How to cite this paper
Guzmán-Ortiz, C., Navarro-Acosta, N., Florez-Garcia, W & Vicente-Ramos, W. (2020). Impact of digital transformation on the individual job performance of insurance companies in Peru.International Journal of Data and Network Science, 4(4), 337-346.
Refrences
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Albrecher, H., Filipović, D., Bommier, A., Koch-Medina, P., Loisel, S., & Schmeiser, H. (2019). Insurance: Models, digi-talization and data science. European Actuarial Journal, 9, 349 - 360.
Angulo, R. (2017). Knowledge management and organizational learning: a comprehensive vision. Psychological Reports, 17(1), 59-62.
Bauer, W., Schlund, S., & Vocke, C. (2017). Working life within a hybrid world – how digital transformation and agile structures affect human functions and increase quality of work and business performance. Advances in human factors, business management and leadership. Advances in Intelligent Systems and Computing, 594, 3-10.
Boateng, R., Odoom, R., & Kolog, E. (2020). Digital transformation process and the capability and capacity implications for small and medium enterprises. International Journal of E-Entrepreneurship and Innovation, 10(2), 26-44.
Bragg, C. B., & Bowling, N. A. (2018). Not all forms of misbehavior are created equal: Differential personality facet–counterproductive work behavior relations. International Journal of Selection and Assessment, 26(3), 1-9.
Braun, A., & Schreiber, F. (2017). The Current InsurTech Landscape: Business Models and Disruptive Potential. Switzer-land, St. Gallen: Institute of Insurance Economics I.VW-HSG, University of St. Gallen.
Bruhn, M., & Hadwich, K. (2012). Customer Experience: Forum Dienstleistungsmanagement. Germany: Springer Science + BusinessMedia.
Burcu, P., & Sertaç, K. (2018). Digital Transformation in the Insurance Sector: The Case of Turkey. Journal of Industrial Policy and Technology Management, 1(2), 115 -127.
Butler, T. (2020). What’s Next in the Digital Transformation of Financial Industry? IT Professional, 22 (1), 29-33.
Chiavenato, I. (2014). Administración de Recursos Humanos. Mexico: McGraw Hill.
Chiavenato, I. (2019). Administración de Recursos Humanos. Mexico: McGraw Hill.
Cordova, G., Surichaqui, S., Ricaldi, F., & Vicente-Ramos, W. (2020). Impact of visual merchandising on the purchase decision of consumers from retail stores in central Peru. Management Science Letters, 10(11), 2447-2454.
Eling, M., & Lehmann, M. (2018). The impact of digitalization on the insurance value chain and the insurability of risks. Geneva Papers on Risk and Insurance - Issues and Practice, 43(3), 359-396.
Escuela de Alta Dirección y Administración [EADA];. (2019). II° Informe Nivel Digital Directivo en Perú 2019. Lima, Perú.
Farivar, F., & Richardson, J. (2020). Workplace digitalisation and work-nonwork satisfaction: the role of spillover social media, Behaviour & Information Technology. Behaviour & Information Technology, 1-12.
Galvis-Lista, E. A., & González-Zabala, M. (2014). Herramientas para la gestión de procesos de negocio y su relación con el ciclo de vida de los procesos de negocio: una revisión de literatura. Ciencia e Ingeniería Neogranadina, 24 (2), 37-55.
Itani, O. S., Agnihotri, R., & Dingus, R. (2017). The use of social media in B2b sales and its impact on competitive intelli-gence gathering and adaptive selling: Examining the role of learning orientation as a facilitator. Industrial Markrting Magement, 66, 64-79.
Katz, R. L. (2018). Capital humano para la transformación digital en América Latina. Desarrollo productivo, 1-40.
Khansa, L., Kuem, J., Siponen, M., & Kim, S. S. (2017). To Cyberloaf or Not to Cyberloaf: The Impact of the Announce-ment of Formal Organizational Controls. Journal of Management Information Systems, 34(1), 141-176.
