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How to cite this paper
APA: Kartika, N., Siswanto, N., Vanany, I & Shalahuddin, L. (2026). DEMATEL-based analysis of critical success factors for the development of Indonesia’s aircraft component supporting industry. Decision Science Letters, 15(2), 395-406.
Chicago/Turabian: Kartika, N., Siswanto, N., Vanany, I & Shalahuddin, L. 2026. "DEMATEL-based analysis of critical success factors for the development of Indonesia’s aircraft component supporting industry." Decision Science Letters 15, no. 2 (2026): 395-406.
AMA: Kartika, N., Siswanto, N., Vanany, I & Shalahuddin, L. DEMATEL-based analysis of critical success factors for the development of Indonesia’s aircraft component supporting industry. Decision Science Letters. 2026;15(2):395-406.
References
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Chatterjee, S., Chaudhuri, R., Vrontis, D., & Thrassou, A. (2022). Corporate social responsibility in the post-COVID-19 period: Critical modeling and analysis using the DEMATEL method. Management Decision, 60(10), 2694–2718. https://doi.org/10.1108/MD-09-2021-1209
De Amorim, C. R., Kerber, J. M. C., Giannetti, B. F., & Bouzon, M. (2025). Critical success factors for implementing circular economy in the photovoltaic sector. Circular Economy and Sustainability. https://doi.org/10.1007/s43615-025-00701-5
Duy, P. N. N., & Hoang, T. M. (2017). Factors affecting customer satisfaction and customer loyalty: The case of Binh Duong ceramic products. Journal of Asian Business Strategy, 7(1), 27–38.
Elshaarawy, R., & Ezzat, R. A. (2023). Global value chains, financial constraints, and innovation. Small Business Economics, 61(1), 223–257. https://doi.org/10.1007/s11187-022-00685-8
Gereffi, G., Humphrey, J., & Sturgeon, T. (2005). Governance of global value chains. Review of International Political Economy, 12(1), 78–104. https://doi.org/10.1080/09692290500049805
Gupta, S., Joshi, D., Jagtap, S., Trollman, H., Haddad, Y., Yuksek, Y. A., Salonitis, K., Raut, R., & Narkhede, B. (2024). From failure to success: A framework for the successful deployment of Industry 4.0 principles in the aerospace industry. International Journal of Industrial Engineering and Operations Management, 6(4), 277–298. https://doi.org/10.1108/IJIEOM-04-2023-0042
Hakim, I. M., Singgih, M. L., & Gunarta, I. K. (2021). Critical success factors for implementation of the internet of things in automotive companies: A literature review. In Proceedings of the International Conference on Industrial Engineering and Operations Management. https://doi.org/10.46254/AN11.20210881
Hakim, I. M., Singgih, M. L., & Gunarta, I. K. (2022). Evaluating critical success factors for implementation of the internet of things (IoT) using DEMATEL: A case of an Indonesian automotive company. In Proceedings of the International Conference on Engineering and Information Technology for Sustainable Industry (pp. 1–7). https://doi.org/10.1145/3557738.3557867
Hanif, M., Hafeez, S., & Riaz, A. (2010). Factors affecting customer satisfaction. International Research Journal of Finance and Economics, 60, 44–52.
Hanus, D., Revel, P., Marulo, F., & Bauer, P. (2017). Aviation and the 4th industrial revolution: The prominent role of networks of excellence. Aerotecnica Missili & Spazio, 96(2), 86–89. https://doi.org/10.1007/BF03404740
Harsudiono, J., et al. (2022). Peta jalan ekosistem industri kedirgantaraan Indonesia [Roadmap of Indonesia’s aerospace industry ecosystem]. Kementerian Perencanaan Pembangunan Nasional/Badan Perencanaan Pembangunan Nasional (Bappenas). (In Indonesian)
Humphrey, J., & Schmitz, H. (2002). How does insertion in global value chains affect upgrading in industrial clusters? Regional Studies, 36(9), 1017–1027. https://doi.org/10.1080/0034340022000022198
Ichou, S., & Veress, Á. (2024). Hierarchy of roadmap items: Prioritization strategy development in the aircraft MRO industry to enhance profit and sustainability. Acta Polytechnica Hungarica, 21(6), 187–201. https://doi.org/10.12700/APH.21.6.2024.6.10
Kabak, Ö., Ülengin, F., Çekyay, B., Önsel, Ş., & Özaydın, Ö. (2016). Critical success factors for the iron and steel industry in Turkey: A fuzzy DEMATEL approach. International Journal of Fuzzy Systems, 18(3), 523–536. https://doi.org/10.1007/s40815-015-0067-7
Kano, L., Tsang, E. W. K., & Yeung, H. W. (2020). Global value chains: A review of the multi-disciplinary literature. Journal of International Business Studies, 51(4), 577–622. https://doi.org/10.1057/s41267-020-00304-2
Khan, M. M., & Narawane, M. (2018). Examining factors affecting customer satisfaction: An empirical study. International Journal of Business Excellence, 15(2), 204–220.
