How to cite this paper
Muna, N., Yasa, N., Ekawati, N & Wibawa, I. (2022). A dynamic capability theory perspective: borderless media breakthrough to enhance SMEs performance.International Journal of Data and Network Science, 6(2), 363-374.
Refrences
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Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6).
Benoit, S., Baker, T. L., Bolton, R. N., Gruber, T., & Kandampully, J. (2017). A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors. Journal of Business Research, 79, 219-227. doi:10.1016/j.jbusres.2017.05.004
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Bigne, E., Ruiz, C., & Curras-Perez, R. (2019). Destination appeal through digitalized comments. Journal of Business Research, 101, 447-453. doi:10.1016/j.jbusres.2019.01.020
Buttle, F., & Maklan, S. (2019). Customer relationship management: concepts and technologies. Routledge.
Cao, Y., Ajjan, H., Hong, P., & Le, T. (2018). Using social media for competitive business outcomes. Journal of Advances in Management Research, 15(2), 211-235. doi:10.1108/jamr-05-2017-0060
Castells, M. (2011). A Network Theory of Power. International Journal of Communication, 5, 15.
Cenamor, J., Parida, V., & Wincent, J. (2019). How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity. Journal of Business Research, 100, 196-206. doi:10.1016/j.jbusres.2019.03.035
Choi, S.-K., Han, S., & Kwak, K.-T. (2021). Innovation Capabilities and the Performance of Start-Ups in Korea: The Role of Government Support Policies. 13(11), 6009.
Chuang, S.-H. (2020). Co-creating social media agility to build strong customer-firm relationships. Industrial Marketing Management, 84, 202-211. doi:10.1016/j.indmarman.2019.06.012
Coelho, P. S., Rita, P., & Santos, Z. R. (2018). On the relationship between consumer-brand identification, brand community, and brand loyalty. Journal of Retailing and Consumer Services, 43, 101-110. doi:10.1016/j.jretconser.2018.03.011
De Silva, M., Howells, J., & Meyer, M. (2018). Innovation intermediaries and collaboration: Knowledge–based practices and internal value creation. Research Policy, 47(1), 70-87. doi:10.1016/j.respol.2017.09.011
Dhameria, V., Hidayat, A., Ghozali, I., & Aryanto, V. D. W. (2021). Networking Capability, Entrepreneurial Marketing, Competitive Advantage, and Marketing Performance: A Case Study of Embroidery SMEs in Indonesia. Uncertain Supply Chain Management, 8(6), 319-326.
Duffett, R. G. (2017). Influence of social media marketing communications on young consumers’ attitudes. Young Consumers, 18(1), 19-39. doi:10.1108/yc-07-2016-00622
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they? Strategic Management Journal, 21(10-11)
Elena, C. A. (2016). Social Media – A Strategy in Developing Customer Relationship Management. Procedia Economics and Finance, 39, 785-790. doi:10.1016/s2212-5671(16)30266-0
Etim. Akpan Ekom, e. a. (2018). Social Media Usage and Firm Performance: Reflections from the Nigerian Telecommunication Sector. International Journal of Management Science and Business Administration, 4(6), 7-16. doi:10.18775/ijmsba.1849-5664-5419.2014.46.1001
Damarwulan, L. M., & Farida, N. (2018). The Role of Quality of Entrepreneurial Networking and Responsiveness to Global Business Environment in improving the Marketing Performance of Indonesian Exporting SMEs. Quality-Access to Success, 19(165).
Fatonah, S., & Haryanto, A. (2022). Exploring market orientation, product innovation and competitive advantage to enhance the performance of SMEs under uncertain evens. Uncertain Supply Chain Management, 10(1), 161-168.
Ferreira, J. J., Fernandes, C. I., & Ferreira, F. A. (2019). To be or not to be digital, that is the question: Firm innovation and performance. Journal of Business Research, 101, 583-590.
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Garcia-Morales, V. J., Martín-Rojas, R., & Lardón-López, M. E. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management, 13(3), 345-367. doi:10.1108/BJM-04-2017-0123
Garg, P., Gupta, B., Dzever, S., Sivarajah, U., & Kumar, V. (2020). Examining the Relationship between Social Media Analytics Practices and Business Performance in the Indian Retail and IT Industries: The Mediation Role of Customer Engagement. International Journal of Information Management, 52. doi:10.1016/j.ijinfomgt.2020.102069
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Kwayu, S., Lal, B., & Abubakre, M. (2017). Enhancing Organisational Competitiveness Via Social Media - a Strategy as Practice Perspective. Information Systems Frontiers, 20(3), 439-456. doi:10.1007/s10796-017-9816-5
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Bakri, A. A. A. (2017). The impact of social media adoption on competitive advantage in the small and medium enterprises. International Journal of Business Innovation and Research, 13(2).
