How to cite this paper
Al-Haddad, S., Al-Khasawneh, M., Sharabati, A., Haddad, H & Halaweh, J. (2023). The effect of Instagram on millennials consumer’s purchase intentions in the fashion industry.International Journal of Data and Network Science, 7(4), 1885-1900.
Refrences
Adams, M. (2012). Slang: The people’s poetry. Oxford University Press. books.google.com
Adil, A. S., Asdar, M., & Ismail, M. (2018). the influence of customers involvement and brand trust on decisions of purchase of products through intention to buy as intervienning variable (study on eiwa instagram account). Journal of Applied Business and Entrepreneurship, 1(3), 37–50.
Ahmad, A. H., Idris, I., Alias, S. S., Tuong, C., & Amit, H. (2020). The Credibility of Celebrity Endorser: Its Impact Towards Consumer Purchase Intention On Instagram in Malaysia. PalArch’s Journal of Archaeology of Egypt / Egyptology, 17(9), 1327–1343.
Aisya, Priana, A., Ardiningrum, S., & Safitri, D. (2020). The Use of Instagram on Political Participation of Communication Students in Universitas Negeri Petanda: Jurnal Ilmu Komunikasi dan Humaniora The Use of Instagram on Political Participation of Communication. Petanda: Jurnal Ilmu Komunikasi Dan Humaniora, 2(1), 28–35.
Al-Debei, M. M., Akroush, M. N., & Ashouri, M. I. (2015). Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality. Internet Research, 25(5), 707–733. https://doi.org/10.1108/IntR-05-2014-0146
Al-Masoud, N. A. (2020). The Impact of Placing Electronic Word of Mouth on Instagram on Consumers’ Purchase Intention: Case Study of Food Products in the Kingdom of Saudi Arabia. Journal of Entrepreneurship and Business Innovation, 7(2), 51–77. https://doi.org/10.5296/jebi.v7i2.17639
Al-Nasser, A., & Mahomed, A. S. B. (2020). Anuar Shah Bali Mahomed, Effect of Social Media Influencers on Purchase Intentions of Saudi Arabia Consumers: Instagram as an Evaluation Tool. International Journal of Management (IJM), 11(7), 1186–1196. https://doi.org/10.34218/IJM.11.7.2020.105
Al Khasawneh, M., & Shuhaiber, A. (2013). A Comprehensive Model of Factors Influencing Consumer Attitude Towards and Acceptance of SMS Advertising: An Empirical Investigation in Jordan. International Journal of Sales and Marketing Management Research and Development, 3(2), 1–22.
Algi, A., & Irwansyah. (2018). Consumer trust and intention to buy in Indonesia Instagram stores. Proceedings - 2018 3rd International Conference on Information Technology, Information Systems and Electrical Engineering, ICITISEE 2018, Yogyakarta, Indonesia, 199–203. https://doi.org/10.1109/ICITISEE.2018.8721033
Alotaibi, T. S., Alkhathlan, A. A., & Alzeer, S. S. (2019). Instagram shopping in Saudi Arabia: What influences consumer trust and purchase decisions? International Journal of Advanced Computer Science and Applications, 10(11), 605–613. https://doi.org/10.14569/IJACSA.2019.0101181
Amelia, R., & Hidayatullah, S. (2020). The Effect of Instagram Engagement to Purchase Intention and Consumers’ Luxury Value Perception as the mediator in the Skylounge Restaurant. International Journal of Innovative Science and Research Technology, 5(4), 958–966.
Atika, Setyanto, R. P., & Afif, N. C. (2021). The Effectiveness of Photo-Sharing-Based Instagram Social Media in Influencing Consumer Purchase Intentions on the @manteracorner Instagram account. In International Sustainable Competitiveness Advantage (pp. 858–867).
BABAYEV, N., & ISRAFILZADE, K. (2020). Millennial Versus Non-Millennial Users: Context of Customer Engagement Levels on Instagram Stories (Extended Version). Journal of Life Economics, 7(2), 135–150. https://doi.org/10.15637/jlecon.7.009
Baker, D. M. A. (2013). Service Quality and Customer Satisfaction in the Airline Industry: A Comparison between Legacy Airlines and Low-Cost Airlines. American Journal of Tourism Research, 2(1), 67–77. https://doi.org/10.11634/216837861302317
Barker, M., Barker, D. I., Bormann, N. F., & Zahay, D. (2014). Social Media Marketing: A Strategic Approach. In South Western CENGAGE Learning.
Bhat, N. Y., & Bhat, S. A. (2022). Impact of Servicescape via Instagram on Behavioral Intention of Young Consumers: A Case Study of Catering Industry. SPECIALUSIS UGDYMAS / SPECIAL EDUCATION, 1(43), 2469–2479. https://doi.org/10.5958/2249-7307.2022.00003.2
Birkbeck, S. (2013). Can the Use of Social Media be Regulated? Computer and Telecommunications Law Review, 19, 83–85.
Bun, S., & Alversia, Y. (2020). Incentives and Food Blogger Influence on Customer Engagement through Instagram. Advances in Economics, Business, and Management Research, 160(Icbmr), 21–28. https://doi.org/10.2991/aebmr.k.201222.004
Burns, A. C., & Bush, R. F. (2003). Determining the Size of a Sample. Pearson Prentice Hall.
Bush, D. M., & Simmons, R. G. (2017). Socialization processes over the life course. In Social Psychology (pp. 133–164). Routledge. https://doi.org/10.4324/9781315129723-5
Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2017). Antecedents of consumer intention to follow and recommend an Instagram account. Online Information Review, 41(7), 1046–1063. https://doi.org/10.1108/OIR-09-2016-0253
Che, J. W. S., Cheung, C. M. K., & Thadani, D. R. (2017). Consumer Purchase Decision in Instagram Stores: The Role of Consumer Trust. Proceedings of the 50th Hawaii International Conference on System Sciences, 24–33. https://doi.org/10.24251/hicss.2017.004
Chen, Y., Fay, S., & Wang, Q. (2011). The Role of Marketing in Social Media: How Online Consumer Review Evolve. Journal of Interactive Marketing, 25(2011), 85–94.
