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How to cite this paper
APA: Tran, N., Pham, T., Hoang, H & Chophel, Y. (2026). Delving into digital HRM practices: Their impact on employee experience and organizational commitment. Decision Science Letters, 15(2), 473-480.
Chicago/Turabian: Tran, N., Pham, T., Hoang, H & Chophel, Y. 2026. "Delving into digital HRM practices: Their impact on employee experience and organizational commitment." Decision Science Letters 15, no. 2 (2026): 473-480.
AMA: Tran, N., Pham, T., Hoang, H & Chophel, Y. Delving into digital HRM practices: Their impact on employee experience and organizational commitment. Decision Science Letters. 2026;15(2):473-480.
References
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Armstrong, M. (2016). Armstrong's handbook of strategic human resource management. Kogan Page Publishers.
Bondarouk, T., Parry, E., & Furtmueller, E. (2017). Electronic HRM: four decades of research on adoption and consequences. The International Journal of human resource management, 28(1), 98-131.
Bondarouk, T., & Brewster, C. (2016). Conceptualising the future of HRM and technology research. The International Journal of Human Resource Management, 27(21), 2652-2671.
Budhwar, P., Malik, A., De Silva, M. T., & Thevisuthan, P. (2022). Artificial intelligence–challenges and opportunities for international HRM: a review and research agenda. The International Journal of Human Resource Management, 33(6), 1065-1097.
Bukht, R., & Heeks, R. (2017). Defining, conceptualising and measuring the digital economy. Development Informatics working paper, 68.
Chen, Y., & Fulmer, I. S. (2018). Fine‐tuning what we know about employees' experience with flexible work arrangements and their job attitudes. Human Resource Management, 57(1), 381-395.
Cherif, F. (2020). The role of human resource management practices and employee job satisfaction in predicting organizational commitment in Saudi Arabian banking sector. International Journal of Sociology and Social Policy, 40(7/8), 529-541.
Farndale, E., & Kelliher, C. (2013). Implementing performance appraisal: Exploring the employee experience. Human Resource Management, 52(6), 879-897.
Fenech, R., Baguant, P., & Ivanov, D. (2019). The changing role of human resource management in an era of digital transformation. Journal of Management Information & Decision Sciences, 22(2).
Halid, H., Yusoff, Y. M., & Somu, H. (2020, May). The relationship between digital human resource management and organizational performance. In First ASEAN Business, Environment, and Technology Symposium (ABEATS 2019) (pp. 96-99). Atlantis Press.
Holm, A. B. (2012). E-recruitment: towards an ubiquitous recruitment process and candidate relationship management. German Journal of Human Resource Management, 26(3), 241-259.
IBM & Globoforce (2017). The Employee Experience Index around the globe How countries measure up and create human workplaces.
Iles, P., Mabey, C., & Robertson, I. (1990). HRM practices and employee commitment: Possibilities, pitfalls and paradoxes. British Journal of Management, 1(3), 147-157.
Kovach, K. A., & Cathcart Jr, C. E. (1999). Human resource information systems (HRIS): Providing business with rapid data access, information exchange and strategic advantage. Public personnel management, 28(2), 275-282.
Lee, B. C., & Kim, B. Y. (2021). Development of an AI-based interview system for remote hiring. International Journal of Advanced Research in Engineering and Technology (IJARET), 12(3), 654-663.
Lei, Z., & Jing, Y. (2016). Study on human resource reform in the digital transformation. In 2016 Joint International Information Technology, Mechanical and Electronic Engineering Conference (pp. 471-477). Atlantis Press.
Lengnick-Hall, M. L., Neely, A. R., & Stone, C. B. (2018). Human resource management in the digital age: Big data, HR analytics and artificial intelligence. In Management and technological challenges in the digital age (pp. 1-30). CRC Press.
Malik, A., Budhwar, P., Mohan, H., & NR, S. (2023). Employee experience–the missing link for engaging employees: Insights from an MNE's AI‐based HR ecosystem. Human Resource Management, 62(1), 97-115.
Maurer (2019) New Employee Onboarding Guide. Accessed on 02 December 2024 at https://www.shrm.org/content/dam/en/shrm/topics-tools/news/technology/NewEmployeeOnboardingGuide.pdf
Meyer, J. P., & Smith, C. A. (2000). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences/Revue canadienne des sciences de l'administration, 17(4), 319-331.
Morgan, J. (2017). The employee experience advantage: How to win the war for talent by giving employees the workspaces they want, the tools they need, and a culture they can celebrate. John Wiley & Sons.
