How to cite this paper
Inga-Ávila, M., Churampi-Cangalaya, R., Inga-Aliaga, M., Rodríguez-Giraldez, W & Vicente-Ramos, W. (2022). Influence of people, processes and technology on business strategy in small enterprise in a Covid 19 environment.International Journal of Data and Network Science, 6(3), 779-786.
Refrences
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Alaña Castillo, T. P., Crespo García, M. K., & Gonzaga Añazco, S. J. (2018). ¿Cómo las estrategias empresariales per-miten una ventaja competitiva en las micro, pequeñas y medianas empresas de la provincia de El Oro? Universidad y Sociedad, 10(2), 251-256.
Al-Hammadi, R. A. S. (2021). Organizational learning and its impact on organizational creativity and analytical explora-tory study of the investment authority in Thi Qar Governorate. Academy of Strategic Management Journal, 20(6), 12.
Bastos, W., & Barsade, S. G. (2020). A new look at employee happiness: How employees’ perceptions of a job as offering experiences versus objects to customers influence job-related happiness. Organizational Behavior and Human Deci-sion Processes, 161, 176–187. https://doi.org/10.1016/j.obhdp.2020.06.003
Batyashe, T., & Iyamu, T. (2020). A Model for Operationalizing the Information Technology Strategy Based on Structu-ration View. Advances in Science, Technology and Engineering Systems Journal, 5(3), 371-379. https://doi.org/10.25046/aj050348
Baugh, P., Gillies, A., & Jastrzebski, P. (1993). Combining knowledge-based and database technology in a tool for busi-ness planning. Information and Software Technology, 35(3), 131–137. https://doi.org/10.1016/0950-5849(93)90050-d
Byrne, B.M. (2010). Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming, Second Edition (2nd ed.). Routledge. https://doi.org/10.4324/9780203805534
Cepeda, G., & Roldán, J. L. (2004). Aplicando en la práctica la técnica PLS en la administración de empresas. Congreso de la Asociación Científica de Economía y Dirección de la Empresa. Murcia, España.
Checkland, P. (2019). Reflections on 40 years in the management field: A parthian shot (friendly). Journal of the Opera-tional Research Society, 70(8), 1219-1223. https://doi.org/10.1080/01605682.2019.1590137
Chen, I.J., & Popovich, K. (2003). Understanding customer relationship management-people, process and technology. Business Process Management Journal, 9(5), 672-688. https://doi.org/10.1108/14637150310496758
Chen, I.J., & Ching, R. (2004). An Empirical Study of the Relationship of IT Intensity and Organizational Absorptive Ca-pacity on CRM performance. Journal of Global Information Management, 12(1), 1-17.
Coccia, M. (2019). What is technology and technology change? A new conception with systemic-purposeful perspective for technology analysis. Journal of Social and Administrative Sciences, 6(3), 145-169.
Contreras Sierra, E. R. (2013). El concepto de estrategia como fundamento de la planeación estratégica. Pensamiento & gestión, (35), 152-181.
David, F. (2008). Conceptos de administración estratégica. Pearson Education.
Dini, M., Gligo, N. & Patiño, A. (2021). Transformación digital de las mipymes: elementos para el diseño de políticas. CEPAL.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.2307/3151312
Galbraith, J. K. (2015). Inequality and instability: A study of the world economy just before the great crisis (pp. 1-336). https://doi.org/10.1093/acprof:osobl/9780199855650.001.0
García Monsalve, J. J., Tumbajulca Ramírez, I. A., & Cruz Tarrillo, J. J. (2021). Innovación organizacional como factor de competitividad empresarial en mypes durante el Covid-19. Comuni@ cción, 12(2), 99-110. https://dx.doi.org/10.33595/2226-1478.12.2.500
Hair, J., Hult, T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Square Structural Equation Modeling (PLS SEM). California, Estados Unidos: Sage.