Liang, H., Ren, J., Gao, Z., Gao, S., Luo, X., Dong, L., & Scipioni, A. (2016). Identification of critical success factors for the sustainable development of the biofuel industry in China based on gray DEMATEL. Journal of Cleaner Production, 131, 500–508. https://doi.org/10.1016/j.jclepro.2016.04.151
Liu, X., & White, S. (2001). Comparing innovation systems: A framework and application to China’s transitional context. Research Policy, 30(7), 1091–1114. https://doi.org/10.1016/S0048-7333(00)00132-3
Mathew, S., & Pretorius, J. H. C. (2017). Critical success factors for instrumentation and control projects within the power industry in South Africa. In Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (pp. 608–613). https://doi.org/10.1109/IEEM.2017.8289963
Maulana, F. R., & Raharjo, T. (2021). Identification of challenges, critical success factors, and best practices of Scrum implementation: An Indonesian telecommunication company case study. Journal of Physics: Conference Series, 1811(1), 012120. https://doi.org/10.1088/1742-6596/1811/1/012120
Mauricio, A. L., & Jabbour, A. B. L. S. (2017). Fatores críticos de sucesso à adoção de GSCM: Estudo de casos no setor de baterias automotivas [Critical success factors for adopting GSCM: Case studies in the automotive battery sector]. Gestão & Produção, 24(1), 78–94. https://doi.org/10.1590/0104-530x2267-16
Mittal, M., Rahman, K. F., Jha, C. K., Bali, S., & Bali, V. (2025). A DEMATEL-based framework for combating digital piracy in the media & entertainment industry through blockchain: A critical success factor analysis. International Journal of Mathematical Engineering and Management Sciences, 10(6), 1658–1677. https://doi.org/10.33889/IJMEMS.2025.10.6.079
Mohanta, P. R., & Mahanty, B. (2021). Modeling critical success factors for implementing Industry 4.0 in Indian manufacturing MSMEs. In A. Dolgui et al. (Eds.), Advances in production management systems (pp. 89–97). Springer. https://doi.org/10.1007/978-3-030-85902-2_10
Niosi, J., & Zhegu, M. (2005). Aerospace clusters: Local or global knowledge spillovers? Industry & Innovation, 12(1), 5–29. https://doi.org/10.1080/1366271042000339049
Nurbossynova, S., Sautbekov, A., Zholdaskhan, B., Abdallah, Y., & Shehab, E. (2021). Critical success factors of digitalization of Kazakhstan manufacturing industry. In Proceedings of the IEEE International Conference on Smart Information Systems and Technologies (pp. 1–6). https://doi.org/10.1109/SIST50301.2021.9465926
Paul, S., Ali, S. M., Hasan, M. A., Paul, S. K., & Kabir, G. (2022). Critical success factors for supply chain sustainability in the wood industry: An integrated PCA-ISM model. Sustainability, 14(3), 1863. https://doi.org/10.3390/su14031863
Pereira, G. S., Novaski, O., Santos Neto, N. F., & Mota, F. A. S. (2022). Study on the state of the art of critical success factors and project management performance. Gestão & Produção, 29, e4722. https://doi.org/10.1590/1806-9649-2022v29e4722
Porter, M. E. (1998). Competitive strategy: Techniques for analyzing industries and competitors. Free Press.