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study. Information Systems Research, 14(2), 189–217. https://doi.org/10.1126/science.143.3610.994
Copeland, L. R., & Zhao, L. (2020). Instagram and theory of reasoned action: US consumers influence of peers online and purchase intention. International Journal of Fashion Design, Technology, and Education, 13(3), 265–279. https://doi.org/10.1080/17543266.2020.1783374
Delafrooz, N., Rahmati, Y., & Abdi, M. (2019). The influence of electronic word of mouth on Instagram users: An emphasis on consumer socialization framework. Cogent Business and Management, 6(1), 1–14. https://doi.org/10.1080/23311975.2019.1606973
Desreumaux, G. (2014). The complete history of Instagram. Wersm.Com. https://wersm.com/the-complete-history-of-instagram/
Dias, R., Martinez, L. F., & Martinez, L. M. (2021). How Does the Number of Instagram Followers Influence Brand Attitude: The Role of Purchase Intention, Perceived Product Quality, Referrals, Brand Trust, and Gender. Springer Proceedings in Business and Economics, 1(2016), 121–128. https://doi.org/10.1007/978-3-030-76520-0_13
Din, S. M., Ramli, R., & Bakar, A. A. (2018). A Review on Trust Factors affecting Purchase Intention on Instagram. 2018 IEEE Conference on Application, Information and Network Security (AINS), 49–53. https://doi.org/10.1109/IISA.2018.8631501
Duggan, M., Ellison, N. B., Lampe, C., Lenhart, A., & Madden, M. (2015). Social Media Update 2014. In Pew Research Center Internet Project (Issue January).
Erkan, I., & Evans, C. (2016). The Impacts of Electronic Word of Mouth in Social Media on Consumer’s Purchase Intentions. International Conference on Digital Marketing, 1–11. http://v-scheiner.brunel.ac.uk/bitstream/2438/9706/1/Fulltext.pdf
Field, A. (2013). Field, Andy. Discovering Statistics Using IBM SPSS Statistics. (Fourth Edi). SAGE Publications.
Firman, A., Ilyas, G. B., Reza, H. K., Lestari, S. D., & Putra, A. H. P. K. (2021). The Mediating Role of Customer Trust on the Relationships of Celebrity Endorsement and E-WOM to Instagram Purchase Intention. Jurnal Minds: Manajemen Ide Dan Inspirasi, 8(1), 107–126. https://doi.org/10.24252/minds.v8i1.20594
Fitriandri, E., Kirana, M., Desi Nurfatma Sari, & Saifuddin, S. D. (2021). Influence of Electronic Word of Mouth and Influencer in the Use of Instagram on Purchasing Intention on Women’s Apparel. INTERNATIONAL JOURNAL OF MULTI-SCIENCE, 2(8), 1–15. https://multisciencejournal.com/index.php/ijm/article/view/203
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Fornell, C., & Bookstein, F. L. (1982). Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory. Journal of Marketing Research, 19(4), 440–452. https://doi.org/10.1177/002224378201900406
Gefen, D., & Straub, D. (2005). A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example. Communications of the Association for Information Systems, 16(2005), 91–109. https://doi.org/10.17705/1cais.01605
GÖRGÜLÜ, V. (2019). Investigating Consumer Trust in Instagram Influencers and Its Impact on Brand Related Characteristics and Purchase Intention. Uluslararası Halkla İlişkiler ve Reklam Çalışmaları Dergisi, 2(2), 118–130. https://dergipark.org.tr/en/pub/hire/issue/49612/586341
Gruzd, A., Wellman, B., & Takhteyev, Y. (2011). Imagining Twitter as an imagined community. American Behavioral Scientist, 55(10), 1294–1318. https://doi.org/10.1177/0002764211409378
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hamdan, Y., Ratnasari, A., & Sofyan, A. (2022). Management of Electronic Word of Mouth Communication for Culinary Products on Instagram. Proceedings of the 4th Social and Humanities Research Symposium (SoRes 2021), 658(SoRes 2021), 516–520. https://doi.org/10.2991/assehr.k.220407.106
Han, B., & Windsor, J. (2011). User’s willingness to pay on social network sites. Journal of Computer Information Systems, 51(4), 31–40.
Hasim, M. A., Ishak, M. F., Halim, N. N. A., & ... (2020). Media Richness on Instagram Influences Towards Consumer Purchase Intention: Exploring the Moderating Effect of Brand Equity. DIJEMSS, 1(6), 1001–1011. https://doi.org/10.31933/DIJEMSS
Hendrawan, J. H., Sofyan, E., & Supriatna, N. (2022). Impact of Smart Phone Communication Technology and Instagram Social- Media on Student Political Participation Prior to the 2019 Presidential Elections: STKIP Pasundan Cimahi Batch 2018 Students’ Research. Italienisch, 12(2), 486–493.
Hennig-Thurau, T., Malthouse, E. C., Friege, C., Gensler, S., Lobschat, L., Rangaswamy, A., & Skiera, B. (2010). The Impact of New Media on Customer Relationships. Journal of Service Research, 13(3), 311–330. https://doi.org/10.1177/1094670510375460
Hsu, C. L., Lin, J. C. C., & Chiang, H. Sen. (2013). The effects of blogger recommendations on customers’ online shopping intentions. Internet Research, 23(1), 69–88. https://doi.org/10.1108/10662241311295782
Hutahaean, J., & Julitawaty, W. (2020). Electronic Word of Mouth in Social Media Instagram. Proceeding International Conference ISSN 2723-4509 (Online) on Social, Sciences and Information Technology, 221–230. https://doi.org/https://doi.org/ 10.33330/icossit.v1i1.728
Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The impact of user interactions in social media on brand awareness and purchase intention: The case of MINI on Facebook. Journal of Product and Brand Management, 22(5), 342–351. https://doi.org/10.1108/JPBM-05-2013-0299
Kaewpackdee, R., & Lekchareon, S. (2020). The Influence of Advertising Design Affecting on Purchase Intention Via Instagram of Consumers in Bangkok and Abstract Metropolitan Region. Journal of Communication Arts, 38(2), 69–83.
Karouw, D. E. Z., Worang, F. G., & Pandowo, M. H. C. (2019). Millennial Trust Through Endorser Credibility on Local Influencer Endorsement on Instagram. Jurnal EMBA, 7(3), 3818–3827.
Kaur, A., & Medury, Y. (2011). Impact of the internet on teenagers’ influence on family purchases. Young Consumers, 12(1), 27–38. https://doi.org/10.1108/17473611111114768
Kemeç, U., & Yüksel, H. F. (2021). The Relationships among Influencer Credibility, Brand Trust, and Purchase Intention: The Case of Instagram. Tüketici ve Tüketim Araş- Tırmaları Dergisi, 13(1), 159–193.
Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005
Kim, E., Shoenberger, H., & Sun, Y. (2021). Living in a Material World: Sponsored Instagram Posts and the Role of Materialism, Hedonic Enjoyment, Perceived Trust, and Need to Belong. Social Media and Society, 7(3), 1–9. https://doi.org/10.1177/20563051211038306
Kırcova, İ., Yaman, Y., & Köse, Ş. G. (2018). Instagram, Facebook, or Twitter: Which Engages Best? A Comparative Study of Consumer Brand Engagement and Social Commerce Purchase Intention. European Journal of Economics and Business Studies, 4(1), 268–278. https://doi.org/10.26417/ejes.v10i1.p279-289
Listiyana, Alvin, R., & Qomariah, N. (2022). Effect of E-Service Quality on Online Repurchase Intention with E-Trust as a Mediator for Tokopedia users (Study on Tokopedia Instagram Followers) Pengaruh E-Service Quality Terhadap Online Repurchase Intention dengan E-Trust sebagai mediator pada Pengg. Jurnal Multidisiplin Madina, 2(4), 2007–2028.
