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Growing Science » International Journal of Data and Network Science » Exploring e-mobile banking implementation barriers on Indonesian millennial generation consumers

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International Journal of Data and Network Science
ISSN 2561-8156 (Online) - ISSN 2561-8148 (Print)
Quarterly Publication
Volume 5 Issue 4 pp. 579-586, 2021

Exploring e-mobile banking implementation barriers on Indonesian millennial generation consumers Pages 579-586 Right click to download the paper Download PDF

Authors: Elimawaty Rombe, Zakiyah Zahara, Ira Nuriya Santi, Marjam Desma Rahadhini

📋 Author Affiliations:
E. Rombe ORCID 1, Z. Zahara ORCID 1, I.N. Santi ORCID 1, M.D. Rahadhini2
1 Economic and Business Faculty, Tadulako University, Central Sulawesi, Palu, Indonesia
2 Economic Faculty, University of Slamet Riyadi Surakarta, Indonesia
doi 10.5267/j.ijdns.2021.8.010
13 Source: Scopus
Crossref 12 Source: CrossRef

🔑 Keywords: e-Mobile Banking, Millennial Generation Consumers, Banking

Abstract: The purpose of this study was to determine the effect of value barriers, risk barriers, image barriers, cost barriers and usage barriers on the use of mobile banking in millennial generation customers. This research used a quantitative approach and the sampling technique used is purposive sampling which conducts research on a group of subjects with certain characteristics or is considered closely related to previously known population characteristics. This research was conducted by distributing 140 online questionnaires to mobile banking users and there were 110 questionnaires that were reversed and processed. Sampling methods use snowball sampling. The results indicate that there was a positive but not significant effect between risk barriers and mobile banking adoption intentions. However, there was a negative influence between image barriers and mobile banking adoption intentions. Moreover, there was a positive influence between perceived cost barriers and mobile banking adoption intentions, there was a positive influence between the barriers to use and mobile banking adoption the intention to adopt. Finally, there was a significant influence between value barriers and mobile banking adoption intentions.

How to cite this paper
APA: Rombe, E., Zahara, Z., Santi, I & Rahadhini, M. (2021). Exploring e-mobile banking implementation barriers on Indonesian millennial generation consumers. International Journal of Data and Network Science, 5(4), 579-586.
Chicago/Turabian: Rombe, E., Zahara, Z., Santi, I & Rahadhini, M. 2021. "Exploring e-mobile banking implementation barriers on Indonesian millennial generation consumers." International Journal of Data and Network Science 5, no. 4 (2021): 579-586.
AMA: Rombe, E., Zahara, Z., Santi, I & Rahadhini, M. Exploring e-mobile banking implementation barriers on Indonesian millennial generation consumers. International Journal of Data and Network Science. 2021;5(4):579-586.

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📚 Journal: International Journal of Data and Network Science | 📅 Year: 2021 | 📖 Volume: 5 | 📄 Issue: 4 | 👁️ Views: 2593 | 📊 Crossref: 12

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