Hu, L. & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria ver-sus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
Lindsay, A., Downs, D., & Lunn, K. (2003). Business processes—attempts to find a definition. Information and Software Technology, 45(15), 1015–1019. https://doi.org/10.1016/s0950-5849(03)00129-0
Maliqueo Pérez, C., González Candia, J., Mardones Espinosa, R., & Ardiles Briones, M. (2021). Gestión de personas y las barreras para innovar en la transformación digital. Revista Venezolana de Gerencia, 26(94), 510-532. https://doi.org/10.52080/rvgluzv26n94.4
Miranda-Torrez, J. (2021). Acciones competitivas y desempeño organizacional en la perspectiva dinámica competitiva. Investigación administrativa, 50(127), 12710. https://doi.org/10.35426/iav50n127.10
Neumann, W. P., Winkelhaus, S., Grosse, E. H., & Glock, C. H. (2021). Industry 4.0 and the human factor – A systems framework and analysis methodology for successful development. International Journal of Production Economics, 233 https://doi.org/10.1016/j.ijpe.2020.107992
Nunnally, J. C. (1978). Psychometric Theory. McGraw Hill.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory. McGraw-Hill.
Ould, A. Martyn. (1995). Business Processes: Modelling and Analysis for Reengineering. Wiley.
Parent, M., & Cusack, B. (2016). Cybersecurity in 2016: People, technology, and processes. Business Horizons, 59(6), 567-569. https://doi.org/10.1016/j.bushor.2016.08.005
Porter, M. E. (1985). Technology and competitive advantage. Journal of business strategy, 5(3), 60-78.
Porter, M. (2008). ¿Qué es la estrategia? Harvard Business Publishing Education. https://hbsp.harvard.edu/
Proskurnina, N. V., Shtal, T. V., Slavuta, O. I., Serogina, D. O., & Bohuslavskyi, V. V. (2021). Omnichannel strategy of digital transformation of retail trade enterprise: From concept to implementation. Estudios de Economía Aplicada, 39(6) https://doi.org/10.25115/eea.v39i6.5238
Rangarajan, D., Sharma, A., Lyngdoh, T. & Paesbrugghe, B. (2021). Business to business selling in the post COVID 19 era: Developing an adaptive sales force. Business Horizons, 64,(5), 647-658. https://doi.org/10.1016/j.bushor.2021.02.030
Rosso, B. D., Dekas, K. H., & Wrzesniewski, A. (2010). On the meaning of work: A theoretical integration and review. Research in Organizational Behavior, 30, 91–127. https://doi.org/10.1016/j.riob.2010.09.001
Ruiz, M. A., Pardo, A., & Martín, R. S. (2010). Modelos de ecuaciones estructurales. Papeles del Psicólogo, 31(1), 34-45.
Sánchez-Egea, A., Lopez-De La Calle Marcaide, L.. (2018). Machines, processes, people and data, the keys to the 4.0 rev-olution. DYNA, 93(6), 576-577. https://doi.org/10.6036/8807
Sartal, A., & Vázquez, X. (2017). Implementing Information Technologies and Operational Excellence: Planning, emer-gence and randomness in the survival of adaptive manufacturing systems. Journal of Manufacturing Systems, 45, 1-16. https://doi.org/10.1016/j.jmsy.2017.07.007
Sukri, S., & Yusoff, R. Z. (2019). Technology strategy: Literature review and issues. International Journal of Innovation, Creativity and Change, 8(6), 67-84.
Vale-Feigl, A. (2021). People, Not Technology, Drive Digital Transformation. TD: Talent Development, 75(1), 34–39.
