How to cite this paper
Al-adaileh, R., Alsmairat, M., Momani, A & Svoboda, P. (2022). Predicting the use of social media business models: The mediating role of organizational e-readiness.International Journal of Data and Network Science, 6(4), 1447-1458.
Refrences
Abrahams, A.S., Jiao, J., Wang, G.A., & Fan, W. (2012) Vehicle Defect Discovery from Social Media. Decision Support Systems, 54(1), 87-97.
Abu Bakar, A. R., Ahmad, S. Z., & Ahmad, N. (2019). SME social media use: A study of predictive factors in the United Arab Emirates. Global Business and Organizational Excellence, 38(5), 53-68.
Agnihotri, R. (2021). From sales force automation to digital transformation: how social media, social CRM, and artificial intelligence technologies are influencing the sales process. In A Research Agenda for Sales. Edward Elgar Publishing.
Ainin, S., Parveen, F., Moghavvemi, S., Jaafar, N., & Shuib, N. (2015). Factors influencing the use of social media by SMEs and its performance outcomes. Industrial Management & Data Systems, 115(3), 570 - 588
Ajmera, J., Ahn, H. I., Nagarajan, M., Verma, A., Contractor, D., Dill, S., & Denesuk, M. (2013, May). A CRM system for social media: challenges and experiences. In Proceedings of the 22nd international conference on World Wide Web (pp. 49-58) (on line), available: http://dl.acm.org/citation.cfm?id=2488394.
Al Riyami, F., & Ashrafi, R. (2016). Factors Impacting Social Media Adoption in Public Sector Organizations: Case of Oman. International Journal of Computing & Information Sciences, 12(2), 167-177.
Al-adaileh, R. (2009). An Evaluation of Information Systems Success: A User Perspective - the Case of Jordan Telecom Group. European Journal of Scientific Research, 37(2), 226-239.
Ali, H. (2011). Exchanging value within individuals’ networks: social support implications for health marketers. Journal of marketing Management, 27(3-4), 316-335.
Al-Kandari, A. A., Gaither, T. K., Alfahad, M. M., Dashti, A. A., & Alsaber, A. R. (2019). An Arab perspective on social media: How banks in Kuwait use instagram for public relations. Public Relations Review, 45(3), 101774.
Alkenani, A. A. N. (2019, March). Factors influencing social e-commerce success in saudi arabia-a review. In 2019 6th In-ternational Conference on Computing for Sustainable Global Development (INDIACom) (pp. 1331-1335). IEEE.
Almazrouei, F. A., Alshurideh, M., Kurdi, B. A., & Salloum, S. A. (2020, October). Social media impact on business: a systematic review. In International conference on advanced intelligent systems and informatics (pp. 697-707). Spring-er, Cham.
AlSharji, A., Ahmad, S. Z., & Bakar, A. R. A. (2018). Understanding social media adoption in SMEs: Empirical evidence from the United Arab Emirates. Journal of Entrepreneurship in Emerging Economies, 10(2), 302-328.
Arunbabu, A., Nataraju, M. S., & Gokulraj, M. P. (2009). e-Readiness of Information Communication Technology (ICT) beneficiaries in Kerala. Mysore Journal of Agricultural Sciences, 43(1), 138-142.
Awang, Z. (2012). Analyzing The SEM Structural Model. In A Handbook on SEM (4th ed.). UiTM Kelantan.
Ayalew, E., Lessa, L., & Yigzaw, M. (2010, August). E-commerce readiness in Ethiopia: A macro-level assessment. In SIGeBIZ track of the Americas Conference on Information Systems (pp. 76-86). Springer, Berlin, Heidelberg.
Bezerra Barquet, A., de Oliveira, M., Román Amigo, C., Cunha, V., & Rozenfeld, H. (2013). Employing the business model concept to support the adoption of product–service systems (PSS). Industrial Marketing Management, 693-704.
Blank, G., & Reisdorf, B. C. (2012). The Participatory Web. Information, Communication & Society, 15(5), 537–554.