Lu, L.-C., Chang, W.-P., & Chang, H.-H. (2014). Consumer attitudes toward blogger’s sponsored recommendations and purchase intention: The effect of sponsorship type, product type, and brand awareness. Computers in Human Behavior, 34(2014), 258–266.
Lungeanu, M. I., & Parisi, L. (2018). What makes a fashion blogger on Instagram? The Romanian case study. Observatorio, 12, 28–53. https://doi.org/10.15847/OBSOBS0001384
Lyberg, L. E., & Weisberg, H. F. (2016). Total Survey Error: A Paradigm for Survey Methodology. In The SAGE Handbook of Survey Methodology. https://doi.org/10.4135/9781473957893.n3
Mahavarpour, N., Hoseinzade Shahri, M., Abdolvand, N., & Babaei, M. A. (2022). The Rules Governing the Behavioral Intention of Instagram Users to Participate in Marketing Crowdsourcing Contests based on the Ruff Set Theory Approach. Consumer Behavior Studies Journal, 8(4), 132–159.
Malhotra, N. (2019). Marketing Research: An applied orientation. In Marketing Research.
MARENTEK, M., KEMBAU, A. S., & KUMAAT, A. (2019). Word-of-Mouth Behavior on Social Networking Sites: Case Study on Y and Z Generation Instagram User. Journal of Applied Economic Sciences, 4(66), 1125–1135. https://doi.org/https://doi.org/10.14505/jaes.v14.4(66).19
McGlynn, J., Zhou, Y., Han, A., & Huang, Y. (2019). Present, endorsed, and active: Instagram cues that predict trust. Communication Research Reports, 36(4), 338–348. https://doi.org/10.1080/08824096.2019.1670154
Mohammad, V. M. (2020). Consumer Trust Towards Content Marketing of Food & Beverage Businesses on Instagram: Empirical Analysis of Taiwanese and Singaporean Consumers. International Journal of Business, 6(2), 73–85. https://doi.org/10.20469/IJBAS.6.10002-2
Molina-Prados, A., Muñoz-Leiva, F., & Prados-Peña, M. B. (2022). The role of customer brand engagement in the use of Instagram as a “shop window” for fashion-industry social commerce. Journal of Fashion Marketing and Management, 26(3), 495–515. https://doi.org/10.1108/JFMM-12-2020-0275
Neuman, S. P. (2003). Maximum likelihood Bayesian averaging of uncertain model predictions. Stochastic Environmental Research and Risk Assessment, 17(2003), 291–305. https://doi.org/DOl 10.1007/800477-00)-0151-7
Paramarta, V., Jihad, M., Dharma, A., Hapsari, I. C., Sandhyaduhita, P. I., & Hidayanto, A. N. (2019). Impact of User Awareness, Trust, and Privacy Concerns on Sharing Personal Information on Social Media: Facebook, Twitter, and Instagram. 2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018, 271–276. https://doi.org/10.1109/ICACSIS.2018.8618220
Park, J., & Stoel, L. (2005). Effect of brand familiarity, experience and information on online apparel purchase. International Journal of Retail and Distribution Management, 33(2), 148–160. https://doi.org/10.1108/09590550510581476
Parson, A. (2019). How Does Social Media Influence the Buying Behavior of Consumers? Azcentral.Com. https://yourbusiness.azcentral.com/social-media-influence-buying-behavior-consumers-17017.html
Partha, C. I. P. C., & Jatra, I. M. (2022). Consumer Trust, Shopping Experience on Repurchase Intention of Product Advertised by Local Digital News Account on Instagram. European Journal of Business and Management Research, 7(2), 107–111. https://doi.org/10.24018/ejbmr.2022.7.2.1243
Pasaribu, L. N., & Purba, K. (2020). The influence of trust on the online purchase decisions with buying interest on the social networking site Instagram: Case study of online shop users on Instagram. Research, Society and Development, 9(10), 1–20. https://doi.org/10.33448/rsd-v9i10.9119
PHAN, T. N., HO, T. V., & LE-HOANG, V. P. (2020). The Impact of Content Marketing on Customer Engagement on Instagram - A Case Study of Fashion Brands. International Journal of Management (IJM), 11(7), 859–868. https://doi.org/10.34218/IJM.11.7.2020.076
Priana, R. Y. S., & Roihah, S. R. (2021). The Effect of Electronic Word of Mouth Communication through Instagram on the Decision of Domestic Tourists Visiting Peucang Island. Journal Hotspot, 1(2), 30–36. http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/27
Puspita, G. ., & Hendrayati, H. (2020). Food Blogger Review on Instagram as an Alternative for Helping Consumer Purchase Decision. 117(Gcbme 2018), 16–20. https://doi.org/10.2991/aebmr.k.200131.005
Ramadhani, K. P., & Martini, E. (2021). The Role of Instagram Social Media Brand Page Experience on Consumer Engagement of Indihome Brand Loyalty Customer. Asian Journal of Research in Business and Management, 3(1), 51–61.
Redecker, C., Ala-Mutka, K., & Punie, Y. (2010). Learning 2.0: The impact of social media on learning in Europe. In European Commission. http://www.ict-21.ch/com-ict/IMG/pdf/learning-2.0-EU-17pages-JRC56958.pdf
Riel, A. A., Yacob, S., & Nifita, A. T. (2022). the effect of viral marketing and social media instagram on repurchase intention through consumer trust as an intervening variable. Journal of Business Studies and Management Review (JBSMR), 5(2), 191–202.
Rietveld, R., van Dolen, W., Mazloom, M., & Worring, M. (2020). What You Feel, Is What You Like Influence of Message Appeals on Customer Engagement on Instagram. Journal of Interactive Marketing, 49, 20–53. https://doi.org/10.1016/j.intmar.2019.06.003
Rizqia, C. D., & Hudrasyah., H. (2015). The Effect of Electronic Word-Of-Mouth on Customer Purchase Intention (Case Study: Bandung Culinary Instagram Account). International Journal of Humanities and Management Sciences, 3(3), 155–160.