Rehman, M. A. A., Aneyrao, T. A., & Shrivastava, R. L. (2015). Identification of critical success factors in the Indian automobile industry: A GSCM approach. International Journal of Process Management and Benchmarking, 5(2), 229–246. https://doi.org/10.1504/IJPMB.2015.068670
Rodríguez-Segura, E., Ortiz-Marcos, I., Romero, J. J., & Tafur-Segura, J. (2016). Critical success factors in large projects in the aerospace and defense sectors. Journal of Business Research, 69(11), 5419–5425. https://doi.org/10.1016/j.jbusres.2016.04.148
Roux, E., Argyropoulou, M., & Argyropoulou, R. (2024). Critical success factors influencing project success in turnkey mechanical engineering projects within a project-based organisation. Procedia Computer Science, 239, 693–700. https://doi.org/10.1016/j.procs.2024.06.225
Sivakumaran, T., Kohne, F., & Toth, M. (2015). Identification of critical success factors for emerging market entry planning processes in the automotive industry. In Proceedings of the IEEE IEEM (pp. 1694–1698). https://doi.org/10.1109/IEEM.2015.7385936
Talib, A. R. A., Zainal, K., & Hack, I. (2015). Malaysian aerospace industry blueprint 2030. Malaysian Industry-Government Group for High Technology. https://doi.org/10.13140/RG.2.1.3618.1927
Tang, C. S., & Veelenturf, L. P. (2019). The strategic role of logistics in the Industry 4.0 era. Transportation Research Part E: Logistics and Transportation Review, 129, 1–11. https://doi.org/10.1016/j.tre.2019.06.004
Tsiga, Z., Emes, M., & Smith, A. (2017). Critical success factors for projects in the petroleum industry. Procedia Computer Science, 121, 224–231. https://doi.org/10.1016/j.procs.2017.11.031
Veltsin, N., Chountalas, P. T., Koutsouki, E., Karvounidi, M. D., & Fousteris, A. E. (2025). Modeling human critical success factors for maritime safety: A DEMATEL approach. Safety Science, 189, 106886. https://doi.org/10.1016/j.ssci.2025.106886
Wahab, M. H. A. A., Ismail, M., & Muhayiddin, M. N. (2020). Critical success factors of operational excellence practices for manufacturing industry. International Journal of Business Performance and Supply Chain Modelling, 11(4), 358–376. https://doi.org/10.1504/IJBPSCM.2020.112731
Wang, J., & Zhang, C. (2025). Aiming to enhance higher education practice through generative AI integration: A theoretical exploration of critical success factors. SAGE Open, 15(2). https://doi.org/10.1177/21582440251342464
World Trade Organization. (2017). Global value chain development report 2019: Technological innovation, supply chain trade, and workers in a globalized world. https://doi.org/10.30875/6b9727ab-en
Zúñiga, C., & Boosten, G. (2021). Queretaro Airport business model: Proposal to update the airport master plan. Transportation Research Procedia, 56, 10–18. https://doi.org/10.1016/j.trpro.2021.09.002
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Thrassou, A. (2022). Corporate social responsibility in the post-COVID-19 period: Critical modeling and analysis using the DEMATEL method. Management Decision, 60(10), 2694–2718. https://doi.org/10.1108/MD-09-2021-1209
De Amorim, C. R., Kerber, J. M. C., Giannetti, B. F., & Bouzon, M. (2025). Critical success factors for implementing circular economy in the photovoltaic sector. Circular Economy and Sustainability. https://doi.org/10.1007/s43615-025-00701-5
Duy, P. N. N., & Hoang, T. M. (2017). Factors affecting customer satisfaction and customer loyalty: The case of Binh Duong ceramic products. Journal of Asian Business Strategy, 7(1), 27–38.
Elshaarawy, R., & Ezzat, R. A. (2023). Global value chains, financial constraints, and innovation. Small Business Economics, 61(1), 223–257. https://doi.org/10.1007/s11187-022-00685-8
Gereffi, G., Humphrey, J., & Sturgeon, T. (2005). Governance of global value chains. Review of International Political Economy, 12(1), 78–104. https://doi.org/10.1080/09692290500049805
Gupta, S., Joshi, D., Jagtap, S., Trollman, H., Haddad, Y., Yuksek, Y. A., Salonitis, K., Raut, R., & Narkhede, B. (2024). From failure to success: A framework for the successful deployment of Industry 4.0 principles in the aerospace industry. International Journal of Industrial Engineering and Operations Management, 6(4), 277–298. https://doi.org/10.1108/IJIEOM-04-2023-0042
Hakim, I. M., Singgih, M. L., & Gunarta, I. K. (2021). Critical success factors for implementation of the internet of things in automotive companies: A literature review. In Proceedings of the International Conference on Industrial Engineering and Operations Management. https://doi.org/10.46254/AN11.20210881
Hakim, I. M., Singgih, M. L., & Gunarta, I. K. (2022). Evaluating critical success factors for implementation of the internet of things (IoT) using DEMATEL: A case of an Indonesian automotive company. In Proceedings of the International Conference on Engineering and Information Technology for Sustainable Industry (pp. 1–7). https://doi.org/10.1145/3557738.3557867
Hanif, M., Hafeez, S., & Riaz, A. (2010). Factors affecting customer satisfaction. International Research Journal of Finance and Economics, 60, 44–52.
