How to cite this paper
Aityassine, F. (2022). The effects of operational, relational, and transformational e-HRM practices on HR service effectiveness: The mediating role of user training.International Journal of Data and Network Science, 6(4), 1107-1114.
Refrences
Aityassine, F., Aldiabat, B., Al-rjoub, S., Aldaihani, F., Al-Shorman, H., & Al-Hawary, S. (2021). The mediating effect of just in time on the relationship between green supply chain management practices and performance in the manufactur-ing companies. Uncertain Supply Chain Management, 9(4), 1081-1090.
Al-Abbadi, L. H. M. (2018). The impact of high performance human resources practices on in-role and innovative job per-formance: The mediation role of affective commitment. Global Journal of Management and Business Research, 18(4), 52-65.
Al-Abbadi, L.H., Alshawabkeh, R.O., Al-Quran, A.Z., Eldahamsheh, M.M., Almomani, H.M., Bani-Khaled, A.K., & Al-Hawary, S.I.S (2021). Do high performance work systems enhance employee engagement? An empirical study at mo-bile telecommunication companies in Jordan. International Journal of Entrepreneurship, 25(S5), 1-14.
Al-Alwan, M., Al-Nawafah, S., Al-Shorman, H., Khrisat, F., Alathamneh, F., & Al-Hawary, S. (2022a). The effect of big data on decision quality: Evidence from telecommunication industry. International Journal of Data and Network Sci-ence, 6(3), 693-702.
Al-Alwan, M., Bader, D., Al-Qatawneh, M., Alneimat, S., & Al-Hawary, S. (2022b). E-HRM and employee flexibility in Islamic banks in Jordan. International Journal of Data and Network Science, 6(3), 703-710.
Alhalalmeh, M., Alkhawaldah, R. A., Mohammad, A., Al-Quran, A., Hijjawi, G., & Al-Hawary, S. (2022). The effect of selected marketing activities and promotions on the consumers buying behavior. Business: Theory and Practice, 23(1), 79-87.
AlHamad, A., Alshurideh, M., Alomari, K., Kurdi, B., Alzoubi, H., Hamouche, S., & Al-Hawary, S. (2022). The effect of electronic human resources management on organizational health of telecommunications companies in Jordan. Inter-national Journal of Data and Network Science, 6(2), 429-438.
Al-Hawary, S. I., & Abu-Laimon, A. A. (2013). The Impact of TQM Practices on Service Quality in Cellular Communica-tion Companies in Jordan. International Journal of Productivity and Quality Management, 11(4), 446–474.
Al-Hawary, S. I., & Al-Namlan, A. (2018). Impact of Electronic Human Resources Management on the Organizational Learning at the Private Hospitals in the State of Qatar. Global Journal of Management and Business Research: A Ad-ministration and Management, 18(7), 1–11.
Al-Hawary, S. I., & Shdefat, F. (2016). Impact of Human Resources Management Practices on Employees’ Satisfaction A Field Study on the Rajhi Cement Factory. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(4), 274–286.
Al-Hawary, S. I. S., Mohammad, A. S., Al-Syasneh, M. S., Qandah, M. S. F., & Alhajri, T. M. S. (2020). Organisational learning capabilities of the commercial banks in Jordan: do electronic human resources management practices matter?. International Journal of Learning and Intellectual Capital, 17(3), 242-266.
Al-khawaldah, R., Al-zoubi, W., Alshaer, S., Almarshad, M., ALShalabi, F., Altahrawi, M., & Al-hawary, S. (2022). Green supply chain management and competitive advantage: The mediating role of organizational ambidexterity. Uncertain Supply Chain Management, 10(3), 961-972.
Alkhodary, D. (2021). The impact of e-HRM on corporates sustainability: A study on the SMES in Jordan. International Journal of Entrepreneurship, 25(6), 1-15.
Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2017). Impact of Talent Management on Achieving Organizational Ex-cellence in Arab Potash Company in Jordan. Global Journal of Management and Business Research: A Administration and Management, 17(7), 15–25.
Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2018). Talent Management strategies as a critical success factor for ef-fectiveness of Human Resources Information Systems in commercial banks working in Jordan. Global Journal of Management and Business Research: A Administration and Management, 18(1), 30–43.
Al-Nawafah, S., Al-Shorman, H., Aityassine, F., Khrisat, F., Hunitie, M., Mohammad, A., & Al-Hawary, S. (2022). The ef-fect of supply chain management through social media on competitiveness of the private hospitals in Jordan. Uncer-tain Supply Chain Management, 10(3), 737-746.
Alolayyan, M. N., Al-Hawary, S. I. S., Mohammad, A. A. S. and Al-Nady, B. A. H. A. (2018). Banking service quality provided by commercial banks and customer satisfaction. A structural equation modelling approaches. International Journal of Productivity and Quality Management, 24(4), 543-565.
Alshawabkeh, R., AL-Awamleh, H., Alkhawaldeh, M., Kanaan, R., Al-Hawary, S., Mohammad, A., & Alkhawalda, R. (2022). The mediating role of supply chain management on the relationship between big data and supply chain perfor-mance using SCOR model. Uncertain Supply Chain Management, 10(3), 729-736.
Al-Shormana, H., Alshawabkeh, R., Aldaihani, F., Aityassine, F., Mohammad, A., & Al-Hawary, S. (2021). Drivers of E-training Intention to Use in the private universities in Jordan. International Journal of Data and Network Science, 5(4), 831–836.
Altaf, M., Ur Rehman, A., Sandhu, M. A. and Shahidan, A. N. (2019). Electronic-HRM and firm performance: mediating role of information communication technology (ICT). Pakistan Journal of Social Sciences (PJSS), 39(4), 1659-1672.
AlTaweel, I. R., & Al-Hawary, S. I. (2021). The Mediating Role of Innovation Capability on the Relationship between Strategic Agility and Organizational Performance. Sustainability, 13(14), 7564.
Bondarouk, T., Parry, E. and Furtmueller, E. (2017). Electronic HRM: Four decades of research on adoption and conse-quences. The International Journal of Human Resource Management, 28(1), 98-131.
Eldahamsheh, M.M., Almomani, H.M., Bani-Khaled, A.K.,Al-Quran, A.Z., Al-Hawary, S.I.S& Mohammad, A.A (2021). Factors Affecting Digital Marketing Success in Jordan. International Journal of Entrepreneurship, 25(S5), 1-12.
Galanaki, E., Lazazzara, A., & Parry, E. (2019). A cross-national analysis of e-HRM configurations: integrating the in-formation technology and HRM perspectives. In A. Lazazzara, R. Nacamulli, C. Rossignoli and S. Za (Eds.). Organiz-ing for Digital Innovation. Lecture Notes in Information Systems and Organisation. Switzerland, Springer, Cham.
Guritno, S., & Siringoringo, H. (2013). Perceived usefulness, ease of use, and attitude towards online shopping usefulness towards online airlines ticket purchase. Procedia-Social and Behavioral Sciences, 81, 212-216.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation mod-elling (PLS-SEM). New York and London: Sage Publications.
Iqbal, N., Ahmad, M., Raziq, M. M., & Borini, F. M. (2019). Linking e-hrm practices and organizational outcomes: empir-ical analysis of line manager’s perception. Revista Brasileira de Gestão de Negócios, 21, 48-69.
Kim, J. H. (2019). Multicollinearity and misleading statistical results. Korean journal of anesthesiology, 72(6), 558.
Kim, S., Connerton, T. P., & Park, C. (2022). Transforming the automotive retail: Drivers for customers' Omni channel BOPS (Buy Online & Pick up in Store) behavior. Journal of Business Research, 139, 411-425.
Maier, C., Laumer, S., Eckhardt, A., & Weitzel, T. (2013). Analyzing the impact of HRIS implementations on HR person-nel’s job satisfaction and turnover intention. The Journal of Strategic Information Systems, 22(3), 193-207.
Marler, J. H., & Parry, E. (2016). Human resource management, strategic involvement and e-HRM technology. The Inter-national Journal of Human Resource Management, 27(19), 2233-2253.
