How to cite this paper
Nguyen, A., Nguyen, P & Do, H. (2022). The effects of entrepreneurial orientation, social media, managerial ties on firm performance: Evidence from Vietnamese SMEs.International Journal of Data and Network Science, 6(1), 243-252.
Refrences
Adler, P. S., & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), 17–40. https://doi.org/10.5465/AMR.2002.5922314
Aichner, T., & Jacob, F. (2015). Measuring the Degree of Corporate Social Media Use. International Journal of Market Research, 57(2), 257–276. https://doi.org/10.2501/IJMR-2015-018
Amin, M. (2015). The effect of entrepreneurship orientation and learning orientation on SMEs’ performance: an SEM-PLS approach. Journal for International Business and Entrepreneurship Development, 8(3), 215–230.
Aragón-Sánchez, A., & Sánchez-Marín, G. (2005). Strategic orientation, management characteristics, and performance: A study of Spanish SMEs. Journal of Small Business Management, 43(3), 287–308. https://doi.org/10.1111/j.1540-627X.2005.00138.x
Buli, B. M. (2017). Entrepreneurial orientation, market orientation and performance of SMEs in the manufacturing industry: Evidence from Ethiopian enterprises. Management Research Review, 40(3), 292–309.
Chatterjee, S., & Kumar Kar, A. (2020). Why do small and medium enterprises use social media marketing and what is the impact: Empirical insights from India. International Journal of Information Management, 53, 102103. https://doi.org/10.1016/j.ijinfomgt.2020.102103
Cheah, J. H., Memon, M. A., Chuah, F., Ting, H., & Ramayah, T. (2018). Assessing reflective models in marketing research: A comparison between pls and plsc estimates. International Journal of Business and Society, 19(1), 139–160.
Chen, Y., Fay, S., & Wang, Q. (2011). The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. Journal of Interactive Marketing, 25(2), 85–94. https://doi.org/10.1016/j.intmar.2011.01.003
Covin, J. G., & Slevin, D. P. (1989). Strategic management of small firms in hostile and benign environments. Strategic Management Journal, 10(1), 75–87.
De Jong, G., Tu, P. A., & Van Ees, H. (2012). Which Entrepreneurs Bribe and what do they Get from It? Exploratory Evidence from Vietnam. Entrepreneurship Theory and Practice, 36(2), 323–345. https://doi.org/10.1111/j.1540-6520.2010.00400.x
Dutot, V., & Bergeron, F. (2016). From strategic orientation to social media orientation: Improving SMEs’ performance on social media. Journal of Small Business and Enterprise Development, 23(4), 1165–1190. https://doi.org/10.1108/JSBED-11-2015-0160
Engelen, A., Gupta, V., Strenger, L., & Brettel, M. (2015). Entrepreneurial Orientation, Firm Performance, and the Moderating Role of Transformational Leadership Behaviors. Journal of Management, 41(4), 1069–1097. https://doi.org/10.1177/0149206312455244
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurements error. Journal of Marketing Research, 18(4), 39–50. https://doi.org/10.2307/3151312
Gao, Y., Shu, C., Jiang, X., Gao, S., & Page, A. L. (2017). Managerial ties and product innovation: The moderating roles of macro- and micro-institutional environments. Long Range Planning, 50(2), 168–183. https://doi.org/10.1016/j.lrp.2016.11.005
Gupta, V. K. (2015). Construction of entrepreneurial orientation: Dispute, demand, and dare. New England Journal of Entrepreneurship, 18(1), 87–89.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hajli, M. N. (2014). A study of the impact of social media on consumers. International Journal of Market Research, 56(3), 387–404. https://doi.org/10.2501/IJMR-2014-025
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hult, G. T. M., & Ketchen Jr, D. J. (2001). Does market orientation matter?: A test of the relationship between positional advantage and performance. Strategic Management Journal, 22(9), 899–906.