Kim, R. Y. (2020). The impact of COVID-19 on consumers: Preparing for digital sales. IEEE Engineering Management Review, 8581(c), 1-1.
Koopmans, L. (2015). Individual Work Performance Questionnaire instruction manual. Amsterdam: NL: TNO Innovation for Life – VU University Medical Center.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Lerner, D., de Vet, H. C., & van der Beek, A. J. (2016). Cross-cultural adaptation of the Individual Work Performance Questionnaire. Work, 53(3), 609-619.
Kutnjak, A., Pihiri, I., & Furjan, M. T. (2019). Digital Transformation Case Studies Across Industries – Literature Review. In 2019 42nd International Convention on Information and Communication Technology, Electronics and Microelec-tronics (MIPRO), 1293-1298.
Maida, M. T., Riyanto, S., & Ali, H. (2017). Effect of job satisfaction and leadership style towards employee productivity at PT Asuransi Umum Bumiputera Muda 1967. Saudi Journal of Business and Management Studies, 2, 157-168.
Mihova, T. B., & Ivanova, I. M. (2020). Digitalization of HR activities in industrial enterprises. IOP Conference Series: Materials Science and Engineering, 878, 012069.
Mohamad, M., Ahmad, A., Sulaiman, n. L., Mohd, K., & Chee, L. (2016). Vocational students’ ability in invention pro-cess. Advanced Science Letters, 22(12), 4299-4302.
Ochoa, O. (2016). Digital culture: Building new organizarional behaviors and habits to maximize the potencial of technol-ogy. Economic studies bulletin, 217, 71-83.
Pitoyo, D., & Suharyanto. (2020). The application of information technology, knowledge and skill and the impacts to em-ployee performance. TSSA 2019 - 13th International conference on telecommunication systems, services, and applica-tions, proceedings, 8985500, 82-88.
Ramos-Villagrasa, P., Barrada, J. R., & Fernández-del-Río, E. K. (2019). Assessing job performance using brief self-report scales: The case of the individual work performance questionnaire. Journal of work and organizational psychol-ogy, 35, 195- 205.
Rogers, D. L. (2016). The digital transformation playbook: Rethink your business for the digital age. New York: Columbia University Press.
Rosero, J. (2019). Transformación Digital y Desempeño Organizacional en Empresas del Sector de Energía Eléctrica. (Tesis de Maestría). Universidad Nacional de Colombia.
Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1), 67-68.
Scardovi, C. (2017). Digital Transformation in digital services. London: Springer International Publishing.
Shishi, P., Muhammad, B., Niriender, P., & Ariff, J. (2016). Factors Affecting Recovery of Service Performance and Cus-tomer Service Employees: A Study of the Malaysian Life Insurance Industry. International journal of productivity and performance management, 65(7), 898-924.
Stark, J. (2020). Digital Transformation of Industry. Geneva, Switzerland: Springer International Publishing.
Stoeckli, E., Dremel, C., Uebernickel, F., & Brenner, W. (2019). How affordances of chatbots cross. Electronic Markets, 30, 369–403.
Universidad de Ingeniería y Tecnología [UTEC]. (2019). Transformación Digital en el Perú. Lima: Everis.
Veingerl Cic, Z., Vujica Herzog, N., & Macek, A. (2020). Individual work performance management model. International Journal of Simulation Modelling (IJSIMM), 19(1), 112-122.
Vukanovic, Z. (2016). The paradigm shift: From static to evolutionary/dynamic/transformational/ net-worked/modular/dynamic business model concept. Switzerland: Springer International Publishing.
Winasis, S., Riyanto, S., & Ariyanto, E. (2020). Digital transformation in the indonesian banking industry: Impact on em-ployee engagement. International Journal of Innovation, Creativity and Change, 12 (4), 528-543.
Witherspoon, D. J. (2015). The influence of ICT adoption on performance of micro insurance business in Kenya. (Master Thesis). University of Nairobi.