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6).
Benoit, S., Baker, T. L., Bolton, R. N., Gruber, T., & Kandampully, J. (2017). A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors. Journal of Business Research, 79, 219-227. doi:10.1016/j.jbusres.2017.05.004
Bento, M., Martinez, L. M., & Martinez, L. F. (2018). Brand engagement and search for brands on social media: Comparing Generations X and Y in Portugal. Journal of Retailing and Consumer Services, 43, 234-241. doi:10.1016/j.jretconser.2018.04.003
Bigne, E., Ruiz, C., & Curras-Perez, R. (2019). Destination appeal through digitalized comments. Journal of Business Research, 101, 447-453. doi:10.1016/j.jbusres.2019.01.020
Buttle, F., & Maklan, S. (2019). Customer relationship management: concepts and technologies. Routledge.
Cao, Y., Ajjan, H., Hong, P., & Le, T. (2018). Using social media for competitive business outcomes. Journal of Advances in Management Research, 15(2), 211-235. doi:10.1108/jamr-05-2017-0060
Castells, M. (2011). A Network Theory of Power. International Journal of Communication, 5, 15.
Cenamor, J., Parida, V., & Wincent, J. (2019). How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity. Journal of Business Research, 100, 196-206. doi:10.1016/j.jbusres.2019.03.035
Choi, S.-K., Han, S., & Kwak, K.-T. (2021). Innovation Capabilities and the Performance of Start-Ups in Korea: The Role of Government Support Policies. 13(11), 6009.
Chuang, S.-H. (2020). Co-creating social media agility to build strong customer-firm relationships. Industrial Marketing Management, 84, 202-211. doi:10.1016/j.indmarman.2019.06.012
Coelho, P. S., Rita, P., & Santos, Z. R. (2018). On the relationship between consumer-brand identification, brand community, and brand loyalty. Journal of Retailing and Consumer Services, 43, 101-110. doi:10.1016/j.jretconser.2018.03.011
De Silva, M., Howells, J., & Meyer, M. (2018). Innovation intermediaries and collaboration: Knowledge–based practices and internal value creation. Research Policy, 47(1), 70-87. doi:10.1016/j.respol.2017.09.011
Dhameria, V., Hidayat, A., Ghozali, I., & Aryanto, V. D. W. (2021). Networking Capability, Entrepreneurial Marketing, Competitive Advantage, and Marketing Performance: A Case Study of Embroidery SMEs in Indonesia. Uncertain Supply Chain Management, 8(6), 319-326.
Duffett, R. G. (2017). Influence of social media marketing communications on young consumers’ attitudes. Young Consumers, 18(1), 19-39. doi:10.1108/yc-07-2016-00622
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they? Strategic Management Journal, 21(10-11)
Elena, C. A. (2016). Social Media – A Strategy in Developing Customer Relationship Management. Procedia Economics and Finance, 39, 785-790. doi:10.1016/s2212-5671(16)30266-0
Etim. Akpan Ekom, e. a. (2018). Social Media Usage and Firm Performance: Reflections from the Nigerian Telecommunication Sector. International Journal of Management Science and Business Administration, 4(6), 7-16. doi:10.18775/ijmsba.1849-5664-5419.2014.46.1001
Damarwulan, L. M., & Farida, N. (2018). The Role of Quality of Entrepreneurial Networking and Responsiveness to Global Business Environment in improving the Marketing Performance of Indonesian Exporting SMEs. Quality-Access to Success, 19(165).
Fatonah, S., & Haryanto, A. (2022). Exploring market orientation, product innovation and competitive advantage to enhance the performance of SMEs under uncertain evens. Uncertain Supply Chain Management, 10(1), 161-168.
Ferreira, J. J., Fernandes, C. I., & Ferreira, F. A. (2019). To be or not to be digital, that is the question: Firm innovation and performance. Journal of Business Research, 101, 583-590.
