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Growing Science » International Journal of Data and Network Science » The role of digital literacy and knowledge management on process innovation in SMEs

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International Journal of Data and Network Science
ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
Quarterly Publication
Volume 8 Issue 1 pp. 337-344, 2024

The role of digital literacy and knowledge management on process innovation in SMEs Pages 337-344 PDF Download PDF

Authors: Mochammad Jasin, Hastin Umi Anisah, Cut Erika Ananda Fatimah, Firman El Amny Azra, Leis Suzanawaty, I Wayan Ruspendi Junaedi

📋 Author Affiliations:
M. Jasin1, H.U. Anisah ORCID 2, C.E.A. Fatimah1, F.E.A. Azra ORCID 1, L. Suzanawaty1, I.W.R. Junaedi3
1 Department of Management, Faculty of Economic and Business, Universitas Islam Negeri Syarif Hidayatullah, Jakarta, Indonesia
2 Department of Management, Faculty of Economic and Business, Universitas Lambung Mangkurat, Banjarmasin, Indonesia
3 Department of Management Magister, Faculty of Bisnis, Tourism, Education and Humaniora, Universitas Dhyana Pura, Bali, Indonesia
doi 10.5267/j.ijdns.2023.9.020
14 Source: Scopus
Crossref 16 Source: CrossRef

🔑 Keywords: Digital Literacy, Knowledge Management, Process Innovation, SMEs

Abstract: Research on digital literacy, knowledge management and process innovation variables has not been widely carried out in Indonesia, therefore more studies need to be carried out immediately since small and medium enterprises (SMEs) play an important role in economic activities. The purpose of this research is to investigate the effect of digital literacy on knowledge management, digital literacy on process innovation and financial management on process innovation. The research method is quantitative using partial least square structural equation modeling (SEM) analysis with data analysis tools using SmartPLS 3.0 software. The study involved 489 respondents who owned SMEs and it was determined using simple random sampling. The type of variable scale used is the ordinal scale. The rating scale for each statement uses a rating scale technique with a Likert scale type. Online questionnaires are distributed through online media, the data analysis stage is the outer model test, namely the validity and reliability test and the inner model test, namely the hypothesis test or significance test. The independent variable of this research is digital literacy, the mediating variable is knowledge management, and the dependent variable is process innovation variable. Based on the results of research data analysis it was found that digital literacy had a positive and significant relationship on knowledge management, digital literacy had a positive and significant relationship on process innovation, knowledge management had a positive and significant relationship on process innovation. Knowledge management played as full mediators in the relationship between digital leisure variables and process innovation.

How to cite this paper
APA: Jasin, M., Anisah, H., Fatimah, C., Azra, F., Suzanawaty, L & Junaedi, I. (2024). The role of digital literacy and knowledge management on process innovation in SMEs. International Journal of Data and Network Science, 8(1), 337-344.
Chicago/Turabian: Jasin, M., Anisah, H., Fatimah, C., Azra, F., Suzanawaty, L & Junaedi, I. 2024. "The role of digital literacy and knowledge management on process innovation in SMEs." International Journal of Data and Network Science 8, no. 1 (2024): 337-344.
AMA: Jasin, M., Anisah, H., Fatimah, C., Azra, F., Suzanawaty, L & Junaedi, I. The role of digital literacy and knowledge management on process innovation in SMEs. International Journal of Data and Network Science. 2024;8(1):337-344.

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📚 Journal: International Journal of Data and Network Science | 📅 Year: 2024 | 📖 Volume: 8 | 📄 Issue: 1 | 👁️ Views: 2866 | 📊 Crossref: 16

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