How to cite this paper
Huynh, G., Chung, N & Phung, T. (2021). How to purchase an order from brick and mortar retailers during COVID-19 pandemic? A rise of crowdshipping.International Journal of Data and Network Science, 5(3), 439-450.
Refrences
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Anderson, R. E., & Srinivasan, S. S. (2003). E‐satisfaction and e‐loyalty: A contingency framework. Psychology & Marketing, 20(2), 123-138.
Baby, A., & Kannammal, A. (2020). Network Path Analysis for developing an enhanced TAM model: A user-centric e-learning perspective. Computers in Human Behavior, 107, 106081.
Baker, T. L., Hunt, J. B., & Scribner, L. L. (2002). The effect of introducing a new brand on consumer perceptions of current brand similarity: the roles of product knowledge and involvement. Journal of Marketing Theory and Practice, 10(4), 45-57.
Ballantine, P. W. (2005). Effects of interactivity and product information on consumer satisfaction in an online retail setting. International Journal of Retail & Distribution Management, 33(6), 461-471.
Bansal, H. S., Irving, P. G., & Taylor, S. F. (2004). A three-component model of customer to service providers. Journal of the Academy of Marketing Science, 32(3), 234-250.
Basselier, R., Langenus, G., & Walravens, L. (2018). The rise of the sharing economy. Economic Review, 3, 57-78.
Belk, R. (2010). Sharing. Journal of Consumer Research, 36(5), 715-734.
Bonett, D. G., & Wright, T. A. (2015). Cronbach's alpha reliability: Interval estimation, hypothesis testing, and sample size planning. Journal of Organizational Behavior, 36(1), 3-15.
Botsman, R., & Rogers, R. (2010). What’s mine is yours. The rise of collaborative consumption.
Bruner II, G. C., & Kumar, A. (2005). Explaining consumer acceptance of handheld Internet devices. Journal of Business Research, 58(5), 553-558.
Casaló, L. V., Flavián, C., & Guinalíu, M. (2010). Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions. Tourism Management, 31(6), 898-911.
Chen, L.-D., & Tan, J. (2004). Technology adaptation in e-commerce:: key determinants of virtual stores acceptance. European Management Journal, 22(1), 74-86.
Ciftci, O., Berezina, K., & Kang, M. (2021). Effect of Personal Innovativeness on Technology Adoption in Hospitality and Tourism: Meta-analysis. In Information and Communication Technologies in Tourism 2021 (pp. 162-174). Springer.
Cook, A. J., Kerr, G. N., & Moore, K. (2002). Attitudes and intentions towards purchasing GM food. Journal of Economic Psychology, 23(5), 557-572.
Corbitt, B. J., Thanasankit, T., & Yi, H. (2003). Trust and e-commerce: a study of consumer perceptions. Electronic Commerce Research and Applications, 2(3), 203-215.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003.
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace 1. Journal of Applied Social Psychology, 22(14), 1111-1132.
Dayarian, I., & Savelsbergh, M. (2020). Crowdshipping and same‐day delivery: Employing in‐store customers to deliver online orders. Production and Operations Management, 29(9), 2153-2174.
Dholakia, R. R., & Zhao, M. (2010). Effects of online store attributes on customer satisfaction and repurchase intentions. International Journal of Retail & Distribution Management, 38(7).
Doob, L. W. (1947). The behavior of attitudes. Psychological Review, 54(3), 135.
Ekanayaka, E., & Gamage, P. (2019). Factors influencing job seeker’s intention to use E-recruitment: L evidence from a State University in Sri Lanka. International Journal of Academic Research & Development (IJAR&D), 50.
Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2003). Empirical testing of a model of online store atmospherics and shopper responses. Psychology & Marketing, 20(2), 139-150.
Fenech, T. (1998). Using perceived ease of use and perceived usefulness to predict acceptance of the World Wide Web. Computer Networks and ISDN Systems, 30(1-7), 629-630.
Fichman, R. G. (1992). Information technology diffusion: A review of empirical research. ICIS,
Finn, A., Wang, L., & Frank, T. (2009). Attribute perceptions, customer satisfaction and intention to recommend e-services. Journal of Interactive Marketing, 23(3), 209-220.
Fishbein, M. (1979). A theory of reasoned action: some applications and implications.
Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
Fornell, C., Johnson, M. D., Anderson, E. W., Cha, J., & Bryant, B. E. (1996). The American customer satisfaction index: nature, purpose, and findings. Journal of Marketing, 60(4), 7-18.
Fröhlke, M., & Pettersson, L. (2015). What factors influence a consumer's intention to use a mobile device in the grocery shopping process?
Gefen, D. (2000). E-commerce: the role of familiarity and trust. Omega, 28(6), 725-737.
Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27(1), 51-90.
Gefen, D., & Straub, D. W. (2004). Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services. Omega, 32(6), 407-424.
Ha, S., & Stoel, L. (2009). Consumer e-shopping acceptance: Antecedents in a technology acceptance model. Journal of business research, 62(5), 565-571.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. Journal of the Academy of Marketing Science, 45(5), 616-632.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1).
Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110.
Hair Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107-123.
Hamari, J., Sjöklint, M., & Ukkonen, A. (2016). The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology, 67(9), 2047-2059.
Hawlitschek, F., Teubner, T., & Weinhardt, C. (2016). Trust in the sharing economy. Die Unternehmung, 70(1), 26-44.
Huang, H.-M., & Liaw, S.-S. (2005). Exploring users' attitudes and intentions toward the web as a survey tool. Computers in Human Behavior, 21(5), 729-743.
Huarng, K.-H., & Yu, M.-F. (2019). Customer satisfaction and repurchase intention theory for the online sharing economy. Review of Managerial Science, 13(3), 635-647.
Im, S., Bayus, B. L., & Mason, C. H. (2003). An empirical study of innate consumer innovativeness, personal characteristics, and new-product adoption behavior. Journal of the Academy of Marketing Science, 31(1), 61-73.
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