How to cite this paper
Doghan, M & Albarq, A. (2022). The effects of hedonic and utilitarian values on e-loyalty: Understanding the mediating role of e-satisfaction.International Journal of Data and Network Science, 6(2), 325-334.
Refrences
Anderson, R. E. and Srinivasan, S. S. (2003). E‐satisfaction and e‐loyalty: A contingency framework. Psychology & marketing, 20(2), 123-138.
Albarq, A. (2014). An Empirical Investigation to Validate the Technology Acceptance Model TAM in Explaining Inten-tions to Shop Online in Saudi Arabia Using SEM. Jordan Journal of Business Administration, 10(2), 317-332.
Albarq, A. N. (2006). Intention to shop online among university students in Jordan (Doctoral dissertation, Graduate School, Universiti Utara Malaysia).
Albarq, A. N. (2021). The Effect of Brand Perceptions on Repurchase When Using the E-commerce Website for Shop-ping. Jindal Journal of Business Research, 10(1), 77-89.
Albarq, A. N. (2021). Effect of Web atmospherics and satisfaction on purchase behavior: stimulus–organism–response model. Future Business Journal, 7(1), 1-8.
Ahmad Nabot, V. G. (2016). Consumer attitudes toward online shopping: An exploratory study from Jordan. Article in international Journal of social ecology and sustainable development, 5(3), 13-24.
Brakman, S., Garretsen, H. and van Witteloostuijn, A. (2020). The turn from just-in-time to just-in-case globalization in and after times of COVID-19 An essay on the risk re-appraisal of borders and buffers. Social Sciences & Humanities Open, 2(1), 1-6.
Batra, R. and Ahtola, O. T. (1991). Measuring the hedonic and utilitarian sources of consumer attitudes. Marketing let-ters, 2(2), 159-170.
Bakirtas, H., Bakirtas, I., and Çetin, M. A. (2015). Effects of Utilitarian and Hedonic Shopping Value and Consumer Sat-isfaction on Consumer Behavioral Intentions. Age Academic Review, 15(1), 91-98.
Bui, M. and Kemp, E. (2013). E‐tail emotion regulation: examining online hedonic product purchases. International Journal of Retail & Distribution Management, 41(2), 136-170.
Babin, B. J., Darden, W. R. and Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of consumer research, 20(4), 644-656.
Bhattacherjee, A. (2001). Understanding information systems continuance: an expectation-confirmation model. MIS quarterly, 25(3), 351-370.
Babin, B. J., Darden, W. R. and Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping val-ue. Journal of consumer research, 20(4), 644-656.
Chung, Y. S. (2015). Hedonic and utilitarian shopping values in airport shopping behavior. Journal of Air Transport Management, 49, 28-34.
Cui, Y., Niu, J. and Tang, L. (2017). Effect of the online shopping value on e-satisfaction and e-loyalty. Economic Man-agement Journal, 6(1), 9-20.
Chiu, C. M., Lin, H. Y., Sun, S. Y. and Hsu, M. H. (2009). Understanding customers' loyalty intentions towards online shopping: an integration of technology acceptance model and fairness theory. Behaviour & Information Technolo-gy, 28(4), 347-360.
Choi, M. (2017). Shopping tourist satisfaction: an application of hedonic and utilitarian values”, Journal of Tourism and Hospitality, 6(5), 1-9.
Fischer, E. and Arnold, S. J. (1990). More than a labor of love: Gender roles and Christmas gift shopping. Journal of consumer research, 17(3), 333-345.
Godefroit-Winkel, D., Diallo, M. F. and Djelassi, S. (2019). Shopping Mall Values, Customer Satisfaction, and Loyalty: The Moderation of Education Level in Morocco. Academy of Marketing Science Annual Conference, Cham. 653-654.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E. and Tatham, R. L. (2006). “Multivariate data analysis 6th Edi-tion”, Journal of Abnormal Psychology, 87, 49-74.
Ha, S. and Stoel, L. (2012). Online apparel retailing: roles of e‐shopping quality and experiential e‐shopping mo-tives. Journal of Service Management, 23(2), 197-215.
Hausman, A. V. and Siekpe, J. S. (2009). The effect of web interface features on consumer online purchase inten-tions, Journal of business research, 62(1), 5-13.
Hirschman, E. C. and Holbrook, M. B. (1982). Hedonic consumption: emerging concepts, methods and proposi-tions. Journal of marketing, 46(3), 92-101.
Kim, S. and Eastin, M. S. (2011). Hedonic tendencies and the online consumer: An investigation of the online shopping process”, Journal of Internet Commerce, 10(1), 68-90.
Liu, C. and Forsythe, S. (2010). Sustaining online shopping: Moderating role of online shopping motives. Journal of In-ternet Commerce, 9(2), 83-103.
Luo, Y. and Ye, Q. (2019). Understanding consumers’ loyalty to an online out shopping platform: The role of social cap-ital and perceived value”, Journal of Sustainability, 11(19), 5371.