Metabis, A., & Al-Hawary, S. I. (2013). The Impact of Internal Marketing Practices on Services Quality of Commercial Banks in Jordan. International Journal of Services and Operations Management, 15(3), 313–337.
Midi, H., Sarkar, S. K., & Rana, S. (2010). Collinearity diagnostics of binary logistic regression model. Journal of Inter-disciplinary Mathematics, 13(3), 253-267.
Mohammad, A. A., Alshura, M.S., Al-Hawary, S. I. S., Al-Syasneh, M. S., & Alhajri, T. M. (2020). The influence of In-ternal Marketing Practices on the employees’ intention to leave: A study of the private hospitals in Jordan. Interna-tional Journal of Advanced Science and Technology, 29(5), 1174–1189.
Parry, E. (2011). An examination of e-HRM as a means to increase the value of the HR function. The International Jour-nal of Human Resource Management, 22(05), 1146-1162.
Rahman, M. S., & Hosain, M. S. (2021). E-HRM Practices for Organizational Sustainability: Evidence from Selected Tex-tile Firms in Bangladesh. Asian Journal of Economics, Business and Accounting, 21(1), 1-16.
Ruël, H. and Bondarouk, T. (2008). Exploring the Relationship between e-HRM and HRM Effectiveness: Lessons Learned from Three International Companies In G. Martin, M. Reddington and H. Alexander (Eds.), Technology, Outsourcing and Transforming HR, 161-191. Oxford: Butterworth- Heinemann.
Ruël, H., & Njoku, E. (2021). AI redefining the hospitality industry. Journal of Tourism Futures, 7(1), 53-66,
Ruël, H. J., & Bondarouk, T. (2008). Exploring the relationship between e-HRM and HRM effectiveness: lessons learned from three international companies. In Technology, Outsourcing & Transforming HR (pp. 179-209). Routledge.
Ruël, H., Bondarouk, T. & Looise, J.K. (2004). E-ERM: innovation or irritation. An explorative empirical study in five large companies on web-based HRM. Management Revue, 15(3), 364-380.
Sanders, K., & Frenkel, S. (2011). HR-line management relations: Characteristics and effects. The International Journal of Human Resource Management, 22(8), 1611-1617.
Seqhobane, M., & Kokt, D. (2021). How do job characteristics influence the motivation of millennial hospitality employ-ees? SA Journal of Human Resource Management, 19, 1-9. https://doi. org/10.4102/sajhrm. v19i0.1698.
Shah, N., Michael, F., & Chalu, H. (2020). The Influence of Electronic Human Resource Management Use and Organiza-tional Success: A global conceptualization. Global Journal of Management and Business Studies, 10(1), 9-28.
Shakil, R. M., Hassan, M. A., & Qureshi, M. I. (2019). Understanding the Relationship between HR Roles and HR Effec-tiveness: A Conceptual Review. Management Research Spectrum, 9(1), 78-82.
Srivastava, P. K., Srivastava, S. K., Rakshit, P., Kumar, Y., & Kumar, V. (2021). The ecosphere of online service delivery and its growing presence in automobile sector: an extended study of connected technology in Indian out-look. International Journal of Forensic Engineering, 5(1), 34-48.
Tariqa, E., Alshurideh, M., Akourc, I., Al-Hawary, S., & Al, B. (2022). The role of digital marketing, CSR policy and green marketing in brand development. International Journal of Data and Network Science, 6(2), 1-10.
Tran, V. D. (2020). Assessing the effects of service quality, experience value, relationship quality on behavioral inten-tions. The Journal of Asian Finance, Economics, and Business, 7(3), 167-175.
Ukeje, U. E., Lasisi, T. T., Eluwole, K. K., Titov, E. and Ozturen, A. (2021). Organizational level antecedents of value co-destruction in hospitality industry: an investigation of the moderating role of employee attribution. Current Issues in Tourism, 24(6), 842-856.
Ulrich, D. (1997). Measuring human resources: an overview of practice and a prescription for results. Human Resource Management: Published in Cooperation with the School of Business Administration. The University of Michigan and in alliance with the Society of Human Resources Management, 36(3), 303-320.