Ying-Yu, K. C., Yi-Long, J., & Bing-Li, W. (2016). Effect of digital transformation on organisational performance of SMEs: Evidence from the Taiwanese textile industry’s web portal. Internet Research, 26 (1), 186-212.
Albrecher, H., Filipović, D., Bommier, A., Koch-Medina, P., Loisel, S., & Schmeiser, H. (2019). Insurance: Models, digi-talization and data science. European Actuarial Journal, 9, 349 - 360.
Angulo, R. (2017). Knowledge management and organizational learning: a comprehensive vision. Psychological Reports, 17(1), 59-62.
Bauer, W., Schlund, S., & Vocke, C. (2017). Working life within a hybrid world – how digital transformation and agile structures affect human functions and increase quality of work and business performance. Advances in human factors, business management and leadership. Advances in Intelligent Systems and Computing, 594, 3-10.
Boateng, R., Odoom, R., & Kolog, E. (2020). Digital transformation process and the capability and capacity implications for small and medium enterprises. International Journal of E-Entrepreneurship and Innovation, 10(2), 26-44.
Bragg, C. B., & Bowling, N. A. (2018). Not all forms of misbehavior are created equal: Differential personality facet–counterproductive work behavior relations. International Journal of Selection and Assessment, 26(3), 1-9.
Braun, A., & Schreiber, F. (2017). The Current InsurTech Landscape: Business Models and Disruptive Potential. Switzer-land, St. Gallen: Institute of Insurance Economics I.VW-HSG, University of St. Gallen.
Bruhn, M., & Hadwich, K. (2012). Customer Experience: Forum Dienstleistungsmanagement. Germany: Springer Science + BusinessMedia.
Burcu, P., & Sertaç, K. (2018). Digital Transformation in the Insurance Sector: The Case of Turkey. Journal of Industrial Policy and Technology Management, 1(2), 115 -127.
Butler, T. (2020). What’s Next in the Digital Transformation of Financial Industry? IT Professional, 22 (1), 29-33.
Chiavenato, I. (2014). Administración de Recursos Humanos. Mexico: McGraw Hill.
Chiavenato, I. (2019). Administración de Recursos Humanos. Mexico: McGraw Hill.
Cordova, G., Surichaqui, S., Ricaldi, F., & Vicente-Ramos, W. (2020). Impact of visual merchandising on the purchase decision of consumers from retail stores in central Peru. Management Science Letters, 10(11), 2447-2454.
Eling, M., & Lehmann, M. (2018). The impact of digitalization on the insurance value chain and the insurability of risks. Geneva Papers on Risk and Insurance - Issues and Practice, 43(3), 359-396.
Escuela de Alta Dirección y Administración [EADA];. (2019). II° Informe Nivel Digital Directivo en Perú 2019. Lima, Perú.
Farivar, F., & Richardson, J. (2020). Workplace digitalisation and work-nonwork satisfaction: the role of spillover social media, Behaviour & Information Technology. Behaviour & Information Technology, 1-12.
Galvis-Lista, E. A., & González-Zabala, M. (2014). Herramientas para la gestión de procesos de negocio y su relación con el ciclo de vida de los procesos de negocio: una revisión de literatura. Ciencia e Ingeniería Neogranadina, 24 (2), 37-55.
Itani, O. S., Agnihotri, R., & Dingus, R. (2017). The use of social media in B2b sales and its impact on competitive intelli-gence gathering and adaptive selling: Examining the role of learning orientation as a facilitator. Industrial Markrting Magement, 66, 64-79.
Katz, R. L. (2018). Capital humano para la transformación digital en América Latina. Desarrollo productivo, 1-40.
Khansa, L., Kuem, J., Siponen, M., & Kim, S. S. (2017). To Cyberloaf or Not to Cyberloaf: The Impact of the Announce-ment of Formal Organizational Controls. Journal of Management Information Systems, 34(1), 141-176.
Kim, R. Y. (2020). The impact of COVID-19 on consumers: Preparing for digital sales. IEEE Engineering Management Review, 8581(c), 1-1.