Nopnukulvised, C., Husamaldin, L. and Bowen, G. (2019). The differences of hedonic shopping value and purchase in-tention in the multichannel shopping environment for apparel shopping”, In Leveraging Computer-Mediated Market-ing Environments, IGI Global, 125-142.
Overby, J. W. and Lee, E. J. (2006.) The effects of utilitarian and hedonic online shopping value on consumer preference and intentions, Journal of Business research, 59(11), 1160-1166.
Oliver, R. L. (1999). whence consumer loyalty. Journal of marketing, 63 (l1), 33-44.
Sebastianelli, R., Tamimi, N. and Rajan, M. (2008). Perceived quality of online shopping: Does gender make a differ-ence. Journal of Internet Commerce, 7(4), 445-469.
Sorce, P., Perotti, V. and Widrick, S. (2005). Attitude and age differences in online buying. International Journal of Re-tail & Distribution Management, 33, 122-132.
Sirakaya-Turk, E., Ekinci, Y. and Martin, D. (2015). the efficacy of shopping value in predicting destination loyal-ty. Journal of Business Research, 68(9), 1878-1885.
Shankar, V., Smith, A. K. and Rangaswamy, A. (2003). Customer satisfaction and loyalty in online and offline environ-ments. International journal of research in marketing, 20(2), 153-175.
Nopnukulvised, C., Husamaldin, L. and Bowen, G. (2019). The Differences of Hedonic Shopping Value and Purchase In-tention in the Multichannel Shopping Environment for Apparel Shopping. In Bowen, G., & Ozuem, W. (Ed.), Lever-aging Computer-Mediated Marketing Environments, IGI Global, 125-142.
Yaseen, H., K. Dingley, and C. Adams. (2016). Capturing the growth of e-commerce in Jordan using a novel research approach. International Journal of Management and Commerce Innovations, 3(2), 811-827.
Vallejo, S. S. and Marón, N. A. C. (2020). Theoretical and applied study of the psychological and educational effects of lockdown in primary school students in Argentina. Social Sciences & Humanities Open, 2(1), 1-10.
Vijay, T. S., Prashar, S. and Sahay, V. (2019). The influence of online shopping values and web atmospheric cues on e-loyalty: Mediating role of e-satisfaction. Journal of theoretical and applied electronic commerce research, 14(1), 1-15.
Yüksel, A. (2007). Tourist shopping habitat: Effects on emotions, shopping value and behaviours. Tourism manage-ment, 28(1), 58-69.
Vijay, T. S., Prashar, S. and Sahay, V. (2019). The influence of online shopping values and web atmospheric cues on e-loyalty: Mediating role of e-satisfaction. Journal of theoretical and applied electronic commerce research, 14(1), 1-15.
Albarq, A. (2014). An Empirical Investigation to Validate the Technology Acceptance Model TAM in Explaining Inten-tions to Shop Online in Saudi Arabia Using SEM. Jordan Journal of Business Administration, 10(2), 317-332.
Albarq, A. N. (2006). Intention to shop online among university students in Jordan (Doctoral dissertation, Graduate School, Universiti Utara Malaysia).
Albarq, A. N. (2021). The Effect of Brand Perceptions on Repurchase When Using the E-commerce Website for Shop-ping. Jindal Journal of Business Research, 10(1), 77-89.
Albarq, A. N. (2021). Effect of Web atmospherics and satisfaction on purchase behavior: stimulus–organism–response model. Future Business Journal, 7(1), 1-8.
Ahmad Nabot, V. G. (2016). Consumer attitudes toward online shopping: An exploratory study from Jordan. Article in international Journal of social ecology and sustainable development, 5(3), 13-24.
Brakman, S., Garretsen, H. and van Witteloostuijn, A. (2020). The turn from just-in-time to just-in-case globalization in and after times of COVID-19 An essay on the risk re-appraisal of borders and buffers. Social Sciences & Humanities Open, 2(1), 1-6.
Batra, R. and Ahtola, O. T. (1991). Measuring the hedonic and utilitarian sources of consumer attitudes. Marketing let-ters, 2(2), 159-170.
Bakirtas, H., Bakirtas, I., and Çetin, M. A. (2015). Effects of Utilitarian and Hedonic Shopping Value and Consumer Sat-isfaction on Consumer Behavioral Intentions. Age Academic Review, 15(1), 91-98.
Bui, M. and Kemp, E. (2013). E‐tail emotion regulation: examining online hedonic product purchases. International Journal of Retail & Distribution Management, 41(2), 136-170.
Babin, B. J., Darden, W. R. and Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of consumer research, 20(4), 644-656.
Bhattacherjee, A. (2001). Understanding information systems continuance: an expectation-confirmation model. MIS quarterly, 25(3), 351-370.
Babin, B. J., Darden, W. R. and Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping val-ue. Journal of consumer research, 20(4), 644-656.
Chung, Y. S. (2015). Hedonic and utilitarian shopping values in airport shopping behavior. Journal of Air Transport Management, 49, 28-34.