Van Sung, T., & Savaspakdee, V. (2021). The deteriorating role of active transactional leadership on employees perceived uncertainty and emotional exhaustion: Evidence from educational sector of Thailand. Journal of Contemporary Re-search in Business, Economics and Finance, 3(3), 60-69.
Al-Abbadi, L. H. M. (2018). The impact of high performance human resources practices on in-role and innovative job per-formance: The mediation role of affective commitment. Global Journal of Management and Business Research, 18(4), 52-65.
Al-Abbadi, L.H., Alshawabkeh, R.O., Al-Quran, A.Z., Eldahamsheh, M.M., Almomani, H.M., Bani-Khaled, A.K., & Al-Hawary, S.I.S (2021). Do high performance work systems enhance employee engagement? An empirical study at mo-bile telecommunication companies in Jordan. International Journal of Entrepreneurship, 25(S5), 1-14.
Al-Alwan, M., Al-Nawafah, S., Al-Shorman, H., Khrisat, F., Alathamneh, F., & Al-Hawary, S. (2022a). The effect of big data on decision quality: Evidence from telecommunication industry. International Journal of Data and Network Sci-ence, 6(3), 693-702.
Al-Alwan, M., Bader, D., Al-Qatawneh, M., Alneimat, S., & Al-Hawary, S. (2022b). E-HRM and employee flexibility in Islamic banks in Jordan. International Journal of Data and Network Science, 6(3), 703-710.
Alhalalmeh, M., Alkhawaldah, R. A., Mohammad, A., Al-Quran, A., Hijjawi, G., & Al-Hawary, S. (2022). The effect of selected marketing activities and promotions on the consumers buying behavior. Business: Theory and Practice, 23(1), 79-87.
AlHamad, A., Alshurideh, M., Alomari, K., Kurdi, B., Alzoubi, H., Hamouche, S., & Al-Hawary, S. (2022). The effect of electronic human resources management on organizational health of telecommunications companies in Jordan. Inter-national Journal of Data and Network Science, 6(2), 429-438.
Al-Hawary, S. I., & Abu-Laimon, A. A. (2013). The Impact of TQM Practices on Service Quality in Cellular Communica-tion Companies in Jordan. International Journal of Productivity and Quality Management, 11(4), 446–474.
Al-Hawary, S. I., & Al-Namlan, A. (2018). Impact of Electronic Human Resources Management on the Organizational Learning at the Private Hospitals in the State of Qatar. Global Journal of Management and Business Research: A Ad-ministration and Management, 18(7), 1–11.
Al-Hawary, S. I., & Shdefat, F. (2016). Impact of Human Resources Management Practices on Employees’ Satisfaction A Field Study on the Rajhi Cement Factory. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(4), 274–286.
Al-Hawary, S. I. S., Mohammad, A. S., Al-Syasneh, M. S., Qandah, M. S. F., & Alhajri, T. M. S. (2020). Organisational learning capabilities of the commercial banks in Jordan: do electronic human resources management practices matter?. International Journal of Learning and Intellectual Capital, 17(3), 242-266.
Al-khawaldah, R., Al-zoubi, W., Alshaer, S., Almarshad, M., ALShalabi, F., Altahrawi, M., & Al-hawary, S. (2022). Green supply chain management and competitive advantage: The mediating role of organizational ambidexterity. Uncertain Supply Chain Management, 10(3), 961-972.
Alkhodary, D. (2021). The impact of e-HRM on corporates sustainability: A study on the SMES in Jordan. International Journal of Entrepreneurship, 25(6), 1-15.
Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2017). Impact of Talent Management on Achieving Organizational Ex-cellence in Arab Potash Company in Jordan. Global Journal of Management and Business Research: A Administration and Management, 17(7), 15–25.
Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2018). Talent Management strategies as a critical success factor for ef-fectiveness of Human Resources Information Systems in commercial banks working in Jordan. Global Journal of Management and Business Research: A Administration and Management, 18(1), 30–43.