Koopmans, L. (2015). Individual Work Performance Questionnaire instruction manual. Amsterdam: NL: TNO Innovation for Life – VU University Medical Center.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Lerner, D., de Vet, H. C., & van der Beek, A. J. (2016). Cross-cultural adaptation of the Individual Work Performance Questionnaire. Work, 53(3), 609-619.
Kutnjak, A., Pihiri, I., & Furjan, M. T. (2019). Digital Transformation Case Studies Across Industries – Literature Review. In 2019 42nd International Convention on Information and Communication Technology, Electronics and Microelec-tronics (MIPRO), 1293-1298.
Maida, M. T., Riyanto, S., & Ali, H. (2017). Effect of job satisfaction and leadership style towards employee productivity at PT Asuransi Umum Bumiputera Muda 1967. Saudi Journal of Business and Management Studies, 2, 157-168.
Mihova, T. B., & Ivanova, I. M. (2020). Digitalization of HR activities in industrial enterprises. IOP Conference Series: Materials Science and Engineering, 878, 012069.
Mohamad, M., Ahmad, A., Sulaiman, n. L., Mohd, K., & Chee, L. (2016). Vocational students’ ability in invention pro-cess. Advanced Science Letters, 22(12), 4299-4302.
Ochoa, O. (2016). Digital culture: Building new organizarional behaviors and habits to maximize the potencial of technol-ogy. Economic studies bulletin, 217, 71-83.
Pitoyo, D., & Suharyanto. (2020). The application of information technology, knowledge and skill and the impacts to em-ployee performance. TSSA 2019 - 13th International conference on telecommunication systems, services, and applica-tions, proceedings, 8985500, 82-88.
Ramos-Villagrasa, P., Barrada, J. R., & Fernández-del-Río, E. K. (2019). Assessing job performance using brief self-report scales: The case of the individual work performance questionnaire. Journal of work and organizational psychol-ogy, 35, 195- 205.
Rogers, D. L. (2016). The digital transformation playbook: Rethink your business for the digital age. New York: Columbia University Press.
Rosero, J. (2019). Transformación Digital y Desempeño Organizacional en Empresas del Sector de Energía Eléctrica. (Tesis de Maestría). Universidad Nacional de Colombia.
Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1), 67-68.
Scardovi, C. (2017). Digital Transformation in digital services. London: Springer International Publishing.
Shishi, P., Muhammad, B., Niriender, P., & Ariff, J. (2016). Factors Affecting Recovery of Service Performance and Cus-tomer Service Employees: A Study of the Malaysian Life Insurance Industry. International journal of productivity and performance management, 65(7), 898-924.
Stark, J. (2020). Digital Transformation of Industry. Geneva, Switzerland: Springer International Publishing.
Stoeckli, E., Dremel, C., Uebernickel, F., & Brenner, W. (2019). How affordances of chatbots cross. Electronic Markets, 30, 369–403.
Universidad de Ingeniería y Tecnología [UTEC]. (2019). Transformación Digital en el Perú. Lima: Everis.
Veingerl Cic, Z., Vujica Herzog, N., & Macek, A. (2020). Individual work performance management model. International Journal of Simulation Modelling (IJSIMM), 19(1), 112-122.
Vukanovic, Z. (2016). The paradigm shift: From static to evolutionary/dynamic/transformational/ net-worked/modular/dynamic business model concept. Switzerland: Springer International Publishing.
Winasis, S., Riyanto, S., & Ariyanto, E. (2020). Digital transformation in the indonesian banking industry: Impact on em-ployee engagement. International Journal of Innovation, Creativity and Change, 12 (4), 528-543.
Witherspoon, D. J. (2015). The influence of ICT adoption on performance of micro insurance business in Kenya. (Master Thesis). University of Nairobi.
Ying-Yu, K. C., Yi-Long, J., & Bing-Li, W. (2016). Effect of digital transformation on organisational performance of SMEs: Evidence from the Taiwanese textile industry’s web portal. Internet Research, 26 (1), 186-212.