Salma Irelli, R., & Chaerudin, R. (2020). Brand-Generated Content (BGC) and Consumer-Generated Advertising (CGA) on Instagram: The Influence of Perceptions on Purchase Intention. KnE Social Sciences, 2020, 882–902. https://doi.org/10.18502/kss.v4i6.6649
Santiago, J. K., & Iseg, U. D. L. (2020). Consumer Attitudes Towards Fashion Influencers on Instagram: Impact of Perceptions and Online Trust on Purchase Intention. Issues In Information Systems, 21(1), 105–117. https://doi.org/10.48009/1_iis_2020_105-117
Sari, D. M. F. P., & Yulianti, N. M. D. R. (2019). Celebrity endorsement, electronic word of mouth and trust brand on buying habits. International Journal of Social Sciences and Humanities, 3(1), 82–90. https://doi.org/10.29332/ijssh.v3n1.261
Sashittal, H. C., & Jassawalla, A. R. (2020). The personal influence of Instagram bloggers on consumer–brand interactions: brands as tribal artifacts. Journal of Brand Management, 27(6), 679–690. https://doi.org/10.1057/s41262-020-00203-9
Serrano, M., Carlos, J., Orestis, P., & Hegelich, S. (2020). Dancing to the Partisan Beat: A First Analysis of Political Communication on TikTok. WebSci 2020 - Proceedings of the 12th ACM Conference on Web Science, 157–166. https://doi.org/10.1145/3394231.3397916
Sharabati, A.-A. A., Al-Haddad, S., Al-Khasawneh, M., Nababteh, N., Mohammad, M., & Ghoush, Q. A. (2022). The Impact of TikTok User Satisfaction on Continuous Intention to Use the Application. Journal of Open Innovation: Technology, Market, and Complexity, 8(125), 1–20. https://doi.org/10.3390/joitmc8030125
Sharabati, A. A. A. (2021). Green Supply Chain Management and Competitive Advantage of Jordanian Pharmaceutical Industry. Sustainability, 13(23), 1–17. https://doi.org/10.3390/su132313315
Sjöqvist, S. (2015). Customer engagement behavior on social media brand communities. Linnaeus University, Sweden.
Smith, D. A. (2014). Faculty leadership behaviors and the adoption of social media (Vol. 3646795) [Dallas Baptist University]. http://proxyau.wrlc.org/login?url=http://search.proquest.com/docview/1628964092?accountid=8285%5Cnhttp://vg5ly4ql7e.search.serialssolutions.com/?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&rfr_id=info:sid/ProQuest+Dissertations+&+Theses+Full+Text&rft_v
Sokolova, K., & Kefi, H. (2019). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53, 1–16. https://doi.org/10.1016/j.jretconser.2019.01.011
Solorzano, R. (2011). Online Shopping Worldwide E-commerce Statistics [Infographic]. 2011.
Sultoni, M. M., Irwansyah, Haninda, A. R., & Aprilia, M. P. (2019). Digital Content by Online Media and Its Effects on Brand Trust, Brand Credibility, Brand Commitment, and Brand Advocacy (Case on Instagram Account Tirto.id). 2019 IEEE 4th International Conference on Computer and Communication Systems, ICCCS 2019, 612–617. https://doi.org/10.1109/CCOMS.2019.8821740
Symonds, P. M. (1924). On the Loss of Reliability in Ratings Due to Coarseness of the Scale. Journal of Experimental Psychology, 7(6), 456–461. https://doi.org/10.1037/h0074469
Syuhada, M. A., & Premananto, G. C. (2020). Consumer benefits received in the Instagram account on brand trust and commitment. Opción, Año 36, Regular, 91(2020), 370–389.
Teng, S. Y., Yeh, M. Y., & Chuang, K. T. (2015). Toward understanding the mobile social properties: An analysis on Instagram photo-sharing network. Proceedings of the 2015 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2015, 266–269. https://doi.org/10.1145/2808797.2809416
Tomiuc, A., & Stan, O. (2015). Postmodern Openings THE FASHION BLOGOSPHERE IN ROMANIA. FASHIONSCAPE AND FASHION BLOGGERS. Postmodern Openings, 6(1), 161–174. http://postmodernopenings.com
Triatmanto, P., Adi, R. R. N., Pratama, R. H., & Chandra, R. (2018). Effect of Electronic Word of Mouth (E-WOM) and Instagram Account on Purchase Intention. International Journal of Innovative Science and Research Technology, 3(12), 6181–6190.
Triputranti, C. S., Pramudiarja, U., Prabawati, D. H., Artika, D., & Prawiwa, D. (2021). Strategies of the BKKBN for Socializing Family Planning Program for Generation Z in Indonesia through Instagram. International Journal of Social Science Research, 3(4), 257–268.
Turban, E., King, D., Lee, J. K., Liang, T.-P., & Turban, D. C. (2015). Electronic Commerce: A Managerial and Social Networks Perspective. (Eighth Edi). Springer Texts in Business and Economics. http://www.springer.com/series/10099
Waas, A. C., Tulung, J. E., & Tielung, M. V. J. (2022). analysis of customer trust on repurchase intention in an online shop on instagram (study case: minishoppaholics.id). Jurnal EMBA, 10(1), 289–297.
Wirani, Y., Diniputri, L., & Romadhon, M. S. (2020). Investigating the Influence of Information Quality, Information Seeking, and Familiarity with Purchase Intentions: A Perspective of Instagram Users in Indonesia. 2020 8th International Conference on Information and Communication Technology, ICoICT 2020. https://doi.org/10.1109/ICoICT49345.2020.9166163
Wu, C. H., Kao, S. C., & Lin, H. H. (2013). Acceptance of enterprise blog for service industry. Internet Research, 23(3), 260–297. https://doi.org/10.1108/10662241311331736
Yoon, A., Lee, E., & Lee, H. H. (2018). Consumer Perceptions of Images in Fashion Instagram by Information Providers (Brand vs Consumers): Focusing on Credibility, Usefulness, Enjoyment. Journal of the Korean Society of Clothing and Textiles, 42(3), 379–396. https://doi.org/10.5850/JKSCT.2018.42.3.379
Zanariah, A., & Corresponding, B. (2020). The Influence of Customer Engagement on Emotion, Purchase Intention, and Positive User-generated Content (UGC) Spread on Instagram. Journal of Entrepreneurship and Business, 8(1), 120–130. https://doi.org/10.17687/jeb.0801.010
Ziegel, E. R. (1998). Survey Measurement and Process Quality. Technometrics, 40(1), 83–84. https://doi.org/10.2307/1271416
Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2010). Business research methods: Sampling design and sampling procedures. In Mason, OH: Library of Congress.
Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business Research Methods, South-Western, Cengage Learning. In South-Western, Cengage Learning USA.
Zulfadli, RahmanLubis, A., & Lubis, P. H. (2020). The Effect of E-Service Quality and Customer Relationship Management on Customer Loyalty With Customer Satisfaction and Trust Asmediation Variables for Instagram Users in Banda Aceh. International Journal of Business Management and Economic Review, 3(01), 318–327.