Bui, T. X., Sankaran, S., & Sebastian, I. M. (2003). A Framework for Measuring National E-readiness. International Jour-nal of Electronic Business, 1(1), 3 - 22.
Cartwright, S., Liu, H., & Raddats, C. (2021). Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review. Industrial Marketing Management, 97, 35-58.
Casadesus-Masanell, R., & Heilbron, J. (2015). The business model: Nature and benefits. Emerald Group Publishing Lim-ited.
Chen, Z. F., Ji, Y. G., & Men, L. R. (2021). Effective social media communication for startups in China: Antecedents and outcomes of organization–public dialogic communication. New Media & Society, 14614448211051984.
Chung, A. Q., Andreev, P., Benyoucef, M., Duane, A., & O’Reilly, P. (2018). Where the shoe pinches: Realizing dominant problems as an organizational social media business profile evolves. International Journal of Information Manage-ment, 41, 33-49.
Davis, F.D. (1993). User Acceptance of Information Technology: System Characteristics, User Perception and Behavioral Impacts. International Journal of Man-Machine Studies, 38, 475487.
Dwivedi, Y. K., Ismagilova, E., Rana, N. P., & Raman, R. (2021). Social media adoption, usage and impact in business-to-business (B2B) context: A state-of-the-art literature review. Information Systems Frontiers, 1-23.
Fathelrahman, E., & Basarir, A. (2018). Use of social media to enhance consumers’ options for food quality in the United Arab Emirates (UAE). Urban Science, 2(3), 70.
Fathian, M., Akhavan, P., & Hoorali, M. (2008). E-readiness assessment of non-profit ICT SMEs in a developing country: The case of Iran. Technovation, 28(9), 578-590.
Gavino, M. C., Williams, D. E., Jacobson, D., & Smith, I. (2019). Latino entrepreneurs and social media adoption: Person-al and business social network platforms. Management Research Review, 42(4), 469-494.
Ghanem, S. K. R., & Hamid, N. A. B. A. (2020). The effect of Facebook, WhatsApp, Twitter and email on SMEs perfor-mance: empirical evidence from United Arab Emirates. Journal of Internet Social Networking and Virtual Communi-ties, 2020, 1-17.
Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLS-SEM in information systems research. Industrial Management & Data Systems, 117(3), 442-458.
Hajli, M. (2013). A research framework for social commerce adoption. Information Management & Computer Security, 21(3), 144–154. https://doi.org/10.1108/IMCS-04-2012-0024
Hoffmann, C., Lutz, C., Meckel, M. (2014). Social Media Readiness in Public Administration - Developing a Research Framework. (http://dx.doi.org/10.2139/ssrn.2408737).
Iankova, S., Davies, I., Archer-Brown, C., Marder, B., & Yau, A. (2019). A comparison of social media marketing between B2B, B2C and mixed business models. Industrial Marketing Management, 81, 169-179.
Irbo, M. M., & Mohammed, A. A. (2020). Social media, business capabilities and performance: A review of litera-ture. African Journal of Business Management, 14(9), 271-277.
Jacobs, A., & Nakata, K. (2012). Organisational semiotics methods to assess organisational readiness for internal use of social media, AMCIS 2012 Proceedings.Paper 24.http://aisel.aisnet.org/amcis2012/proceedings/EndUserIS/24 (10).
JEDCO: Available at https://www.jedco.gov.jo/Default/Ar, Visited on 24/February 2022.
Ketonen-Oksi, S., Jussila, J. J., & Kärkkäinen, H. (2016). Social media -based value creation and business models. Indus-trial Management and Data Systems, 116(8), 1820-1838. https://doi.org/10.1108/IMDS-05-20150199.
Kline, R. B. (2011). Convergence of structural equation modeling and multilevel modeling.
Lin, J., Luo, Z., Benitez, J., Luo, X. R., & Popovič, A. (2021). Why do organizations leverage social media to create busi-ness value? An external factor-centric empirical investigation. Decision Support Systems, 151, 113628.