Von Rosing, M., Laurier, W., & M. Polovina, S. (2015). The BPM Ontology. The Complete Business Process Handbook, 101–121. https://doi.org/10.1016/b978-0-12-799959-3.00007-0
Wang, Z., Mingyu, L., Jia, L., & Xin, C. (2022). Business innovation based on artificial intelligence and blockchain tech-nology. Information Processing and Management Journal, 59, 102759. https://doi.org/10.1016/j.ipm.2021.102759
Alaña Castillo, T. P., Crespo García, M. K., & Gonzaga Añazco, S. J. (2018). ¿Cómo las estrategias empresariales per-miten una ventaja competitiva en las micro, pequeñas y medianas empresas de la provincia de El Oro? Universidad y Sociedad, 10(2), 251-256.
Al-Hammadi, R. A. S. (2021). Organizational learning and its impact on organizational creativity and analytical explora-tory study of the investment authority in Thi Qar Governorate. Academy of Strategic Management Journal, 20(6), 12.
Bastos, W., & Barsade, S. G. (2020). A new look at employee happiness: How employees’ perceptions of a job as offering experiences versus objects to customers influence job-related happiness. Organizational Behavior and Human Deci-sion Processes, 161, 176–187. https://doi.org/10.1016/j.obhdp.2020.06.003
Batyashe, T., & Iyamu, T. (2020). A Model for Operationalizing the Information Technology Strategy Based on Structu-ration View. Advances in Science, Technology and Engineering Systems Journal, 5(3), 371-379. https://doi.org/10.25046/aj050348
Baugh, P., Gillies, A., & Jastrzebski, P. (1993). Combining knowledge-based and database technology in a tool for busi-ness planning. Information and Software Technology, 35(3), 131–137. https://doi.org/10.1016/0950-5849(93)90050-d
Byrne, B.M. (2010). Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming, Second Edition (2nd ed.). Routledge. https://doi.org/10.4324/9780203805534
Cepeda, G., & Roldán, J. L. (2004). Aplicando en la práctica la técnica PLS en la administración de empresas. Congreso de la Asociación Científica de Economía y Dirección de la Empresa. Murcia, España.
Checkland, P. (2019). Reflections on 40 years in the management field: A parthian shot (friendly). Journal of the Opera-tional Research Society, 70(8), 1219-1223. https://doi.org/10.1080/01605682.2019.1590137
Chen, I.J., & Popovich, K. (2003). Understanding customer relationship management-people, process and technology. Business Process Management Journal, 9(5), 672-688. https://doi.org/10.1108/14637150310496758
Chen, I.J., & Ching, R. (2004). An Empirical Study of the Relationship of IT Intensity and Organizational Absorptive Ca-pacity on CRM performance. Journal of Global Information Management, 12(1), 1-17.
Coccia, M. (2019). What is technology and technology change? A new conception with systemic-purposeful perspective for technology analysis. Journal of Social and Administrative Sciences, 6(3), 145-169.
Contreras Sierra, E. R. (2013). El concepto de estrategia como fundamento de la planeación estratégica. Pensamiento & gestión, (35), 152-181.
David, F. (2008). Conceptos de administración estratégica. Pearson Education.
Dini, M., Gligo, N. & Patiño, A. (2021). Transformación digital de las mipymes: elementos para el diseño de políticas. CEPAL.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.2307/3151312
Galbraith, J. K. (2015). Inequality and instability: A study of the world economy just before the great crisis (pp. 1-336). https://doi.org/10.1093/acprof:osobl/9780199855650.001.0
García Monsalve, J. J., Tumbajulca Ramírez, I. A., & Cruz Tarrillo, J. J. (2021). Innovación organizacional como factor de competitividad empresarial en mypes durante el Covid-19. Comuni@ cción, 12(2), 99-110. https://dx.doi.org/10.33595/2226-1478.12.2.500
Hair, J., Hult, T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Square Structural Equation Modeling (PLS SEM). California, Estados Unidos: Sage.