Jiang, X., Liu, H., Fey, C., & Jiang, F. (2018). Entrepreneurial orientation, network resource acquisition, and firm performance: A network approach. Journal of Business Research, 87, 46–57. https://doi.org/10.1016/j.jbusres.2018.02.021
Karami, M., & Tang, J. (2019). Entrepreneurial orientation and SME international performance: The mediating role of networking capability and experiential learning. International Small Business Journal: Researching Entrepreneurship, 37(2), 105–124. https://doi.org/10.1177/0266242618807275
Kim, S., & Park, H. (2013). Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance. International Journal of Information Management, 33(2), 318–332. https://doi.org/10.1016/j.ijinfomgt.2012.11.006
Ladkin, A., & Buhalis, D. (2016). Online and social media recruitment. International Journal of Contemporary Hospitality Management, 28(2), 327–345. https://doi.org/10.1108/IJCHM-05-2014-0218
Lee, T. (2019). Management ties and firm performance: Influence of family governance. Journal of Family Business Strategy, 10(2), 105–118. https://doi.org/10.1016/j.jfbs.2018.12.003
Lee, T., & Chu, W. (2017). The relationship between entrepreneurial orientation and firm performance: Influence of family governance. Journal of Family Business Strategy, 8(4), 213–223. https://doi.org/10.1016/j.jfbs.2017.09.002
Li, J. J. (2005). The Formation of Managerial Networks of Foreign Firms in China: The Effects of Strategic Orientations. Asia Pacific Journal of Management, 22(4), 423–443. https://doi.org/10.1007/s10490-005-4118-8
Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance. Academy of Management Review, 21(1), 135–172. https://doi.org/10.5465/amr.1996.9602161568
Luo, Y., Huang, Y., & Wang, S. L. (2012). Guanxi and Organizational Performance: A Meta-Analysis. Management and Organization Review, 8(1), 139–172. https://doi.org/10.1111/j.1740-8784.2011.00273.x
Luu, N., & Ngo, L. V. (2019). Entrepreneurial orientation and social ties in transitional economies. Long Range Planning, 52(1), 103–116. https://doi.org/10.1016/j.lrp.2018.04.001
Michaelidou, N., Siamagka, N. T., & Christodoulides, G. (2011). Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands. Industrial Marketing Management, 40(7), 1153–1159. https://doi.org/10.1016/j.indmarman.2011.09.009
Mount, M., & Martinez, M. G. (2014). Social media: A tool for open innovation. California Management Review, 56(4), 124–143.
Naudé, P., Zaefarian, G., Najafi Tavani, Z., Neghabi, S., & Zaefarian, R. (2014). The influence of network effects on SME performance. Industrial Marketing Management, 43(4), 630–641. https://doi.org/10.1016/j.indmarman.2014.02.004
Nguyen, P. V., Huynh, H. T. N., Lam, L. N. H., Le, T. B., & Nguyen, N. H. X. (2021). The impact of entrepreneurial leadership on SMEs’ performance: the mediating effects of organizational factors. Heliyon, 7(6), 1–13. https://doi.org/10.1016/j.heliyon.2021.e07326
Nisar, T. M., & Whitehead, C. (2016). Brand interactions and social media: Enhancing user loyalty through social networking sites. Computers in Human Behavior, 62, 743–753. https://doi.org/10.1016/j.chb.2016.04.042
Olanrewaju, A.-S. T., Hossain, M. A., Whiteside, N., & Mercieca, P. (2020). Social media and entrepreneurship research: A literature review. International Journal of Information Management, 50, 90–110. https://doi.org/10.1016/j.ijinfomgt.2019.05.011
Park, S. H., & Luo, Y. (2001). Guanxi and organizational dynamics: organizational networking in Chinese firms. Strategic Management Journal, 22(5), 455–477. https://doi.org/10.1002/smj.167
Parveen, F., Jaafar, N. I., & Ainin, S. (2016). Social media’s impact on organizational performance and entrepreneurial orientation in organizations. Management Decision, 54(9), 2208–2234. https://doi.org/10.1108/MD-08-2015-0336
Peng, M. W. (2003). Institutional Transitions and Strategic Choices. Academy of Management Review, 28(2), 275–296. https://doi.org/10.5465/amr.2003.9416341
Peng, M. W., & Luo, Y. (2000). Managemental ties and firm performance in a transition economy: The nature of a micro-macro link. Academy of Management Journal, 43(3), 486–501. https://doi.org/10.2307/1556406
Presutti, M., & Odorici, V. (2019). Linking entrepreneurial and market orientation to the SME’s performance growth: the moderating role of entrepreneurial experience and networks. International Entrepreneurship and Management Journal, 15(3), 697–720. https://doi.org/10.1007/s11365-018-0533-4
Qalati, S. A., Yuan, L. W., Khan, M. A. S., & Anwar, F. (2021). A mediated model on the adoption of social media and SMEs’ performance in developing countries. Technology in Society, 64, 1–12. https://doi.org/10.1016/j.techsoc.2020.101513
Rauch, A., Wiklund, J., Lumpkin, G. T., & Frese, M. (2009). Entrepreneurial Orientation and Business Performance: An Assessment of past Research and Suggestions for the Future. Entrepreneurship Theory and Practice, 33(3), 761–787. https://doi.org/10.1111/j.1540-6520.2009.00308.x
Ringle, C.M., Wende, S., & Becker, J. M. (2018). SmartPLS 3. Boenningstedt: SmartPLS GmbH. 2018. https://doi.org/www.smartpls.com
Ringle, Christian M, & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results: The importance-performance map analysis. Industrial Management & Data Systems, 116(9), 1865–1886.