Masouleh, Z. D., Allahyari, M. S., & Atani, R. E. (2014). Operational indicators for measuring organizational e-readiness based on fuzzy logic: A challenge in the Agricultural Organization of Guilan Province, Iran. Information Processing in Agriculture, 1(2), 115-123.
Mouzakitis, S., & Askounis, D. (2010). A knowledge-based framework for measuring organizational readiness for the adoption of B2B integration systems. Information Systems Management, 27(3), 253-266.
Osterwalder, A., Pigneur, Y., Smith, A., & Etiemble, F. (2020). The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models (Vol. 4). John Wiley & Sons.
Panda, R., Mehta, B., & Karani, A. (2017). Business models on Social Media. International Journal of Marketing & Fi-nancial Management, 5(2), 34-42 , DOI URL: http://doi.org/10.5281/zenodo.495250.
Parveen, F. (2012). Impact of social media usage on organisations. in Proceedings of the Pacific Asia Conference on In-formation Systems, Paper 192. http://aisel.aisnet.org/pacis2012/192 [Accessed 23 February 2022].
Pourkhani, A., Abdipour, K., Baher, B., & Moslehpour, M. (2019). The impact of social media in business growth and per-formance: A scientometrics analysis. International Journal of Data and Network Science, 3(3), 223-244.
Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate behavioral research, 42(1), 185-227.
Ramachandran, A. T., Ahmad, N., Miskon, S., Iahad, N. A., & Ali, N. M. (2019, September). Factors influencing the adop-tion of social media in service sector small and medium enterprises (SMEs). In International Conference of Reliable Information and Communication Technology (pp. 917-925). Springer, Cham.
Sangi, N., Shuguang, L., & Sangi, A. R. (2018, January). Robustness of factors influencing social media usage/adoption amongst SMEs in developing countries: A case of Pakistan. In Proceedings of the 9th International Conference on E-Education, E-Business, E-Management and E-Learning (pp. 103-109).
Saniuk, S., & Grabowska, S. (2021). Challenges of business model concept of small-and medium-sized enterprise coopera-tion. New York, NY, USA: Routledge.
Sengar, A. S. (2021). The impact of social media on business growth and performance in India. Asian Journal of Research in Business Economics and Management, 11(12), 27-31.
Shafer, S. M., Smith, H. J., & Linder, J. C. (2005). The power of business models. Business horizons, 48(3), 199-207.
Siricharoen, W. V. (2012). Social media, how does it work for business?. International Journal of Innovation, Manage-ment and Technology, 3(4), 476.
Sohail, M. S., Hasan, M., & Sohail, A. F. (2020). The impact of social media marketing on brand trust and brand loyalty: An Arab perspective. International Journal of Online Marketing (IJOM), 10(1), 15-31.
Stalder, O. (2018). An Exploration of the Business Model Concept’s Meaning and Usage in Switzerland: Towards an Ap-plication Framework (Doctoral dissertation, University of Gloucestershire).
Statista: https://www.statista.com/ and TNW: https://thenextweb.com/tech/2019/06/11/most-popular-social-media-networks-year-animated/
Strauss, J., & Frost, R. (2011). E-Marketing. 6th ed., Prentice Hall.
Syaifullah, J., Syaifudin, M., Sukendar, M. U., & Junaedi, J. (2021). Social media marketing and business performance of MSMEs during the COVID-19 pandemic. The Journal of Asian Finance, Economics, and Business, 8(2), 523-531.
Teece, D. J. (2010). Business models, business strategy and innovation. Long range planning, 43(2), 172-194.
Tornatzky, L. G., Fleischer, M., & Chakrabarti, A. K. (1990). Processes of technological innovation. Lexington books.
Trawnih, A., Yaseen, H., Al-Adwan, A. S., Alsoud, R., & Jaber, O. A. (2021). Factors influencing social media adoption among smes during Covid-19 crisis. Journal of Management Information and Decision Sciences, 24(6), 1-18.
Upadhyay, N. (2019) Social Media Business Model", Transforming Social Media Business Models Through Blockchain, Emerald Publishing Limited, Bingley, pp. 1-13. https://doi.org/10.1108/978-1-83867-299-720191002.