Foltean, F. S., Trif, S. M., & Tuleu, D. L. (2019). Customer relationship management capabilities and social media technology use: Consequences on firm performance. Journal of Business Research, 104, 563-575. doi:10.1016/j.jbusres.2018.10.047
Forkmann, S., Henneberg, S. C., & Mitrega, M. (2018). Capabilities in business relationships and networks: Research recommendations and directions. Industrial Marketing Management, 74, 4-26. doi:10.1016/j.indmarman.2018.07.007
Frempong, J., Chai, J., Ampaw, E. M., Amofah, D. O., & Ansong, K. W. (2020). The relationship among customer operant resources, online value co-creation and electronic-word-of-mouth in solid waste management marketing. Journal of Cleaner Production, 248. doi:10.1016/j.jclepro.2019.119228
Garcia-Morales, V. J., Martín-Rojas, R., & Lardón-López, M. E. (2018). Influence of social media technologies on organizational performance through knowledge and innovation. Baltic Journal of Management, 13(3), 345-367. doi:10.1108/BJM-04-2017-0123
Garg, P., Gupta, B., Dzever, S., Sivarajah, U., & Kumar, V. (2020). Examining the Relationship between Social Media Analytics Practices and Business Performance in the Indian Retail and IT Industries: The Mediation Role of Customer Engagement. International Journal of Information Management, 52. doi:10.1016/j.ijinfomgt.2020.102069
Getnet, H., O'Cass, A., Ahmadi, H., & Siahtiri, V. (2019). Supporting product innovativeness and customer value at the bottom of the pyramid through context-specific capabilities and social ties. Industrial Marketing Management, 83, 70-80. doi:10.1016/j.indmarman.2018.11.002
Hanna, R., Rohm, A., & Crittenden, V. L. (2011). We’re all connected: The power of the social media ecosystem. Business Horizons, 54(3), 265-273. doi:10.1016/j.bushor.2011.01.007
Hiong, L. S., Ferdinand, A. T., & Listiana, E. (2020). Techno-Resonance Innovation Capability for Enhancing Marketing Performance: A Perspective of Ra-Theory. Business: Theory and Practice, 21(1), 329-339. doi:10.3846/btp.2020.12117
Idota, H., Bunno, T., & Tsuji, M. (2015, September). How social media enhances product innovation in Japanese firms. In International Conference on Multidisciplinary Social Networks Research (pp. 236-248). Springer, Berlin, Heidelberg.
Ismail, A. R. (2017). The influence of perceived social media marketing activities on brand loyalty. Asia Pacific Journal of Marketing and Logistics, 29(1), 129-144. doi:10.1108/apjml-10-2015-0154
Jantunen, A., Tarkiainen, A., Chari, S., & Oghazi, P. (2018). Dynamic capabilities, operational changes, and performance outcomes in the media industry. Journal of Business Research, 89, 251-257. doi:10.1016/j.jbusres.2018.01.037
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59-68. doi:10.1016/j.bushor.2009.09.003
Kwayu, S., Lal, B., & Abubakre, M. (2017). Enhancing Organisational Competitiveness Via Social Media - a Strategy as Practice Perspective. Information Systems Frontiers, 20(3), 439-456. doi:10.1007/s10796-017-9816-5
Laage-Hellman, J., Landqvist, M., & Lind, F. (2018). Business creation in networks: How a technology-based start-up collaborates with customers in product development. Industrial Marketing Management, 70, 13-24. doi:10.1016/j.indmarman.2017.07.009
Laban, O. M., . Deya, Jared. (2019). Strategic Innovations and the Performance of Information Communication Technology Firms in Nairobi Kenya. International Journal of Academic Research in Progressive Education and Development, 8(2). doi:10.6007/IJARPED/v8-i2/5599
Li, F., Larimo, J., & Leonidou, L. C. (2021). Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. Journal of the Academy of Marketing Science, 49(1), 51-70. doi:10.1007/s11747-020-00733-3
Luo, N., Zhang, M., & Liu, W. (2015). The effects of value co-creation practices on building harmonious brand community and achieving brand loyalty on social media in China. Computers in Human Behavior, 48, 492-499. doi:https://doi.org/10.1016/j.chb.2015.02.020
Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357-365. doi:10.1016/j.bushor.2009.03.002
Martín-Rojas, R., Garrido-Moreno, A., & García-Morales, V. J. (2020). Fostering Corporate Entrepreneurship with the use of social media tools. Journal of Business Research, 112, 396-412. doi:10.1016/j.jbusres.2019.11.072
Nachtigall, C., Kröhne, U., Funke, F., Steyer, R., & Schiller, F. (2003). (Why) Should We Use SEM? Pros and Cons of Structural Equation Modeling.
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