Hanus, D., Revel, P., Marulo, F., & Bauer, P. (2017). Aviation and the 4th industrial revolution: The prominent role of networks of excellence. Aerotecnica Missili & Spazio, 96(2), 86–89. https://doi.org/10.1007/BF03404740
Harsudiono, J., et al. (2022). Peta jalan ekosistem industri kedirgantaraan Indonesia [Roadmap of Indonesia’s aerospace industry ecosystem]. Kementerian Perencanaan Pembangunan Nasional/Badan Perencanaan Pembangunan Nasional (Bappenas). (In Indonesian)
Humphrey, J., & Schmitz, H. (2002). How does insertion in global value chains affect upgrading in industrial clusters? Regional Studies, 36(9), 1017–1027. https://doi.org/10.1080/0034340022000022198
Ichou, S., & Veress, Á. (2024). Hierarchy of roadmap items: Prioritization strategy development in the aircraft MRO industry to enhance profit and sustainability. Acta Polytechnica Hungarica, 21(6), 187–201. https://doi.org/10.12700/APH.21.6.2024.6.10
Kabak, Ö., Ülengin, F., Çekyay, B., Önsel, Ş., & Özaydın, Ö. (2016). Critical success factors for the iron and steel industry in Turkey: A fuzzy DEMATEL approach. International Journal of Fuzzy Systems, 18(3), 523–536. https://doi.org/10.1007/s40815-015-0067-7
Kano, L., Tsang, E. W. K., & Yeung, H. W. (2020). Global value chains: A review of the multi-disciplinary literature. Journal of International Business Studies, 51(4), 577–622. https://doi.org/10.1057/s41267-020-00304-2
Khan, M. M., & Narawane, M. (2018). Examining factors affecting customer satisfaction: An empirical study. International Journal of Business Excellence, 15(2), 204–220.
Liang, H., Ren, J., Gao, Z., Gao, S., Luo, X., Dong, L., & Scipioni, A. (2016). Identification of critical success factors for the sustainable development of the biofuel industry in China based on gray DEMATEL. Journal of Cleaner Production, 131, 500–508. https://doi.org/10.1016/j.jclepro.2016.04.151
Liu, X., & White, S. (2001). Comparing innovation systems: A framework and application to China’s transitional context. Research Policy, 30(7), 1091–1114. https://doi.org/10.1016/S0048-7333(00)00132-3
Mathew, S., & Pretorius, J. H. C. (2017). Critical success factors for instrumentation and control projects within the power industry in South Africa. In Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (pp. 608–613). https://doi.org/10.1109/IEEM.2017.8289963
Maulana, F. R., & Raharjo, T. (2021). Identification of challenges, critical success factors, and best practices of Scrum implementation: An Indonesian telecommunication company case study. Journal of Physics: Conference Series, 1811(1), 012120. https://doi.org/10.1088/1742-6596/1811/1/012120
Mauricio, A. L., & Jabbour, A. B. L. S. (2017). Fatores críticos de sucesso à adoção de GSCM: Estudo de casos no setor de baterias automotivas [Critical success factors for adopting GSCM: Case studies in the automotive battery sector]. Gestão & Produção, 24(1), 78–94. https://doi.org/10.1590/0104-530x2267-16
Mittal, M., Rahman, K. F., Jha, C. K., Bali, S., & Bali, V. (2025). A DEMATEL-based framework for combating digital piracy in the media & entertainment industry through blockchain: A critical success factor analysis. International Journal of Mathematical Engineering and Management Sciences, 10(6), 1658–1677. https://doi.org/10.33889/IJMEMS.2025.10.6.079
Mohanta, P. R., & Mahanty, B. (2021). Modeling critical success factors for implementing Industry 4.0 in Indian manufacturing MSMEs. In A. Dolgui et al. (Eds.), Advances in production management systems (pp. 89–97). Springer. https://doi.org/10.1007/978-3-030-85902-2_10
Niosi, J., & Zhegu, M. (2005). Aerospace clusters: Local or global knowledge spillovers? Industry & Innovation, 12(1), 5–29. https://doi.org/10.1080/1366271042000339049