Cui, Y., Niu, J. and Tang, L. (2017). Effect of the online shopping value on e-satisfaction and e-loyalty. Economic Man-agement Journal, 6(1), 9-20.
Chiu, C. M., Lin, H. Y., Sun, S. Y. and Hsu, M. H. (2009). Understanding customers' loyalty intentions towards online shopping: an integration of technology acceptance model and fairness theory. Behaviour & Information Technolo-gy, 28(4), 347-360.
Choi, M. (2017). Shopping tourist satisfaction: an application of hedonic and utilitarian values”, Journal of Tourism and Hospitality, 6(5), 1-9.
Fischer, E. and Arnold, S. J. (1990). More than a labor of love: Gender roles and Christmas gift shopping. Journal of consumer research, 17(3), 333-345.
Godefroit-Winkel, D., Diallo, M. F. and Djelassi, S. (2019). Shopping Mall Values, Customer Satisfaction, and Loyalty: The Moderation of Education Level in Morocco. Academy of Marketing Science Annual Conference, Cham. 653-654.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E. and Tatham, R. L. (2006). “Multivariate data analysis 6th Edi-tion”, Journal of Abnormal Psychology, 87, 49-74.
Ha, S. and Stoel, L. (2012). Online apparel retailing: roles of e‐shopping quality and experiential e‐shopping mo-tives. Journal of Service Management, 23(2), 197-215.
Hausman, A. V. and Siekpe, J. S. (2009). The effect of web interface features on consumer online purchase inten-tions, Journal of business research, 62(1), 5-13.
Hirschman, E. C. and Holbrook, M. B. (1982). Hedonic consumption: emerging concepts, methods and proposi-tions. Journal of marketing, 46(3), 92-101.
Kim, S. and Eastin, M. S. (2011). Hedonic tendencies and the online consumer: An investigation of the online shopping process”, Journal of Internet Commerce, 10(1), 68-90.
Liu, C. and Forsythe, S. (2010). Sustaining online shopping: Moderating role of online shopping motives. Journal of In-ternet Commerce, 9(2), 83-103.
Luo, Y. and Ye, Q. (2019). Understanding consumers’ loyalty to an online out shopping platform: The role of social cap-ital and perceived value”, Journal of Sustainability, 11(19), 5371.
Nopnukulvised, C., Husamaldin, L. and Bowen, G. (2019). The differences of hedonic shopping value and purchase in-tention in the multichannel shopping environment for apparel shopping”, In Leveraging Computer-Mediated Market-ing Environments, IGI Global, 125-142.
Overby, J. W. and Lee, E. J. (2006.) The effects of utilitarian and hedonic online shopping value on consumer preference and intentions, Journal of Business research, 59(11), 1160-1166.
Oliver, R. L. (1999). whence consumer loyalty. Journal of marketing, 63 (l1), 33-44.
Sebastianelli, R., Tamimi, N. and Rajan, M. (2008). Perceived quality of online shopping: Does gender make a differ-ence. Journal of Internet Commerce, 7(4), 445-469.
Sorce, P., Perotti, V. and Widrick, S. (2005). Attitude and age differences in online buying. International Journal of Re-tail & Distribution Management, 33, 122-132.
Sirakaya-Turk, E., Ekinci, Y. and Martin, D. (2015). the efficacy of shopping value in predicting destination loyal-ty. Journal of Business Research, 68(9), 1878-1885.
Shankar, V., Smith, A. K. and Rangaswamy, A. (2003). Customer satisfaction and loyalty in online and offline environ-ments. International journal of research in marketing, 20(2), 153-175.
Nopnukulvised, C., Husamaldin, L. and Bowen, G. (2019). The Differences of Hedonic Shopping Value and Purchase In-tention in the Multichannel Shopping Environment for Apparel Shopping. In Bowen, G., & Ozuem, W. (Ed.), Lever-aging Computer-Mediated Marketing Environments, IGI Global, 125-142.
Yaseen, H., K. Dingley, and C. Adams. (2016). Capturing the growth of e-commerce in Jordan using a novel research approach. International Journal of Management and Commerce Innovations, 3(2), 811-827.
Vallejo, S. S. and Marón, N. A. C. (2020). Theoretical and applied study of the psychological and educational effects of lockdown in primary school students in Argentina. Social Sciences & Humanities Open, 2(1), 1-10.
Vijay, T. S., Prashar, S. and Sahay, V. (2019). The influence of online shopping values and web atmospheric cues on e-loyalty: Mediating role of e-satisfaction. Journal of theoretical and applied electronic commerce research, 14(1), 1-15.
Yüksel, A. (2007). Tourist shopping habitat: Effects on emotions, shopping value and behaviours. Tourism manage-ment, 28(1), 58-69.
Vijay, T. S., Prashar, S. and Sahay, V. (2019). The influence of online shopping values and web atmospheric cues on e-loyalty: Mediating role of e-satisfaction. Journal of theoretical and applied electronic commerce research, 14(1), 1-15.