Wirtz, B. W. (2019). The Business Model Concept. In Digital Business Models (pp. 17-50). Springer, Cham.
Zhao, X., Lynch Jr, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analy-sis. Journal of consumer research, 37(2), 197-206.
Abu Bakar, A. R., Ahmad, S. Z., & Ahmad, N. (2019). SME social media use: A study of predictive factors in the United Arab Emirates. Global Business and Organizational Excellence, 38(5), 53-68.
Agnihotri, R. (2021). From sales force automation to digital transformation: how social media, social CRM, and artificial intelligence technologies are influencing the sales process. In A Research Agenda for Sales. Edward Elgar Publishing.
Ainin, S., Parveen, F., Moghavvemi, S., Jaafar, N., & Shuib, N. (2015). Factors influencing the use of social media by SMEs and its performance outcomes. Industrial Management & Data Systems, 115(3), 570 - 588
Ajmera, J., Ahn, H. I., Nagarajan, M., Verma, A., Contractor, D., Dill, S., & Denesuk, M. (2013, May). A CRM system for social media: challenges and experiences. In Proceedings of the 22nd international conference on World Wide Web (pp. 49-58) (on line), available: http://dl.acm.org/citation.cfm?id=2488394.
Al Riyami, F., & Ashrafi, R. (2016). Factors Impacting Social Media Adoption in Public Sector Organizations: Case of Oman. International Journal of Computing & Information Sciences, 12(2), 167-177.
Al-adaileh, R. (2009). An Evaluation of Information Systems Success: A User Perspective - the Case of Jordan Telecom Group. European Journal of Scientific Research, 37(2), 226-239.
Ali, H. (2011). Exchanging value within individuals’ networks: social support implications for health marketers. Journal of marketing Management, 27(3-4), 316-335.
Al-Kandari, A. A., Gaither, T. K., Alfahad, M. M., Dashti, A. A., & Alsaber, A. R. (2019). An Arab perspective on social media: How banks in Kuwait use instagram for public relations. Public Relations Review, 45(3), 101774.
Alkenani, A. A. N. (2019, March). Factors influencing social e-commerce success in saudi arabia-a review. In 2019 6th In-ternational Conference on Computing for Sustainable Global Development (INDIACom) (pp. 1331-1335). IEEE.
Almazrouei, F. A., Alshurideh, M., Kurdi, B. A., & Salloum, S. A. (2020, October). Social media impact on business: a systematic review. In International conference on advanced intelligent systems and informatics (pp. 697-707). Spring-er, Cham.
AlSharji, A., Ahmad, S. Z., & Bakar, A. R. A. (2018). Understanding social media adoption in SMEs: Empirical evidence from the United Arab Emirates. Journal of Entrepreneurship in Emerging Economies, 10(2), 302-328.
Arunbabu, A., Nataraju, M. S., & Gokulraj, M. P. (2009). e-Readiness of Information Communication Technology (ICT) beneficiaries in Kerala. Mysore Journal of Agricultural Sciences, 43(1), 138-142.
Awang, Z. (2012). Analyzing The SEM Structural Model. In A Handbook on SEM (4th ed.). UiTM Kelantan.
Ayalew, E., Lessa, L., & Yigzaw, M. (2010, August). E-commerce readiness in Ethiopia: A macro-level assessment. In SIGeBIZ track of the Americas Conference on Information Systems (pp. 76-86). Springer, Berlin, Heidelberg.
Bezerra Barquet, A., de Oliveira, M., Román Amigo, C., Cunha, V., & Rozenfeld, H. (2013). Employing the business model concept to support the adoption of product–service systems (PSS). Industrial Marketing Management, 693-704.
Blank, G., & Reisdorf, B. C. (2012). The Participatory Web. Information, Communication & Society, 15(5), 537–554.
Bui, T. X., Sankaran, S., & Sebastian, I. M. (2003). A Framework for Measuring National E-readiness. International Jour-nal of Electronic Business, 1(1), 3 - 22.
Cartwright, S., Liu, H., & Raddats, C. (2021). Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review. Industrial Marketing Management, 97, 35-58.