Schaupp, L. C., & Bélanger, F. (2014). The Value of Social Media for Small Businesses. Journal of Information Systems, 28(1), 187–207. https://doi.org/10.2308/isys-50674
Sheng, S., Zhou, K. Z., & Li, J. J. (2011). The Effects of Business and Political Ties on Firm Performance : Evidence from China. Journal of Marketing, 75(1), 1–15. https://doi.org/10.1509/jm.75.1.1
Siamagka, N.-T., Christodoulides, G., Michaelidou, N., & Valvi, A. (2015). Determinants of social media adoption by B2B organizations. Industrial Marketing Management, 51, 89–99. https://doi.org/10.1016/j.indmarman.2015.05.005
Tajeddini, K., & Ratten, V. (2020). The moderating effect of brand orientation on inter-firm market orientation and performance. Journal of Strategic Marketing, 28(3), 194–224.
Tajvidi, R., & Karami, A. (2021). The effect of social media on firm performance. Computers in Human Behavior, 115, 105174. https://doi.org/10.1016/j.chb.2017.09.026
Thanos, I. C., Dimitratos, P., & Sapouna, P. (2017). The implications of international entrepreneurial orientation, politicization, and hostility upon SME international performance. International Small Business Journal: Researching Entrepreneurship, 35(4), 495–514. https://doi.org/10.1177/0266242616641749
Trainor, K. J., Andzulis, J. (Mick), Rapp, A., & Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research, 67(6), 1201–1208. https://doi.org/10.1016/j.jbusres.2013.05.002
Uzzi, B. (1996). The sources and consequences of embeddedness for the economic performance of organizations: The network effect. American Sociological Review, 61(4), 674–698.
Valos, M., Polonsky, M. J., Mavondo, F., & Lipscomb, J. (2015). Senior marketers’ insights into the challenges of social media implementation in large organisations: assessing generic and electronic orientation models as potential solutions. Journal of Marketing Management, 31(7–8), 713–746.
Venkatraman, N., & Prescott, J. E. (1990). Environment‐strategy coalignment: An empirical test of its performance implications. Strategic Management Journal, 11(1), 1–23. https://doi.org/10.1002/smj.4250110102
Wang, C. L. (2008). Entrepreneurial Orientation, Learning Orientation, and Firm Performance. Entrepreneurship Theory and Practice, 32(4), 635–657.
Wardati, N. K., & Mahendrawathi, E. R. (2019). The impact of social media usage on the sales process in small and medium enterprises (SMEs): A systematic literature review. Procedia Computer Science, 161, 976–983.
World Bank. (2020). Small and Medium Enterprises (SMEs) Finance. https://doi.org/https://www.worldbank.org/en/topic/smefinance
Zhang, J., Soh, P., & Wong, P. (2010). Entrepreneurial Resource Acquisition through Indirect Ties: Compensatory Effects of Prior Knowledge. Journal of Management, 36(2), 511–536. https://doi.org/10.1177/0149206308329963
Zhang, W., Zhao, W., Gao, Y., & Xiao, Z. (2020). How do managerial ties influence the effectuation and causation of entrepreneurship in China? The role of entrepreneurs’ cognitive bias. Asia Pacific Business Review, 26(5), 613–641. https://doi.org/10.1080/13602381.2020.1765537
Zhou, K. Z., Li, J. J., Sheng, S., & Shao, A. T. (2014). The evolving role of managerial ties and firm capabilities in an emerging economy: evidence from China. Journal of the Academy of Marketing Science, 42(6), 581–595. https://doi.org/10.1007/s11747-014-0371-z
Aichner, T., & Jacob, F. (2015). Measuring the Degree of Corporate Social Media Use. International Journal of Market Research, 57(2), 257–276. https://doi.org/10.2501/IJMR-2015-018
Amin, M. (2015). The effect of entrepreneurship orientation and learning orientation on SMEs’ performance: an SEM-PLS approach. Journal for International Business and Entrepreneurship Development, 8(3), 215–230.