Adil, A. S., Asdar, M., & Ismail, M. (2018). the influence of customers involvement and brand trust on decisions of purchase of products through intention to buy as intervienning variable (study on eiwa instagram account). Journal of Applied Business and Entrepreneurship, 1(3), 37–50.
Ahmad, A. H., Idris, I., Alias, S. S., Tuong, C., & Amit, H. (2020). The Credibility of Celebrity Endorser: Its Impact Towards Consumer Purchase Intention On Instagram in Malaysia. PalArch’s Journal of Archaeology of Egypt / Egyptology, 17(9), 1327–1343.
Aisya, Priana, A., Ardiningrum, S., & Safitri, D. (2020). The Use of Instagram on Political Participation of Communication Students in Universitas Negeri Petanda: Jurnal Ilmu Komunikasi dan Humaniora The Use of Instagram on Political Participation of Communication. Petanda: Jurnal Ilmu Komunikasi Dan Humaniora, 2(1), 28–35.
Al-Debei, M. M., Akroush, M. N., & Ashouri, M. I. (2015). Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality. Internet Research, 25(5), 707–733. https://doi.org/10.1108/IntR-05-2014-0146
Al-Masoud, N. A. (2020). The Impact of Placing Electronic Word of Mouth on Instagram on Consumers’ Purchase Intention: Case Study of Food Products in the Kingdom of Saudi Arabia. Journal of Entrepreneurship and Business Innovation, 7(2), 51–77. https://doi.org/10.5296/jebi.v7i2.17639
Al-Nasser, A., & Mahomed, A. S. B. (2020). Anuar Shah Bali Mahomed, Effect of Social Media Influencers on Purchase Intentions of Saudi Arabia Consumers: Instagram as an Evaluation Tool. International Journal of Management (IJM), 11(7), 1186–1196. https://doi.org/10.34218/IJM.11.7.2020.105
Al Khasawneh, M., & Shuhaiber, A. (2013). A Comprehensive Model of Factors Influencing Consumer Attitude Towards and Acceptance of SMS Advertising: An Empirical Investigation in Jordan. International Journal of Sales and Marketing Management Research and Development, 3(2), 1–22.
Algi, A., & Irwansyah. (2018). Consumer trust and intention to buy in Indonesia Instagram stores. Proceedings - 2018 3rd International Conference on Information Technology, Information Systems and Electrical Engineering, ICITISEE 2018, Yogyakarta, Indonesia, 199–203. https://doi.org/10.1109/ICITISEE.2018.8721033
Alotaibi, T. S., Alkhathlan, A. A., & Alzeer, S. S. (2019). Instagram shopping in Saudi Arabia: What influences consumer trust and purchase decisions? International Journal of Advanced Computer Science and Applications, 10(11), 605–613. https://doi.org/10.14569/IJACSA.2019.0101181
Amelia, R., & Hidayatullah, S. (2020). The Effect of Instagram Engagement to Purchase Intention and Consumers’ Luxury Value Perception as the mediator in the Skylounge Restaurant. International Journal of Innovative Science and Research Technology, 5(4), 958–966.
Atika, Setyanto, R. P., & Afif, N. C. (2021). The Effectiveness of Photo-Sharing-Based Instagram Social Media in Influencing Consumer Purchase Intentions on the @manteracorner Instagram account. In International Sustainable Competitiveness Advantage (pp. 858–867).
BABAYEV, N., & ISRAFILZADE, K. (2020). Millennial Versus Non-Millennial Users: Context of Customer Engagement Levels on Instagram Stories (Extended Version). Journal of Life Economics, 7(2), 135–150. https://doi.org/10.15637/jlecon.7.009
Baker, D. M. A. (2013). Service Quality and Customer Satisfaction in the Airline Industry: A Comparison between Legacy Airlines and Low-Cost Airlines. American Journal of Tourism Research, 2(1), 67–77. https://doi.org/10.11634/216837861302317
Barker, M., Barker, D. I., Bormann, N. F., & Zahay, D. (2014). Social Media Marketing: A Strategic Approach. In South Western CENGAGE Learning.
Bhat, N. Y., & Bhat, S. A. (2022). Impact of Servicescape via Instagram on Behavioral Intention of Young Consumers: A Case Study of Catering Industry. SPECIALUSIS UGDYMAS / SPECIAL EDUCATION, 1(43), 2469–2479. https://doi.org/10.5958/2249-7307.2022.00003.2
Birkbeck, S. (2013). Can the Use of Social Media be Regulated? Computer and Telecommunications Law Review, 19, 83–85.
Bun, S., & Alversia, Y. (2020). Incentives and Food Blogger Influence on Customer Engagement through Instagram. Advances in Economics, Business, and Management Research, 160(Icbmr), 21–28. https://doi.org/10.2991/aebmr.k.201222.004
Burns, A. C., & Bush, R. F. (2003). Determining the Size of a Sample. Pearson Prentice Hall.
Bush, D. M., & Simmons, R. G. (2017). Socialization processes over the life course. In Social Psychology (pp. 133–164). Routledge. https://doi.org/10.4324/9781315129723-5
Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2017). Antecedents of consumer intention to follow and recommend an Instagram account. Online Information Review, 41(7), 1046–1063. https://doi.org/10.1108/OIR-09-2016-0253
Che, J. W. S., Cheung, C. M. K., & Thadani, D. R. (2017). Consumer Purchase Decision in Instagram Stores: The Role of Consumer Trust. Proceedings of the 50th Hawaii International Conference on System Sciences, 24–33. https://doi.org/10.24251/hicss.2017.004
Chen, Y., Fay, S., & Wang, Q. (2011). The Role of Marketing in Social Media: How Online Consumer Review Evolve. Journal of Interactive Marketing, 25(2011), 85–94.
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study. Information Systems Research, 14(2), 189–217. https://doi.org/10.1126/science.143.3610.994
Copeland, L. R., & Zhao, L. (2020). Instagram and theory of reasoned action: US consumers influence of peers online and purchase intention. International Journal of Fashion Design, Technology, and Education, 13(3), 265–279. https://doi.org/10.1080/17543266.2020.1783374
Delafrooz, N., Rahmati, Y., & Abdi, M. (2019). The influence of electronic word of mouth on Instagram users: An emphasis on consumer socialization framework. Cogent Business and Management, 6(1), 1–14. https://doi.org/10.1080/23311975.2019.1606973
Desreumaux, G. (2014). The complete history of Instagram. Wersm.Com. https://wersm.com/the-complete-history-of-instagram/
Dias, R., Martinez, L. F., & Martinez, L. M. (2021). How Does the Number of Instagram Followers Influence Brand Attitude: The Role of Purchase Intention, Perceived Product Quality, Referrals, Brand Trust, and Gender. Springer Proceedings in Business and Economics, 1(2016), 121–128. https://doi.org/10.1007/978-3-030-76520-0_13
Din, S. M., Ramli, R., & Bakar, A. A. (2018). A Review on Trust Factors affecting Purchase Intention on Instagram. 2018 IEEE Conference on Application, Information and Network Security (AINS), 49–53. https://doi.org/10.1109/IISA.2018.8631501
Duggan, M., Ellison, N. B., Lampe, C., Lenhart, A., & Madden, M. (2015). Social Media Update 2014. In Pew Research Center Internet Project (Issue January).