Hu, L. & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria ver-sus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
Lindsay, A., Downs, D., & Lunn, K. (2003). Business processes—attempts to find a definition. Information and Software Technology, 45(15), 1015–1019. https://doi.org/10.1016/s0950-5849(03)00129-0
Maliqueo Pérez, C., González Candia, J., Mardones Espinosa, R., & Ardiles Briones, M. (2021). Gestión de personas y las barreras para innovar en la transformación digital. Revista Venezolana de Gerencia, 26(94), 510-532. https://doi.org/10.52080/rvgluzv26n94.4
Miranda-Torrez, J. (2021). Acciones competitivas y desempeño organizacional en la perspectiva dinámica competitiva. Investigación administrativa, 50(127), 12710. https://doi.org/10.35426/iav50n127.10
Neumann, W. P., Winkelhaus, S., Grosse, E. H., & Glock, C. H. (2021). Industry 4.0 and the human factor – A systems framework and analysis methodology for successful development. International Journal of Production Economics, 233 https://doi.org/10.1016/j.ijpe.2020.107992
Nunnally, J. C. (1978). Psychometric Theory. McGraw Hill.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory. McGraw-Hill.
Ould, A. Martyn. (1995). Business Processes: Modelling and Analysis for Reengineering. Wiley.
Parent, M., & Cusack, B. (2016). Cybersecurity in 2016: People, technology, and processes. Business Horizons, 59(6), 567-569. https://doi.org/10.1016/j.bushor.2016.08.005
Porter, M. E. (1985). Technology and competitive advantage. Journal of business strategy, 5(3), 60-78.
Porter, M. (2008). ¿Qué es la estrategia? Harvard Business Publishing Education. https://hbsp.harvard.edu/
Proskurnina, N. V., Shtal, T. V., Slavuta, O. I., Serogina, D. O., & Bohuslavskyi, V. V. (2021). Omnichannel strategy of digital transformation of retail trade enterprise: From concept to implementation. Estudios de Economía Aplicada, 39(6) https://doi.org/10.25115/eea.v39i6.5238
Rangarajan, D., Sharma, A., Lyngdoh, T. & Paesbrugghe, B. (2021). Business to business selling in the post COVID 19 era: Developing an adaptive sales force. Business Horizons, 64,(5), 647-658. https://doi.org/10.1016/j.bushor.2021.02.030
Rosso, B. D., Dekas, K. H., & Wrzesniewski, A. (2010). On the meaning of work: A theoretical integration and review. Research in Organizational Behavior, 30, 91–127. https://doi.org/10.1016/j.riob.2010.09.001
Ruiz, M. A., Pardo, A., & Martín, R. S. (2010). Modelos de ecuaciones estructurales. Papeles del Psicólogo, 31(1), 34-45.
Sánchez-Egea, A., Lopez-De La Calle Marcaide, L.. (2018). Machines, processes, people and data, the keys to the 4.0 rev-olution. DYNA, 93(6), 576-577. https://doi.org/10.6036/8807
Sartal, A., & Vázquez, X. (2017). Implementing Information Technologies and Operational Excellence: Planning, emer-gence and randomness in the survival of adaptive manufacturing systems. Journal of Manufacturing Systems, 45, 1-16. https://doi.org/10.1016/j.jmsy.2017.07.007
Sukri, S., & Yusoff, R. Z. (2019). Technology strategy: Literature review and issues. International Journal of Innovation, Creativity and Change, 8(6), 67-84.
Vale-Feigl, A. (2021). People, Not Technology, Drive Digital Transformation. TD: Talent Development, 75(1), 34–39.
Von Rosing, M., Laurier, W., & M. Polovina, S. (2015). The BPM Ontology. The Complete Business Process Handbook, 101–121. https://doi.org/10.1016/b978-0-12-799959-3.00007-0
Wang, Z., Mingyu, L., Jia, L., & Xin, C. (2022). Business innovation based on artificial intelligence and blockchain tech-nology. Information Processing and Management Journal, 59, 102759. https://doi.org/10.1016/j.ipm.2021.102759