Casadesus-Masanell, R., & Heilbron, J. (2015). The business model: Nature and benefits. Emerald Group Publishing Lim-ited.
Chen, Z. F., Ji, Y. G., & Men, L. R. (2021). Effective social media communication for startups in China: Antecedents and outcomes of organization–public dialogic communication. New Media & Society, 14614448211051984.
Chung, A. Q., Andreev, P., Benyoucef, M., Duane, A., & O’Reilly, P. (2018). Where the shoe pinches: Realizing dominant problems as an organizational social media business profile evolves. International Journal of Information Manage-ment, 41, 33-49.
Davis, F.D. (1993). User Acceptance of Information Technology: System Characteristics, User Perception and Behavioral Impacts. International Journal of Man-Machine Studies, 38, 475487.
Dwivedi, Y. K., Ismagilova, E., Rana, N. P., & Raman, R. (2021). Social media adoption, usage and impact in business-to-business (B2B) context: A state-of-the-art literature review. Information Systems Frontiers, 1-23.
Fathelrahman, E., & Basarir, A. (2018). Use of social media to enhance consumers’ options for food quality in the United Arab Emirates (UAE). Urban Science, 2(3), 70.
Fathian, M., Akhavan, P., & Hoorali, M. (2008). E-readiness assessment of non-profit ICT SMEs in a developing country: The case of Iran. Technovation, 28(9), 578-590.
Gavino, M. C., Williams, D. E., Jacobson, D., & Smith, I. (2019). Latino entrepreneurs and social media adoption: Person-al and business social network platforms. Management Research Review, 42(4), 469-494.
Ghanem, S. K. R., & Hamid, N. A. B. A. (2020). The effect of Facebook, WhatsApp, Twitter and email on SMEs perfor-mance: empirical evidence from United Arab Emirates. Journal of Internet Social Networking and Virtual Communi-ties, 2020, 1-17.
Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLS-SEM in information systems research. Industrial Management & Data Systems, 117(3), 442-458.
Hajli, M. (2013). A research framework for social commerce adoption. Information Management & Computer Security, 21(3), 144–154. https://doi.org/10.1108/IMCS-04-2012-0024
Hoffmann, C., Lutz, C., Meckel, M. (2014). Social Media Readiness in Public Administration - Developing a Research Framework. (http://dx.doi.org/10.2139/ssrn.2408737).
Iankova, S., Davies, I., Archer-Brown, C., Marder, B., & Yau, A. (2019). A comparison of social media marketing between B2B, B2C and mixed business models. Industrial Marketing Management, 81, 169-179.
Irbo, M. M., & Mohammed, A. A. (2020). Social media, business capabilities and performance: A review of litera-ture. African Journal of Business Management, 14(9), 271-277.
Jacobs, A., & Nakata, K. (2012). Organisational semiotics methods to assess organisational readiness for internal use of social media, AMCIS 2012 Proceedings.Paper 24.http://aisel.aisnet.org/amcis2012/proceedings/EndUserIS/24 (10).
JEDCO: Available at https://www.jedco.gov.jo/Default/Ar, Visited on 24/February 2022.
Ketonen-Oksi, S., Jussila, J. J., & Kärkkäinen, H. (2016). Social media -based value creation and business models. Indus-trial Management and Data Systems, 116(8), 1820-1838. https://doi.org/10.1108/IMDS-05-20150199.
Kline, R. B. (2011). Convergence of structural equation modeling and multilevel modeling.
Lin, J., Luo, Z., Benitez, J., Luo, X. R., & Popovič, A. (2021). Why do organizations leverage social media to create busi-ness value? An external factor-centric empirical investigation. Decision Support Systems, 151, 113628.
Masouleh, Z. D., Allahyari, M. S., & Atani, R. E. (2014). Operational indicators for measuring organizational e-readiness based on fuzzy logic: A challenge in the Agricultural Organization of Guilan Province, Iran. Information Processing in Agriculture, 1(2), 115-123.