Al-Nawafah, S., Al-Shorman, H., Aityassine, F., Khrisat, F., Hunitie, M., Mohammad, A., & Al-Hawary, S. (2022). The ef-fect of supply chain management through social media on competitiveness of the private hospitals in Jordan. Uncer-tain Supply Chain Management, 10(3), 737-746.
Alolayyan, M. N., Al-Hawary, S. I. S., Mohammad, A. A. S. and Al-Nady, B. A. H. A. (2018). Banking service quality provided by commercial banks and customer satisfaction. A structural equation modelling approaches. International Journal of Productivity and Quality Management, 24(4), 543-565.
Alshawabkeh, R., AL-Awamleh, H., Alkhawaldeh, M., Kanaan, R., Al-Hawary, S., Mohammad, A., & Alkhawalda, R. (2022). The mediating role of supply chain management on the relationship between big data and supply chain perfor-mance using SCOR model. Uncertain Supply Chain Management, 10(3), 729-736.
Al-Shormana, H., Alshawabkeh, R., Aldaihani, F., Aityassine, F., Mohammad, A., & Al-Hawary, S. (2021). Drivers of E-training Intention to Use in the private universities in Jordan. International Journal of Data and Network Science, 5(4), 831–836.
Altaf, M., Ur Rehman, A., Sandhu, M. A. and Shahidan, A. N. (2019). Electronic-HRM and firm performance: mediating role of information communication technology (ICT). Pakistan Journal of Social Sciences (PJSS), 39(4), 1659-1672.
AlTaweel, I. R., & Al-Hawary, S. I. (2021). The Mediating Role of Innovation Capability on the Relationship between Strategic Agility and Organizational Performance. Sustainability, 13(14), 7564.
Bondarouk, T., Parry, E. and Furtmueller, E. (2017). Electronic HRM: Four decades of research on adoption and conse-quences. The International Journal of Human Resource Management, 28(1), 98-131.
Eldahamsheh, M.M., Almomani, H.M., Bani-Khaled, A.K.,Al-Quran, A.Z., Al-Hawary, S.I.S& Mohammad, A.A (2021). Factors Affecting Digital Marketing Success in Jordan. International Journal of Entrepreneurship, 25(S5), 1-12.
Galanaki, E., Lazazzara, A., & Parry, E. (2019). A cross-national analysis of e-HRM configurations: integrating the in-formation technology and HRM perspectives. In A. Lazazzara, R. Nacamulli, C. Rossignoli and S. Za (Eds.). Organiz-ing for Digital Innovation. Lecture Notes in Information Systems and Organisation. Switzerland, Springer, Cham.
Guritno, S., & Siringoringo, H. (2013). Perceived usefulness, ease of use, and attitude towards online shopping usefulness towards online airlines ticket purchase. Procedia-Social and Behavioral Sciences, 81, 212-216.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation mod-elling (PLS-SEM). New York and London: Sage Publications.
Iqbal, N., Ahmad, M., Raziq, M. M., & Borini, F. M. (2019). Linking e-hrm practices and organizational outcomes: empir-ical analysis of line manager’s perception. Revista Brasileira de Gestão de Negócios, 21, 48-69.
Kim, J. H. (2019). Multicollinearity and misleading statistical results. Korean journal of anesthesiology, 72(6), 558.
Kim, S., Connerton, T. P., & Park, C. (2022). Transforming the automotive retail: Drivers for customers' Omni channel BOPS (Buy Online & Pick up in Store) behavior. Journal of Business Research, 139, 411-425.
Maier, C., Laumer, S., Eckhardt, A., & Weitzel, T. (2013). Analyzing the impact of HRIS implementations on HR person-nel’s job satisfaction and turnover intention. The Journal of Strategic Information Systems, 22(3), 193-207.
Marler, J. H., & Parry, E. (2016). Human resource management, strategic involvement and e-HRM technology. The Inter-national Journal of Human Resource Management, 27(19), 2233-2253.
Metabis, A., & Al-Hawary, S. I. (2013). The Impact of Internal Marketing Practices on Services Quality of Commercial Banks in Jordan. International Journal of Services and Operations Management, 15(3), 313–337.
