How to cite this paper
Kabrilyants, R., Obeidat, B., Alshurideh, M & Masadeh, R. (2021). The role of organizational capabilities on e-business successful implementation.International Journal of Data and Network Science, 5(3), 417-432.
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Al Kurdi, B., & Alshurideh, M., Al afaishata, T. (2020). Employee retention and organizational performance: Evidence from banking industry. Management Science Letters, 10(16), 3981-3990.
Al Kurdi, B., Alshurideh, M., & Alnaser, A. (2020). The impact of employee satisfaction on customer satisfaction: Theo-retical and empirical underpinning. Management Science Letters, 10(15), 3561-3570.
Alkitbi, S. S., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Factors affect customer retention: A sys-tematic review. In International Conference on Advanced Intelligent Systems and Informatics ( 656-667). Springer, Cham.
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Alos-Simo, L., Verdu-Jover, A. J., and Gomez-Gras, J.-M. (2017). How transformational leadership facilitates e-business adoption. Industrial Management and Data Systems, 117(2), 382–397.
Alshurideh, M. (2016). Scope of customer retention problem in the mobile phone sector: a theoretical perspective. Journal of Marketing and Consumer Research, 20, 64-69.
Alshurideh, D. M. (2019). Do electronic loyalty programs still drive customer choice and repeat purchase behaviour?. In-ternational Journal of Electronic Customer Relationship Management, 12(1), 40-57.
Alshurideh, M., Al Kurdi, B., Abu Hussien, A., & Alshaar, H. (2017). Determining the main factors affecting consumers’ acceptance of ethical advertising: A review of the Jordanian market. Journal of Marketing Communications, 23(5). 513-532.
Alshurideh, M., Bataineh, A., Alkurdi, B., & Alasmr, N. (2015). Factors affect mobile phone brand choices–Studying the case of Jordan universities students. International Business Research, 8(3). 141-155.
Alshurideh, M., Al Kurdi, B. H., Vij, A., Obiedat, Z., & Naser, A. (2016). Marketing ethics and relationship marketing-An empirical study that measure the effect of ethics practices application on maintaining relationships with customers. In-ternational Business Research, 9(9), 78-90.
Alshurideh, M., Kurdi, B. A., Shaltoni, A. M., & Ghuff, S. S. (2019). Determinants of pro-environmental behaviour in the context of emerging economies. International Journal of Sustainable Society, 11(4), 257-277.
Alzahrani, J. (2018). The impact of e-commerce adoption on business strategy in Saudi Arabian small and medium enter-prises (SMEs). Review of Economics and Political Science, 38(1), 726-749.
Alzoubi, H., Alshurideh, M., Kurdi, B., & Inairat, M. (2020). Do perceived service value, quality, price fairness and ser-vice recovery shape customer satisfaction and delight? A practical study in the service telecommunication context. Uncertain Supply Chain Management, 8(3), 579-588.
Aragon-Correa, J.A., Garcia-Morales, V.J., & Cordon-Pozo, E. (2007). Leadership and organisational learning’s role on innovation and performance: lessons from Spain. Industrial Marketing Management, 36(3), 349-359.
Ash, C.G., & Burn, J.M. (2003). A strategic framework for the management of ERP enabled e-business change. European Journal of Operational Research, 146(2), 374-387.
Athey, T. (2000). Leadership challenges for the future. IEEE Software, 35–39.
Anwar, M. N., & Daniel, E. M. (2017). Ethnic entrepreneurs and online home-based businesses: an exploratory study, Journal of Global Entrepreneurship Research, 7(6), 2-21.
Beugelsdijk, S., & Welzel, Ch. (2018). Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Ingle-hart. Journal of Cross-Cultural Psychology, 49, 1469–1505.
Bharadwaj, A.S. (2000). A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS Quarterly, 24(1), 169-96.
Bhatt, G. D., & Grover, V. (2005). Types of Information Technology Capabilities and Their Role in Competitive Ad-vantage: An Empirical Study. Journal of Management Information Systems, 22(2), 253–277.
Blount, Y., Castleman, T., & Swatman P.M.C. (2005). E-Commerce, Human Resource Strategies, and Competitive Ad-vantage: Two Australian Banking Case Studies. International Journal of Electronic Commerce, 9(3), 73-89.
Bordonaba-Juste, V., Lucia-Palacios, L., & Polo-Redondo, Y. (2012). Antecedents and consequences of e-business use for European retailers. Internet Research, 25(5), 532-550.
Bradford, M., & Florin, J. (2003). Examining the role of innovation diffusion factors on the implementation success of en-terprise resource planning systems. International Journal of Accounting Information Systems, 4(3), 205-25.
Bryman, A., & Bell, E. (2015). Business Research Methods. (4th ed.). United Kingdom: Oxford University Press.
Byrd, T.A., & Turner, D.E (2001). An exploratory examination of the relationship between flexible IT infrastructure and competitive advantage. Information Management, 39, 41–52.
Chan, A. K., Huanyong Chen, C., & Zhao, L. (2018). JD.com: leveraging the edge of e-business. Emerald Emerging Mar-kets Case Studies, 3(1), 1–30.
Chen, C.J., & Huang, J.W. (2009). Strategic human resource practices and innovation performance: the mediating role of knowledge management capacity. Journal of Business Research, 62(6), 104–114.
Chen, L., & Holsapple, C. W. (2013). E-business adoption research: State of the art. Journal of Electronic Commerce Re-search, 14(3), 261.
Chen, J. S., & Tsou, H. T. (2012). Performance effects of IT capability, service process innovation, and the mediating role of customer service. Journal of Engineering and Technology Management, 29(1), 71-94.
Chen, L., & Holsapple, C. (2012). E-Business Adoption Research: Analysis and Structure. Proceedings of AMCIS, Seattle, WA, 2012.
Chin-Loy, C., & Mujtaba, B.G (2011). The Influence Of Organizational Culture On The Success Of Knowledge Manage-ment Practices With North American Companies. International Business & Economics Research Journal, 6(3), 15-28.
Dehghani, M., & Akhavan, P. (2017). An experimental investigation of knowledge acquisition techniques. Journal of Management Development, 36(4), 493-514.
Delaney, R., & D'Agostino, R. (2015). The Challenges of Integrating New Technology into an Organization. Mathematics and Computer Science Capstones, 25-39.
Dennis, C., Merrilees, B., Jayawardhena, C., & Wright, L.T. (2009). E-consumer behaviour. European Journal of Market-ing, 43(9/10), 1121-1139.
Devaraj, L. Krajewski, & Wei, J. (2007). Impact of e-business technologies on operational performance : The role of pro-duction information integration in the supply chain. Journal of Operations Management, 25(6), 1199–1216.
Dosi, G., Nelson, R. R., & Winter S. G. (2000). Introduction: The Nature and Dynamics of Organizational Capabilities. Oxford University Press, 1–22.
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