of_social_commerce/links/5f818e9fa6fdcfd 7B555C70/The-Role-Off-Trust-And-Impacts-on-Consumer-Sappaction-
Bhudiawan, M., & Viany, T. (2022). How does live shopping play a role by increasing online purchase intention? Journal of Theoretical and Applied Information Technology , 4802–4813.
Cardoso, A., Gabriel, M., Figueiredo, J., Oliveira, I., Rêgo, R., Silva, R., Oliveira, M., & Meirinhos, G. (2022). Trust and Loyalty in Building the Brand Relationship with the Customer: Empirical Analysis in a Retail Chain in Northern Brazil. Journal of Open Innovation: Technology, Market, and Complexity, 8(3). https://doi.org/10.3390/joitmc8030109
Carvache-Franco, O., Loaiza-Torres, J., Soto-Montenegro, C., Carvache-Franco, M., & Carvache-Franco, W. (2022). The risks perceived by the consumer in the acceptance of electronic commerce. A study of Bolivia. PLoS ONE, 17, 1–15. https://doi.org/10.1371/journal.pone.0276853
Chakraborty, D., Banerjee, J., Mehta, P., & Singh, N.P. (2022). The Impact of Website Design on Online Customer Buying Satisfaction and Loyalty to E-Tailers: An Exploratory Study of E-Tailers in India. Information Resources Management Journal , 35 (1). https://doi.org/10.4018/IRMJ.287902
Chin, M. G. (1998). The Partial Least Squares Approach to Structural Formula Modeling. Advances in Hospitality and Leisure , 8(2), 295–336.
Chin, W. W. (2010). How to Write Up and Report PLS Analyzes. In Handbook of Partial Least Squares (pp. 655–690). https://doi.org/10.1007/978-3-540-32827-8
Einwiller, S. (2003). When reputation engenders trust: An investigation in business-to-consumer electronic commerce. Electronic Markets, 13(3). https://doi.org/https://doi.org/10.1080/1019678032000092246
Everett, H. (2014). Consistency & Contrast: A Content Analysis of Web Design Instruction. Technical Communication , 61 (4).
García-Salirrosas, EE, & Millones-Liza, DY (2022). USAWEB: An Usability Metrics to Measure the Online Store Consumer's Purchase Experience. 2022 6th International Conference on E-Commerce, E-Business and E-Government (ICEEG 2022), April 27-29, 2022 , 184–188. https://doi.org/10.1145/3537693.3537721
García-Salirrosas, EE, Rondon-Eusebio, RF, & Esponda-Pérez, JA (2022). Trust in E-Commerce and Its Impact on the Purchase Intention of Consumers in MSME Stores in Chiapas - Mexico. ACM International Conference Proceedings Series , 85–90. https://doi.org/10.1145/3549843.3549863
García-Salirrosas, E., Millones-liza, D., Esponda-Pérez, J., Acevedo-duque, Á., Müller-Pérez, J., & Sanchez Días, L. (2022). Factors Influencing Loyalty to Health Food Brands: An Analysis from the Value Perceived by the Peruvian Consumer. Sustainability, 14, 1–16. https://doi.org/10.3390/su141710529
Garcia-Salirrosas, E., & Rondon-Eusebio, R. (2022). Influence of Retail e-Commerce Website Design on Perceived Risk in Online Purchases. 2022 7th International Conference on Business and Industrial Research (ICBIR), 732–737. https://doi.org/10.1109/icbir54589.2022.9786398
García-Salirrosas, E., Rondon-eusebio, R., Millones-liza, D., & Bejarano-Auqui, J. (2023). e-RetailTest: Scale to Assess the Attitude of Consumers towards E-Commerce in the Retail Sector. Sustainability, 15(6). https://doi.org/https://doi.org/10.3390/su15064964
Ginting, Y.M., Chandra, T., Miran, I., & Yusriadi, Y. (2023). Repurchase intention of e-commerce customers in Indonesia: An overview of the effect of e-service quality, e-word of mouth, customer trust, and customer satisfaction mediation. International Journal of Data and Network Science , 7(1), 329–340. https://doi.org/10.5267/j.ijdns.2022.10.001
Gonzalez-Rodriguez, D., Fernandez-Lanvin, D., & Andres-Suarez, J. (2017). Web design attributes in building user trust, satisfaction, and loyalty for a high uncertainty avoidance culture. In IEEE Transactions on Human-Machine Systems, 47 (6), 847–859. https://doi.org/10.1109/THMS.2016.2620901
Habib, S., & Hamadneh, N. (2021). Impact of perceived risk on consumers technology acceptance in online grocery adoption amid covid-19 pandemic. Sustainability (Switzerland), 13(18), 1–15. https://doi.org/10.3390/su131810221
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