Mudie, P. (2003). Internal customer: by design or by default. European Journal of Marketing, 37(9), 1261-1276.
Obeidat, B. Y. (2012). The relationship between human resource information system (HRIS) functions and human resource management (HRM) functionalities. Journal of Management Research, 4(4), 192-211.
Obeidat, S. M. (2016). The link between e-HRM use and HRM effectiveness: An empirical study. Personnel Review
Parry, E., & Strohmeier, S. (2014). HRM in the digital age–digital changes and challenges of the HR profession. Employee Relations.
Plaskoff, J. (2017). Employee experience: the new human resource management approach. Strategic HR Review, 16(3), 136-141.
Rahman, M., Mordi, C., & Nwagbara, U. (2018). Factors influencing E-HRM implementation in government organisations: Case studies from Bangladesh. Journal of Enterprise Information Management.
Schuler, R. S., & Jackson, S. E. (1987). Linking competitive strategies with human resource management practices. Academy of Management Perspectives, 1(3), 207-219.
Sengupta, A., Lalwani, S., Goswami, S., & Srivastava, P. (2021). Reinventing HR functions with SMAC technologies-an exploratory study. Materials Today: Proceedings, 46, 10169-10174.
Strohmeier, D.E.P.a.P.S. (2014). HRM in the digital age – digital changes and challenges of the HR profession, Employee Relations, Vol. 36 No. 4.
Strohmeier, S. (2020). Digital human resource management: A conceptual clarification. German Journal of Human Resource Management, 34(3), 345-365.
Theres, C., & Strohmeier, S. (2023). Met the expectations? A meta-analysis of the performance consequences of digital HRM. International Journal of Human Resource Management, 34(20), 3857–3892.
Thite, M. (Ed.). (2018). e-HRM: Digital approaches, directions & applications. Routledge.
Vardarlier, P. (2020). Digital transformation of human resource management: digital applications and strategic tools in HRM. In Digital business strategies in blockchain ecosystems (pp. 239-264). Springer, Cham.
Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing Digital Transformation, 13-66.
Worldbank (2024). The World Bank in Vietnam. Accessed on 15 December 2024 at https://www.worldbank.org/en/country/vietnam/overview
Wright, P. M., & Kehoe, R. R. (2008). Human resource practices and organizational commitment: A deeper examination. Asia Pacific Journal of Human Resources, 46(1), 6-20.
Yadav, M., & Vihari, N. S. (2023). Employee experience: construct clarification, conceptualization and validation of a new scale. FIIB Business Review, 12(3), 328-342.
Armstrong, M. (2016). Armstrong's handbook of strategic human resource management. Kogan Page Publishers.
Bondarouk, T., Parry, E., & Furtmueller, E. (2017). Electronic HRM: four decades of research on adoption and consequences. The International Journal of human resource management, 28(1), 98-131.
Bondarouk, T., & Brewster, C. (2016). Conceptualising the future of HRM and technology research. The International Journal of Human Resource Management, 27(21), 2652-2671.
Budhwar, P., Malik, A., De Silva, M. T., & Thevisuthan, P. (2022). Artificial intelligence–challenges and opportunities for international HRM: a review and research agenda. The International Journal of Human Resource Management, 33(6), 1065-1097.
Bukht, R., & Heeks, R. (2017). Defining, conceptualising and measuring the digital economy. Development Informatics working paper, 68.
Chen, Y., & Fulmer, I. S. (2018). Fine‐tuning what we know about employees' experience with flexible work arrangements and their job attitudes. Human Resource Management, 57(1), 381-395.
Cherif, F. (2020). The role of human resource management practices and employee job satisfaction in predicting organizational commitment in Saudi Arabian banking sector. International Journal of Sociology and Social Policy, 40(7/8), 529-541.
Farndale, E., & Kelliher, C. (2013). Implementing performance appraisal: Exploring the employee experience. Human Resource Management, 52(6), 879-897.
Fenech, R., Baguant, P., & Ivanov, D. (2019). The changing role of human resource management in an era of digital transformation. Journal of Management Information & Decision Sciences, 22(2).
Halid, H., Yusoff, Y. M., & Somu, H. (2020, May). The relationship between digital human resource management and organizational performance. In First ASEAN Business, Environment, and Technology Symposium (ABEATS 2019) (pp. 96-99). Atlantis Press.
Holm, A. B. (2012). E-recruitment: towards an ubiquitous recruitment process and candidate relationship management. German Journal of Human Resource Management, 26(3), 241-259.