Erkan, I., & Evans, C. (2016). The Impacts of Electronic Word of Mouth in Social Media on Consumer’s Purchase Intentions. International Conference on Digital Marketing, 1–11. http://v-scheiner.brunel.ac.uk/bitstream/2438/9706/1/Fulltext.pdf
Field, A. (2013). Field, Andy. Discovering Statistics Using IBM SPSS Statistics. (Fourth Edi). SAGE Publications.
Firman, A., Ilyas, G. B., Reza, H. K., Lestari, S. D., & Putra, A. H. P. K. (2021). The Mediating Role of Customer Trust on the Relationships of Celebrity Endorsement and E-WOM to Instagram Purchase Intention. Jurnal Minds: Manajemen Ide Dan Inspirasi, 8(1), 107–126. https://doi.org/10.24252/minds.v8i1.20594
Fitriandri, E., Kirana, M., Desi Nurfatma Sari, & Saifuddin, S. D. (2021). Influence of Electronic Word of Mouth and Influencer in the Use of Instagram on Purchasing Intention on Women’s Apparel. INTERNATIONAL JOURNAL OF MULTI-SCIENCE, 2(8), 1–15. https://multisciencejournal.com/index.php/ijm/article/view/203
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Fornell, C., & Bookstein, F. L. (1982). Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory. Journal of Marketing Research, 19(4), 440–452. https://doi.org/10.1177/002224378201900406
Gefen, D., & Straub, D. (2005). A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example. Communications of the Association for Information Systems, 16(2005), 91–109. https://doi.org/10.17705/1cais.01605
GÖRGÜLÜ, V. (2019). Investigating Consumer Trust in Instagram Influencers and Its Impact on Brand Related Characteristics and Purchase Intention. Uluslararası Halkla İlişkiler ve Reklam Çalışmaları Dergisi, 2(2), 118–130. https://dergipark.org.tr/en/pub/hire/issue/49612/586341
Gruzd, A., Wellman, B., & Takhteyev, Y. (2011). Imagining Twitter as an imagined community. American Behavioral Scientist, 55(10), 1294–1318. https://doi.org/10.1177/0002764211409378
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hamdan, Y., Ratnasari, A., & Sofyan, A. (2022). Management of Electronic Word of Mouth Communication for Culinary Products on Instagram. Proceedings of the 4th Social and Humanities Research Symposium (SoRes 2021), 658(SoRes 2021), 516–520. https://doi.org/10.2991/assehr.k.220407.106
Han, B., & Windsor, J. (2011). User’s willingness to pay on social network sites. Journal of Computer Information Systems, 51(4), 31–40.
Hasim, M. A., Ishak, M. F., Halim, N. N. A., & ... (2020). Media Richness on Instagram Influences Towards Consumer Purchase Intention: Exploring the Moderating Effect of Brand Equity. DIJEMSS, 1(6), 1001–1011. https://doi.org/10.31933/DIJEMSS
Hendrawan, J. H., Sofyan, E., & Supriatna, N. (2022). Impact of Smart Phone Communication Technology and Instagram Social- Media on Student Political Participation Prior to the 2019 Presidential Elections: STKIP Pasundan Cimahi Batch 2018 Students’ Research. Italienisch, 12(2), 486–493.
Hennig-Thurau, T., Malthouse, E. C., Friege, C., Gensler, S., Lobschat, L., Rangaswamy, A., & Skiera, B. (2010). The Impact of New Media on Customer Relationships. Journal of Service Research, 13(3), 311–330. https://doi.org/10.1177/1094670510375460
Hsu, C. L., Lin, J. C. C., & Chiang, H. Sen. (2013). The effects of blogger recommendations on customers’ online shopping intentions. Internet Research, 23(1), 69–88. https://doi.org/10.1108/10662241311295782
Hutahaean, J., & Julitawaty, W. (2020). Electronic Word of Mouth in Social Media Instagram. Proceeding International Conference ISSN 2723-4509 (Online) on Social, Sciences and Information Technology, 221–230. https://doi.org/https://doi.org/ 10.33330/icossit.v1i1.728
Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The impact of user interactions in social media on brand awareness and purchase intention: The case of MINI on Facebook. Journal of Product and Brand Management, 22(5), 342–351. https://doi.org/10.1108/JPBM-05-2013-0299
Kaewpackdee, R., & Lekchareon, S. (2020). The Influence of Advertising Design Affecting on Purchase Intention Via Instagram of Consumers in Bangkok and Abstract Metropolitan Region. Journal of Communication Arts, 38(2), 69–83.
Karouw, D. E. Z., Worang, F. G., & Pandowo, M. H. C. (2019). Millennial Trust Through Endorser Credibility on Local Influencer Endorsement on Instagram. Jurnal EMBA, 7(3), 3818–3827.
Kaur, A., & Medury, Y. (2011). Impact of the internet on teenagers’ influence on family purchases. Young Consumers, 12(1), 27–38. https://doi.org/10.1108/17473611111114768
Kemeç, U., & Yüksel, H. F. (2021). The Relationships among Influencer Credibility, Brand Trust, and Purchase Intention: The Case of Instagram. Tüketici ve Tüketim Araş- Tırmaları Dergisi, 13(1), 159–193.
Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005
Kim, E., Shoenberger, H., & Sun, Y. (2021). Living in a Material World: Sponsored Instagram Posts and the Role of Materialism, Hedonic Enjoyment, Perceived Trust, and Need to Belong. Social Media and Society, 7(3), 1–9. https://doi.org/10.1177/20563051211038306
Kırcova, İ., Yaman, Y., & Köse, Ş. G. (2018). Instagram, Facebook, or Twitter: Which Engages Best? A Comparative Study of Consumer Brand Engagement and Social Commerce Purchase Intention. European Journal of Economics and Business Studies, 4(1), 268–278. https://doi.org/10.26417/ejes.v10i1.p279-289
Listiyana, Alvin, R., & Qomariah, N. (2022). Effect of E-Service Quality on Online Repurchase Intention with E-Trust as a Mediator for Tokopedia users (Study on Tokopedia Instagram Followers) Pengaruh E-Service Quality Terhadap Online Repurchase Intention dengan E-Trust sebagai mediator pada Pengg. Jurnal Multidisiplin Madina, 2(4), 2007–2028.