Mouzakitis, S., & Askounis, D. (2010). A knowledge-based framework for measuring organizational readiness for the adoption of B2B integration systems. Information Systems Management, 27(3), 253-266.
Osterwalder, A., Pigneur, Y., Smith, A., & Etiemble, F. (2020). The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models (Vol. 4). John Wiley & Sons.
Panda, R., Mehta, B., & Karani, A. (2017). Business models on Social Media. International Journal of Marketing & Fi-nancial Management, 5(2), 34-42 , DOI URL: http://doi.org/10.5281/zenodo.495250.
Parveen, F. (2012). Impact of social media usage on organisations. in Proceedings of the Pacific Asia Conference on In-formation Systems, Paper 192. http://aisel.aisnet.org/pacis2012/192 [Accessed 23 February 2022].
Pourkhani, A., Abdipour, K., Baher, B., & Moslehpour, M. (2019). The impact of social media in business growth and per-formance: A scientometrics analysis. International Journal of Data and Network Science, 3(3), 223-244.
Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate behavioral research, 42(1), 185-227.
Ramachandran, A. T., Ahmad, N., Miskon, S., Iahad, N. A., & Ali, N. M. (2019, September). Factors influencing the adop-tion of social media in service sector small and medium enterprises (SMEs). In International Conference of Reliable Information and Communication Technology (pp. 917-925). Springer, Cham.
Sangi, N., Shuguang, L., & Sangi, A. R. (2018, January). Robustness of factors influencing social media usage/adoption amongst SMEs in developing countries: A case of Pakistan. In Proceedings of the 9th International Conference on E-Education, E-Business, E-Management and E-Learning (pp. 103-109).
Saniuk, S., & Grabowska, S. (2021). Challenges of business model concept of small-and medium-sized enterprise coopera-tion. New York, NY, USA: Routledge.
Sengar, A. S. (2021). The impact of social media on business growth and performance in India. Asian Journal of Research in Business Economics and Management, 11(12), 27-31.
Shafer, S. M., Smith, H. J., & Linder, J. C. (2005). The power of business models. Business horizons, 48(3), 199-207.
Siricharoen, W. V. (2012). Social media, how does it work for business?. International Journal of Innovation, Manage-ment and Technology, 3(4), 476.
Sohail, M. S., Hasan, M., & Sohail, A. F. (2020). The impact of social media marketing on brand trust and brand loyalty: An Arab perspective. International Journal of Online Marketing (IJOM), 10(1), 15-31.
Stalder, O. (2018). An Exploration of the Business Model Concept’s Meaning and Usage in Switzerland: Towards an Ap-plication Framework (Doctoral dissertation, University of Gloucestershire).
Statista: https://www.statista.com/ and TNW: https://thenextweb.com/tech/2019/06/11/most-popular-social-media-networks-year-animated/
Strauss, J., & Frost, R. (2011). E-Marketing. 6th ed., Prentice Hall.
Syaifullah, J., Syaifudin, M., Sukendar, M. U., & Junaedi, J. (2021). Social media marketing and business performance of MSMEs during the COVID-19 pandemic. The Journal of Asian Finance, Economics, and Business, 8(2), 523-531.
Teece, D. J. (2010). Business models, business strategy and innovation. Long range planning, 43(2), 172-194.
Tornatzky, L. G., Fleischer, M., & Chakrabarti, A. K. (1990). Processes of technological innovation. Lexington books.
Trawnih, A., Yaseen, H., Al-Adwan, A. S., Alsoud, R., & Jaber, O. A. (2021). Factors influencing social media adoption among smes during Covid-19 crisis. Journal of Management Information and Decision Sciences, 24(6), 1-18.
Upadhyay, N. (2019) Social Media Business Model", Transforming Social Media Business Models Through Blockchain, Emerald Publishing Limited, Bingley, pp. 1-13. https://doi.org/10.1108/978-1-83867-299-720191002.
Wirtz, B. W. (2019). The Business Model Concept. In Digital Business Models (pp. 17-50). Springer, Cham.
Zhao, X., Lynch Jr, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analy-sis. Journal of consumer research, 37(2), 197-206.