Nurbossynova, S., Sautbekov, A., Zholdaskhan, B., Abdallah, Y., & Shehab, E. (2021). Critical success factors of digitalization of Kazakhstan manufacturing industry. In Proceedings of the IEEE International Conference on Smart Information Systems and Technologies (pp. 1–6). https://doi.org/10.1109/SIST50301.2021.9465926
Paul, S., Ali, S. M., Hasan, M. A., Paul, S. K., & Kabir, G. (2022). Critical success factors for supply chain sustainability in the wood industry: An integrated PCA-ISM model. Sustainability, 14(3), 1863. https://doi.org/10.3390/su14031863
Pereira, G. S., Novaski, O., Santos Neto, N. F., & Mota, F. A. S. (2022). Study on the state of the art of critical success factors and project management performance. Gestão & Produção, 29, e4722. https://doi.org/10.1590/1806-9649-2022v29e4722
Porter, M. E. (1998). Competitive strategy: Techniques for analyzing industries and competitors. Free Press.
Rehman, M. A. A., Aneyrao, T. A., & Shrivastava, R. L. (2015). Identification of critical success factors in the Indian automobile industry: A GSCM approach. International Journal of Process Management and Benchmarking, 5(2), 229–246. https://doi.org/10.1504/IJPMB.2015.068670
Rodríguez-Segura, E., Ortiz-Marcos, I., Romero, J. J., & Tafur-Segura, J. (2016). Critical success factors in large projects in the aerospace and defense sectors. Journal of Business Research, 69(11), 5419–5425. https://doi.org/10.1016/j.jbusres.2016.04.148
Roux, E., Argyropoulou, M., & Argyropoulou, R. (2024). Critical success factors influencing project success in turnkey mechanical engineering projects within a project-based organisation. Procedia Computer Science, 239, 693–700. https://doi.org/10.1016/j.procs.2024.06.225
Sivakumaran, T., Kohne, F., & Toth, M. (2015). Identification of critical success factors for emerging market entry planning processes in the automotive industry. In Proceedings of the IEEE IEEM (pp. 1694–1698). https://doi.org/10.1109/IEEM.2015.7385936
Talib, A. R. A., Zainal, K., & Hack, I. (2015). Malaysian aerospace industry blueprint 2030. Malaysian Industry-Government Group for High Technology. https://doi.org/10.13140/RG.2.1.3618.1927
Tang, C. S., & Veelenturf, L. P. (2019). The strategic role of logistics in the Industry 4.0 era. Transportation Research Part E: Logistics and Transportation Review, 129, 1–11. https://doi.org/10.1016/j.tre.2019.06.004
Tsiga, Z., Emes, M., & Smith, A. (2017). Critical success factors for projects in the petroleum industry. Procedia Computer Science, 121, 224–231. https://doi.org/10.1016/j.procs.2017.11.031
Veltsin, N., Chountalas, P. T., Koutsouki, E., Karvounidi, M. D., & Fousteris, A. E. (2025). Modeling human critical success factors for maritime safety: A DEMATEL approach. Safety Science, 189, 106886. https://doi.org/10.1016/j.ssci.2025.106886
Wahab, M. H. A. A., Ismail, M., & Muhayiddin, M. N. (2020). Critical success factors of operational excellence practices for manufacturing industry. International Journal of Business Performance and Supply Chain Modelling, 11(4), 358–376. https://doi.org/10.1504/IJBPSCM.2020.112731
Wang, J., & Zhang, C. (2025). Aiming to enhance higher education practice through generative AI integration: A theoretical exploration of critical success factors. SAGE Open, 15(2). https://doi.org/10.1177/21582440251342464
World Trade Organization. (2017). Global value chain development report 2019: Technological innovation, supply chain trade, and workers in a globalized world. https://doi.org/10.30875/6b9727ab-en
Zúñiga, C., & Boosten, G. (2021). Queretaro Airport business model: Proposal to update the airport master plan. Transportation Research Procedia, 56, 10–18. https://doi.org/10.1016/j.trpro.2021.09.002