IBM & Globoforce (2017). The Employee Experience Index around the globe How countries measure up and create human workplaces.
Iles, P., Mabey, C., & Robertson, I. (1990). HRM practices and employee commitment: Possibilities, pitfalls and paradoxes. British Journal of Management, 1(3), 147-157.
Kovach, K. A., & Cathcart Jr, C. E. (1999). Human resource information systems (HRIS): Providing business with rapid data access, information exchange and strategic advantage. Public personnel management, 28(2), 275-282.
Lee, B. C., & Kim, B. Y. (2021). Development of an AI-based interview system for remote hiring. International Journal of Advanced Research in Engineering and Technology (IJARET), 12(3), 654-663.
Lei, Z., & Jing, Y. (2016). Study on human resource reform in the digital transformation. In 2016 Joint International Information Technology, Mechanical and Electronic Engineering Conference (pp. 471-477). Atlantis Press.
Lengnick-Hall, M. L., Neely, A. R., & Stone, C. B. (2018). Human resource management in the digital age: Big data, HR analytics and artificial intelligence. In Management and technological challenges in the digital age (pp. 1-30). CRC Press.
Malik, A., Budhwar, P., Mohan, H., & NR, S. (2023). Employee experience–the missing link for engaging employees: Insights from an MNE's AI‐based HR ecosystem. Human Resource Management, 62(1), 97-115.
Maurer (2019) New Employee Onboarding Guide. Accessed on 02 December 2024 at https://www.shrm.org/content/dam/en/shrm/topics-tools/news/technology/NewEmployeeOnboardingGuide.pdf
Meyer, J. P., & Smith, C. A. (2000). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences/Revue canadienne des sciences de l'administration, 17(4), 319-331.
Morgan, J. (2017). The employee experience advantage: How to win the war for talent by giving employees the workspaces they want, the tools they need, and a culture they can celebrate. John Wiley & Sons.
Mudie, P. (2003). Internal customer: by design or by default. European Journal of Marketing, 37(9), 1261-1276.
Obeidat, B. Y. (2012). The relationship between human resource information system (HRIS) functions and human resource management (HRM) functionalities. Journal of Management Research, 4(4), 192-211.
Obeidat, S. M. (2016). The link between e-HRM use and HRM effectiveness: An empirical study. Personnel Review
Parry, E., & Strohmeier, S. (2014). HRM in the digital age–digital changes and challenges of the HR profession. Employee Relations.
Plaskoff, J. (2017). Employee experience: the new human resource management approach. Strategic HR Review, 16(3), 136-141.
Rahman, M., Mordi, C., & Nwagbara, U. (2018). Factors influencing E-HRM implementation in government organisations: Case studies from Bangladesh. Journal of Enterprise Information Management.
Schuler, R. S., & Jackson, S. E. (1987). Linking competitive strategies with human resource management practices. Academy of Management Perspectives, 1(3), 207-219.
Sengupta, A., Lalwani, S., Goswami, S., & Srivastava, P. (2021). Reinventing HR functions with SMAC technologies-an exploratory study. Materials Today: Proceedings, 46, 10169-10174.
Strohmeier, D.E.P.a.P.S. (2014). HRM in the digital age – digital changes and challenges of the HR profession, Employee Relations, Vol. 36 No. 4.
Strohmeier, S. (2020). Digital human resource management: A conceptual clarification. German Journal of Human Resource Management, 34(3), 345-365.
Theres, C., & Strohmeier, S. (2023). Met the expectations? A meta-analysis of the performance consequences of digital HRM. International Journal of Human Resource Management, 34(20), 3857–3892.
Thite, M. (Ed.). (2018). e-HRM: Digital approaches, directions & applications. Routledge.
Vardarlier, P. (2020). Digital transformation of human resource management: digital applications and strategic tools in HRM. In Digital business strategies in blockchain ecosystems (pp. 239-264). Springer, Cham.
Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing Digital Transformation, 13-66.
Worldbank (2024). The World Bank in Vietnam. Accessed on 15 December 2024 at https://www.worldbank.org/en/country/vietnam/overview
Wright, P. M., & Kehoe, R. R. (2008). Human resource practices and organizational commitment: A deeper examination. Asia Pacific Journal of Human Resources, 46(1), 6-20.
Yadav, M., & Vihari, N. S. (2023). Employee experience: construct clarification, conceptualization and validation of a new scale. FIIB Business Review, 12(3), 328-342.