Midi, H., Sarkar, S. K., & Rana, S. (2010). Collinearity diagnostics of binary logistic regression model. Journal of Inter-disciplinary Mathematics, 13(3), 253-267.
Mohammad, A. A., Alshura, M.S., Al-Hawary, S. I. S., Al-Syasneh, M. S., & Alhajri, T. M. (2020). The influence of In-ternal Marketing Practices on the employees’ intention to leave: A study of the private hospitals in Jordan. Interna-tional Journal of Advanced Science and Technology, 29(5), 1174–1189.
Parry, E. (2011). An examination of e-HRM as a means to increase the value of the HR function. The International Jour-nal of Human Resource Management, 22(05), 1146-1162.
Rahman, M. S., & Hosain, M. S. (2021). E-HRM Practices for Organizational Sustainability: Evidence from Selected Tex-tile Firms in Bangladesh. Asian Journal of Economics, Business and Accounting, 21(1), 1-16.
Ruël, H. and Bondarouk, T. (2008). Exploring the Relationship between e-HRM and HRM Effectiveness: Lessons Learned from Three International Companies In G. Martin, M. Reddington and H. Alexander (Eds.), Technology, Outsourcing and Transforming HR, 161-191. Oxford: Butterworth- Heinemann.
Ruël, H., & Njoku, E. (2021). AI redefining the hospitality industry. Journal of Tourism Futures, 7(1), 53-66,
Ruël, H. J., & Bondarouk, T. (2008). Exploring the relationship between e-HRM and HRM effectiveness: lessons learned from three international companies. In Technology, Outsourcing & Transforming HR (pp. 179-209). Routledge.
Ruël, H., Bondarouk, T. & Looise, J.K. (2004). E-ERM: innovation or irritation. An explorative empirical study in five large companies on web-based HRM. Management Revue, 15(3), 364-380.
Sanders, K., & Frenkel, S. (2011). HR-line management relations: Characteristics and effects. The International Journal of Human Resource Management, 22(8), 1611-1617.
Seqhobane, M., & Kokt, D. (2021). How do job characteristics influence the motivation of millennial hospitality employ-ees? SA Journal of Human Resource Management, 19, 1-9. https://doi. org/10.4102/sajhrm. v19i0.1698.
Shah, N., Michael, F., & Chalu, H. (2020). The Influence of Electronic Human Resource Management Use and Organiza-tional Success: A global conceptualization. Global Journal of Management and Business Studies, 10(1), 9-28.
Shakil, R. M., Hassan, M. A., & Qureshi, M. I. (2019). Understanding the Relationship between HR Roles and HR Effec-tiveness: A Conceptual Review. Management Research Spectrum, 9(1), 78-82.
Srivastava, P. K., Srivastava, S. K., Rakshit, P., Kumar, Y., & Kumar, V. (2021). The ecosphere of online service delivery and its growing presence in automobile sector: an extended study of connected technology in Indian out-look. International Journal of Forensic Engineering, 5(1), 34-48.
Tariqa, E., Alshurideh, M., Akourc, I., Al-Hawary, S., & Al, B. (2022). The role of digital marketing, CSR policy and green marketing in brand development. International Journal of Data and Network Science, 6(2), 1-10.
Tran, V. D. (2020). Assessing the effects of service quality, experience value, relationship quality on behavioral inten-tions. The Journal of Asian Finance, Economics, and Business, 7(3), 167-175.
Ukeje, U. E., Lasisi, T. T., Eluwole, K. K., Titov, E. and Ozturen, A. (2021). Organizational level antecedents of value co-destruction in hospitality industry: an investigation of the moderating role of employee attribution. Current Issues in Tourism, 24(6), 842-856.
Ulrich, D. (1997). Measuring human resources: an overview of practice and a prescription for results. Human Resource Management: Published in Cooperation with the School of Business Administration. The University of Michigan and in alliance with the Society of Human Resources Management, 36(3), 303-320.
Van Sung, T., & Savaspakdee, V. (2021). The deteriorating role of active transactional leadership on employees perceived uncertainty and emotional exhaustion: Evidence from educational sector of Thailand. Journal of Contemporary Re-search in Business, Economics and Finance, 3(3), 60-69.