Aragón-Sánchez, A., & Sánchez-Marín, G. (2005). Strategic orientation, management characteristics, and performance: A study of Spanish SMEs. Journal of Small Business Management, 43(3), 287–308. https://doi.org/10.1111/j.1540-627X.2005.00138.x
Buli, B. M. (2017). Entrepreneurial orientation, market orientation and performance of SMEs in the manufacturing industry: Evidence from Ethiopian enterprises. Management Research Review, 40(3), 292–309.
Chatterjee, S., & Kumar Kar, A. (2020). Why do small and medium enterprises use social media marketing and what is the impact: Empirical insights from India. International Journal of Information Management, 53, 102103. https://doi.org/10.1016/j.ijinfomgt.2020.102103
Cheah, J. H., Memon, M. A., Chuah, F., Ting, H., & Ramayah, T. (2018). Assessing reflective models in marketing research: A comparison between pls and plsc estimates. International Journal of Business and Society, 19(1), 139–160.
Chen, Y., Fay, S., & Wang, Q. (2011). The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. Journal of Interactive Marketing, 25(2), 85–94. https://doi.org/10.1016/j.intmar.2011.01.003
Covin, J. G., & Slevin, D. P. (1989). Strategic management of small firms in hostile and benign environments. Strategic Management Journal, 10(1), 75–87.
De Jong, G., Tu, P. A., & Van Ees, H. (2012). Which Entrepreneurs Bribe and what do they Get from It? Exploratory Evidence from Vietnam. Entrepreneurship Theory and Practice, 36(2), 323–345. https://doi.org/10.1111/j.1540-6520.2010.00400.x
Dutot, V., & Bergeron, F. (2016). From strategic orientation to social media orientation: Improving SMEs’ performance on social media. Journal of Small Business and Enterprise Development, 23(4), 1165–1190. https://doi.org/10.1108/JSBED-11-2015-0160
Engelen, A., Gupta, V., Strenger, L., & Brettel, M. (2015). Entrepreneurial Orientation, Firm Performance, and the Moderating Role of Transformational Leadership Behaviors. Journal of Management, 41(4), 1069–1097. https://doi.org/10.1177/0149206312455244
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurements error. Journal of Marketing Research, 18(4), 39–50. https://doi.org/10.2307/3151312
Gao, Y., Shu, C., Jiang, X., Gao, S., & Page, A. L. (2017). Managerial ties and product innovation: The moderating roles of macro- and micro-institutional environments. Long Range Planning, 50(2), 168–183. https://doi.org/10.1016/j.lrp.2016.11.005
Gupta, V. K. (2015). Construction of entrepreneurial orientation: Dispute, demand, and dare. New England Journal of Entrepreneurship, 18(1), 87–89.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hajli, M. N. (2014). A study of the impact of social media on consumers. International Journal of Market Research, 56(3), 387–404. https://doi.org/10.2501/IJMR-2014-025
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hult, G. T. M., & Ketchen Jr, D. J. (2001). Does market orientation matter?: A test of the relationship between positional advantage and performance. Strategic Management Journal, 22(9), 899–906.