Lu, L.-C., Chang, W.-P., & Chang, H.-H. (2014). Consumer attitudes toward blogger’s sponsored recommendations and purchase intention: The effect of sponsorship type, product type, and brand awareness. Computers in Human Behavior, 34(2014), 258–266.
Lungeanu, M. I., & Parisi, L. (2018). What makes a fashion blogger on Instagram? The Romanian case study. Observatorio, 12, 28–53. https://doi.org/10.15847/OBSOBS0001384
Lyberg, L. E., & Weisberg, H. F. (2016). Total Survey Error: A Paradigm for Survey Methodology. In The SAGE Handbook of Survey Methodology. https://doi.org/10.4135/9781473957893.n3
Mahavarpour, N., Hoseinzade Shahri, M., Abdolvand, N., & Babaei, M. A. (2022). The Rules Governing the Behavioral Intention of Instagram Users to Participate in Marketing Crowdsourcing Contests based on the Ruff Set Theory Approach. Consumer Behavior Studies Journal, 8(4), 132–159.
Malhotra, N. (2019). Marketing Research: An applied orientation. In Marketing Research.
MARENTEK, M., KEMBAU, A. S., & KUMAAT, A. (2019). Word-of-Mouth Behavior on Social Networking Sites: Case Study on Y and Z Generation Instagram User. Journal of Applied Economic Sciences, 4(66), 1125–1135. https://doi.org/https://doi.org/10.14505/jaes.v14.4(66).19
McGlynn, J., Zhou, Y., Han, A., & Huang, Y. (2019). Present, endorsed, and active: Instagram cues that predict trust. Communication Research Reports, 36(4), 338–348. https://doi.org/10.1080/08824096.2019.1670154
Mohammad, V. M. (2020). Consumer Trust Towards Content Marketing of Food & Beverage Businesses on Instagram: Empirical Analysis of Taiwanese and Singaporean Consumers. International Journal of Business, 6(2), 73–85. https://doi.org/10.20469/IJBAS.6.10002-2
Molina-Prados, A., Muñoz-Leiva, F., & Prados-Peña, M. B. (2022). The role of customer brand engagement in the use of Instagram as a “shop window” for fashion-industry social commerce. Journal of Fashion Marketing and Management, 26(3), 495–515. https://doi.org/10.1108/JFMM-12-2020-0275
Neuman, S. P. (2003). Maximum likelihood Bayesian averaging of uncertain model predictions. Stochastic Environmental Research and Risk Assessment, 17(2003), 291–305. https://doi.org/DOl 10.1007/800477-00)-0151-7
Paramarta, V., Jihad, M., Dharma, A., Hapsari, I. C., Sandhyaduhita, P. I., & Hidayanto, A. N. (2019). Impact of User Awareness, Trust, and Privacy Concerns on Sharing Personal Information on Social Media: Facebook, Twitter, and Instagram. 2018 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2018, 271–276. https://doi.org/10.1109/ICACSIS.2018.8618220
Park, J., & Stoel, L. (2005). Effect of brand familiarity, experience and information on online apparel purchase. International Journal of Retail and Distribution Management, 33(2), 148–160. https://doi.org/10.1108/09590550510581476
Parson, A. (2019). How Does Social Media Influence the Buying Behavior of Consumers? Azcentral.Com. https://yourbusiness.azcentral.com/social-media-influence-buying-behavior-consumers-17017.html
Partha, C. I. P. C., & Jatra, I. M. (2022). Consumer Trust, Shopping Experience on Repurchase Intention of Product Advertised by Local Digital News Account on Instagram. European Journal of Business and Management Research, 7(2), 107–111. https://doi.org/10.24018/ejbmr.2022.7.2.1243
Pasaribu, L. N., & Purba, K. (2020). The influence of trust on the online purchase decisions with buying interest on the social networking site Instagram: Case study of online shop users on Instagram. Research, Society and Development, 9(10), 1–20. https://doi.org/10.33448/rsd-v9i10.9119
PHAN, T. N., HO, T. V., & LE-HOANG, V. P. (2020). The Impact of Content Marketing on Customer Engagement on Instagram - A Case Study of Fashion Brands. International Journal of Management (IJM), 11(7), 859–868. https://doi.org/10.34218/IJM.11.7.2020.076
Priana, R. Y. S., & Roihah, S. R. (2021). The Effect of Electronic Word of Mouth Communication through Instagram on the Decision of Domestic Tourists Visiting Peucang Island. Journal Hotspot, 1(2), 30–36. http://journal.poltekpar-palembang.ac.id/index.php/jh/article/view/27
Puspita, G. ., & Hendrayati, H. (2020). Food Blogger Review on Instagram as an Alternative for Helping Consumer Purchase Decision. 117(Gcbme 2018), 16–20. https://doi.org/10.2991/aebmr.k.200131.005
Ramadhani, K. P., & Martini, E. (2021). The Role of Instagram Social Media Brand Page Experience on Consumer Engagement of Indihome Brand Loyalty Customer. Asian Journal of Research in Business and Management, 3(1), 51–61.
Redecker, C., Ala-Mutka, K., & Punie, Y. (2010). Learning 2.0: The impact of social media on learning in Europe. In European Commission. http://www.ict-21.ch/com-ict/IMG/pdf/learning-2.0-EU-17pages-JRC56958.pdf
Riel, A. A., Yacob, S., & Nifita, A. T. (2022). the effect of viral marketing and social media instagram on repurchase intention through consumer trust as an intervening variable. Journal of Business Studies and Management Review (JBSMR), 5(2), 191–202.
Rietveld, R., van Dolen, W., Mazloom, M., & Worring, M. (2020). What You Feel, Is What You Like Influence of Message Appeals on Customer Engagement on Instagram. Journal of Interactive Marketing, 49, 20–53. https://doi.org/10.1016/j.intmar.2019.06.003
Rizqia, C. D., & Hudrasyah., H. (2015). The Effect of Electronic Word-Of-Mouth on Customer Purchase Intention (Case Study: Bandung Culinary Instagram Account). International Journal of Humanities and Management Sciences, 3(3), 155–160.