Jiang, X., Liu, H., Fey, C., & Jiang, F. (2018). Entrepreneurial orientation, network resource acquisition, and firm performance: A network approach. Journal of Business Research, 87, 46–57. https://doi.org/10.1016/j.jbusres.2018.02.021
Karami, M., & Tang, J. (2019). Entrepreneurial orientation and SME international performance: The mediating role of networking capability and experiential learning. International Small Business Journal: Researching Entrepreneurship, 37(2), 105–124. https://doi.org/10.1177/0266242618807275
Kim, S., & Park, H. (2013). Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance. International Journal of Information Management, 33(2), 318–332. https://doi.org/10.1016/j.ijinfomgt.2012.11.006
Ladkin, A., & Buhalis, D. (2016). Online and social media recruitment. International Journal of Contemporary Hospitality Management, 28(2), 327–345. https://doi.org/10.1108/IJCHM-05-2014-0218
Lee, T. (2019). Management ties and firm performance: Influence of family governance. Journal of Family Business Strategy, 10(2), 105–118. https://doi.org/10.1016/j.jfbs.2018.12.003
Lee, T., & Chu, W. (2017). The relationship between entrepreneurial orientation and firm performance: Influence of family governance. Journal of Family Business Strategy, 8(4), 213–223. https://doi.org/10.1016/j.jfbs.2017.09.002
Li, J. J. (2005). The Formation of Managerial Networks of Foreign Firms in China: The Effects of Strategic Orientations. Asia Pacific Journal of Management, 22(4), 423–443. https://doi.org/10.1007/s10490-005-4118-8
Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance. Academy of Management Review, 21(1), 135–172. https://doi.org/10.5465/amr.1996.9602161568
Luo, Y., Huang, Y., & Wang, S. L. (2012). Guanxi and Organizational Performance: A Meta-Analysis. Management and Organization Review, 8(1), 139–172. https://doi.org/10.1111/j.1740-8784.2011.00273.x
Luu, N., & Ngo, L. V. (2019). Entrepreneurial orientation and social ties in transitional economies. Long Range Planning, 52(1), 103–116. https://doi.org/10.1016/j.lrp.2018.04.001
Michaelidou, N., Siamagka, N. T., & Christodoulides, G. (2011). Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands. Industrial Marketing Management, 40(7), 1153–1159. https://doi.org/10.1016/j.indmarman.2011.09.009
Mount, M., & Martinez, M. G. (2014). Social media: A tool for open innovation. California Management Review, 56(4), 124–143.
Naudé, P., Zaefarian, G., Najafi Tavani, Z., Neghabi, S., & Zaefarian, R. (2014). The influence of network effects on SME performance. Industrial Marketing Management, 43(4), 630–641. https://doi.org/10.1016/j.indmarman.2014.02.004
Nguyen, P. V., Huynh, H. T. N., Lam, L. N. H., Le, T. B., & Nguyen, N. H. X. (2021). The impact of entrepreneurial leadership on SMEs’ performance: the mediating effects of organizational factors. Heliyon, 7(6), 1–13. https://doi.org/10.1016/j.heliyon.2021.e07326
Nisar, T. M., & Whitehead, C. (2016). Brand interactions and social media: Enhancing user loyalty through social networking sites. Computers in Human Behavior, 62, 743–753. https://doi.org/10.1016/j.chb.2016.04.042
Olanrewaju, A.-S. T., Hossain, M. A., Whiteside, N., & Mercieca, P. (2020). Social media and entrepreneurship research: A literature review. International Journal of Information Management, 50, 90–110. https://doi.org/10.1016/j.ijinfomgt.2019.05.011
Park, S. H., & Luo, Y. (2001). Guanxi and organizational dynamics: organizational networking in Chinese firms. Strategic Management Journal, 22(5), 455–477. https://doi.org/10.1002/smj.167
Parveen, F., Jaafar, N. I., & Ainin, S. (2016). Social media’s impact on organizational performance and entrepreneurial orientation in organizations. Management Decision, 54(9), 2208–2234. https://doi.org/10.1108/MD-08-2015-0336
Peng, M. W. (2003). Institutional Transitions and Strategic Choices. Academy of Management Review, 28(2), 275–296. https://doi.org/10.5465/amr.2003.9416341
Peng, M. W., & Luo, Y. (2000). Managemental ties and firm performance in a transition economy: The nature of a micro-macro link. Academy of Management Journal, 43(3), 486–501. https://doi.org/10.2307/1556406
Presutti, M., & Odorici, V. (2019). Linking entrepreneurial and market orientation to the SME’s performance growth: the moderating role of entrepreneurial experience and networks. International Entrepreneurship and Management Journal, 15(3), 697–720. https://doi.org/10.1007/s11365-018-0533-4
Qalati, S. A., Yuan, L. W., Khan, M. A. S., & Anwar, F. (2021). A mediated model on the adoption of social media and SMEs’ performance in developing countries. Technology in Society, 64, 1–12. https://doi.org/10.1016/j.techsoc.2020.101513
Rauch, A., Wiklund, J., Lumpkin, G. T., & Frese, M. (2009). Entrepreneurial Orientation and Business Performance: An Assessment of past Research and Suggestions for the Future. Entrepreneurship Theory and Practice, 33(3), 761–787. https://doi.org/10.1111/j.1540-6520.2009.00308.x
Ringle, C.M., Wende, S., & Becker, J. M. (2018). SmartPLS 3. Boenningstedt: SmartPLS GmbH. 2018. https://doi.org/www.smartpls.com
Ringle, Christian M, & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results: The importance-performance map analysis. Industrial Management & Data Systems, 116(9), 1865–1886.
Schaupp, L. C., & Bélanger, F. (2014). The Value of Social Media for Small Businesses. Journal of Information Systems, 28(1), 187–207. https://doi.org/10.2308/isys-50674
Sheng, S., Zhou, K. Z., & Li, J. J. (2011). The Effects of Business and Political Ties on Firm Performance : Evidence from China. Journal of Marketing, 75(1), 1–15. https://doi.org/10.1509/jm.75.1.1
Siamagka, N.-T., Christodoulides, G., Michaelidou, N., & Valvi, A. (2015). Determinants of social media adoption by B2B organizations. Industrial Marketing Management, 51, 89–99. https://doi.org/10.1016/j.indmarman.2015.05.005
Tajeddini, K., & Ratten, V. (2020). The moderating effect of brand orientation on inter-firm market orientation and performance. Journal of Strategic Marketing, 28(3), 194–224.
Tajvidi, R., & Karami, A. (2021). The effect of social media on firm performance. Computers in Human Behavior, 115, 105174. https://doi.org/10.1016/j.chb.2017.09.026
Thanos, I. C., Dimitratos, P., & Sapouna, P. (2017). The implications of international entrepreneurial orientation, politicization, and hostility upon SME international performance. International Small Business Journal: Researching Entrepreneurship, 35(4), 495–514. https://doi.org/10.1177/0266242616641749
Trainor, K. J., Andzulis, J. (Mick), Rapp, A., & Agnihotri, R. (2014). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research, 67(6), 1201–1208. https://doi.org/10.1016/j.jbusres.2013.05.002
Uzzi, B. (1996). The sources and consequences of embeddedness for the economic performance of organizations: The network effect. American Sociological Review, 61(4), 674–698.
Valos, M., Polonsky, M. J., Mavondo, F., & Lipscomb, J. (2015). Senior marketers’ insights into the challenges of social media implementation in large organisations: assessing generic and electronic orientation models as potential solutions. Journal of Marketing Management, 31(7–8), 713–746.
Venkatraman, N., & Prescott, J. E. (1990). Environment‐strategy coalignment: An empirical test of its performance implications. Strategic Management Journal, 11(1), 1–23. https://doi.org/10.1002/smj.4250110102
Wang, C. L. (2008). Entrepreneurial Orientation, Learning Orientation, and Firm Performance. Entrepreneurship Theory and Practice, 32(4), 635–657.
Wardati, N. K., & Mahendrawathi, E. R. (2019). The impact of social media usage on the sales process in small and medium enterprises (SMEs): A systematic literature review. Procedia Computer Science, 161, 976–983.
World Bank. (2020). Small and Medium Enterprises (SMEs) Finance. https://doi.org/https://www.worldbank.org/en/topic/smefinance
Zhang, J., Soh, P., & Wong, P. (2010). Entrepreneurial Resource Acquisition through Indirect Ties: Compensatory Effects of Prior Knowledge. Journal of Management, 36(2), 511–536. https://doi.org/10.1177/0149206308329963
Zhang, W., Zhao, W., Gao, Y., & Xiao, Z. (2020). How do managerial ties influence the effectuation and causation of entrepreneurship in China? The role of entrepreneurs’ cognitive bias. Asia Pacific Business Review, 26(5), 613–641. https://doi.org/10.1080/13602381.2020.1765537
Zhou, K. Z., Li, J. J., Sheng, S., & Shao, A. T. (2014). The evolving role of managerial ties and firm capabilities in an emerging economy: evidence from China. Journal of the Academy of Marketing Science, 42(6), 581–595. https://doi.org/10.1007/s11747-014-0371-z