Salma Irelli, R., & Chaerudin, R. (2020). Brand-Generated Content (BGC) and Consumer-Generated Advertising (CGA) on Instagram: The Influence of Perceptions on Purchase Intention. KnE Social Sciences, 2020, 882–902. https://doi.org/10.18502/kss.v4i6.6649
Santiago, J. K., & Iseg, U. D. L. (2020). Consumer Attitudes Towards Fashion Influencers on Instagram: Impact of Perceptions and Online Trust on Purchase Intention. Issues In Information Systems, 21(1), 105–117. https://doi.org/10.48009/1_iis_2020_105-117
Sari, D. M. F. P., & Yulianti, N. M. D. R. (2019). Celebrity endorsement, electronic word of mouth and trust brand on buying habits. International Journal of Social Sciences and Humanities, 3(1), 82–90. https://doi.org/10.29332/ijssh.v3n1.261
Sashittal, H. C., & Jassawalla, A. R. (2020). The personal influence of Instagram bloggers on consumer–brand interactions: brands as tribal artifacts. Journal of Brand Management, 27(6), 679–690. https://doi.org/10.1057/s41262-020-00203-9
Serrano, M., Carlos, J., Orestis, P., & Hegelich, S. (2020). Dancing to the Partisan Beat: A First Analysis of Political Communication on TikTok. WebSci 2020 - Proceedings of the 12th ACM Conference on Web Science, 157–166. https://doi.org/10.1145/3394231.3397916
Sharabati, A.-A. A., Al-Haddad, S., Al-Khasawneh, M., Nababteh, N., Mohammad, M., & Ghoush, Q. A. (2022). The Impact of TikTok User Satisfaction on Continuous Intention to Use the Application. Journal of Open Innovation: Technology, Market, and Complexity, 8(125), 1–20. https://doi.org/10.3390/joitmc8030125
Sharabati, A. A. A. (2021). Green Supply Chain Management and Competitive Advantage of Jordanian Pharmaceutical Industry. Sustainability, 13(23), 1–17. https://doi.org/10.3390/su132313315
Sjöqvist, S. (2015). Customer engagement behavior on social media brand communities. Linnaeus University, Sweden.
Smith, D. A. (2014). Faculty leadership behaviors and the adoption of social media (Vol. 3646795) [Dallas Baptist University]. http://proxyau.wrlc.org/login?url=http://search.proquest.com/docview/1628964092?accountid=8285%5Cnhttp://vg5ly4ql7e.search.serialssolutions.com/?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&rfr_id=info:sid/ProQuest+Dissertations+&+Theses+Full+Text&rft_v
Sokolova, K., & Kefi, H. (2019). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53, 1–16. https://doi.org/10.1016/j.jretconser.2019.01.011
Solorzano, R. (2011). Online Shopping Worldwide E-commerce Statistics [Infographic]. 2011.
Sultoni, M. M., Irwansyah, Haninda, A. R., & Aprilia, M. P. (2019). Digital Content by Online Media and Its Effects on Brand Trust, Brand Credibility, Brand Commitment, and Brand Advocacy (Case on Instagram Account Tirto.id). 2019 IEEE 4th International Conference on Computer and Communication Systems, ICCCS 2019, 612–617. https://doi.org/10.1109/CCOMS.2019.8821740
Symonds, P. M. (1924). On the Loss of Reliability in Ratings Due to Coarseness of the Scale. Journal of Experimental Psychology, 7(6), 456–461. https://doi.org/10.1037/h0074469
Syuhada, M. A., & Premananto, G. C. (2020). Consumer benefits received in the Instagram account on brand trust and commitment. Opción, Año 36, Regular, 91(2020), 370–389.
Teng, S. Y., Yeh, M. Y., & Chuang, K. T. (2015). Toward understanding the mobile social properties: An analysis on Instagram photo-sharing network. Proceedings of the 2015 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2015, 266–269. https://doi.org/10.1145/2808797.2809416
Tomiuc, A., & Stan, O. (2015). Postmodern Openings THE FASHION BLOGOSPHERE IN ROMANIA. FASHIONSCAPE AND FASHION BLOGGERS. Postmodern Openings, 6(1), 161–174. http://postmodernopenings.com
Triatmanto, P., Adi, R. R. N., Pratama, R. H., & Chandra, R. (2018). Effect of Electronic Word of Mouth (E-WOM) and Instagram Account on Purchase Intention. International Journal of Innovative Science and Research Technology, 3(12), 6181–6190.
Triputranti, C. S., Pramudiarja, U., Prabawati, D. H., Artika, D., & Prawiwa, D. (2021). Strategies of the BKKBN for Socializing Family Planning Program for Generation Z in Indonesia through Instagram. International Journal of Social Science Research, 3(4), 257–268.
Turban, E., King, D., Lee, J. K., Liang, T.-P., & Turban, D. C. (2015). Electronic Commerce: A Managerial and Social Networks Perspective. (Eighth Edi). Springer Texts in Business and Economics. http://www.springer.com/series/10099
Waas, A. C., Tulung, J. E., & Tielung, M. V. J. (2022). analysis of customer trust on repurchase intention in an online shop on instagram (study case: minishoppaholics.id). Jurnal EMBA, 10(1), 289–297.
Wirani, Y., Diniputri, L., & Romadhon, M. S. (2020). Investigating the Influence of Information Quality, Information Seeking, and Familiarity with Purchase Intentions: A Perspective of Instagram Users in Indonesia. 2020 8th International Conference on Information and Communication Technology, ICoICT 2020. https://doi.org/10.1109/ICoICT49345.2020.9166163
Wu, C. H., Kao, S. C., & Lin, H. H. (2013). Acceptance of enterprise blog for service industry. Internet Research, 23(3), 260–297. https://doi.org/10.1108/10662241311331736
Yoon, A., Lee, E., & Lee, H. H. (2018). Consumer Perceptions of Images in Fashion Instagram by Information Providers (Brand vs Consumers): Focusing on Credibility, Usefulness, Enjoyment. Journal of the Korean Society of Clothing and Textiles, 42(3), 379–396. https://doi.org/10.5850/JKSCT.2018.42.3.379
Zanariah, A., & Corresponding, B. (2020). The Influence of Customer Engagement on Emotion, Purchase Intention, and Positive User-generated Content (UGC) Spread on Instagram. Journal of Entrepreneurship and Business, 8(1), 120–130. https://doi.org/10.17687/jeb.0801.010
Ziegel, E. R. (1998). Survey Measurement and Process Quality. Technometrics, 40(1), 83–84. https://doi.org/10.2307/1271416
Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2010). Business research methods: Sampling design and sampling procedures. In Mason, OH: Library of Congress.
Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2013). Business Research Methods, South-Western, Cengage Learning. In South-Western, Cengage Learning USA.
Zulfadli, RahmanLubis, A., & Lubis, P. H. (2020). The Effect of E-Service Quality and Customer Relationship Management on Customer Loyalty With Customer Satisfaction and Trust Asmediation Variables for Instagram Users in Banda Aceh. International Journal of Business Management and Economic Review, 3(01), 318–327.