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Growing Science » Decision Science Letters » Rethinking operational decisions making: Strategic drivers from management commitment, supply chain transparency and integration

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Decision Science Letters

ISSN 1929-5812 (Online) - ISSN 1929-5804 (Print)
Quarterly Publication
Volume 14 Issue 4 pp. 837-848 , 2025

Rethinking operational decisions making: Strategic drivers from management commitment, supply chain transparency and integration Pages 837-848 Right click to download the paper Download PDF

Authors: Sautma Ronni Basana, Mariana Ing Malelak, Hotlan Siagian, Ruth Srininta Tarigan, Zeplin Jiwa Husada Tarigan, Zarul Azhar bin Nasir

DOI: 10.5267/j.dsl.2025.8.005

Keywords: Commitment management, Supply chain transparency, Supply chain integration, Operational decision-making

Abstract: This study aims to examine the influence of commitment management on supply chain integration, supply chain transparency, and operational decision-making in manufacturing companies in Indonesia. Amidst the increasing complexity of supply chains and the demands for rapid, data-driven decision-making, companies need to build integrated and transparent systems, supported by strong commitment from top management. This study used a quantitative approach with a survey method of 128 respondents from manufacturing companies in Java, and the data were analyzed using Partial Least Square (PLS) techniques. The results showed that commitment management significantly influenced supply chain integration, supply chain transparency, and operational decision-making. Supply chain integration was also shown to influence supply chain transparency, but not significantly on operational decision-making. Meanwhile, supply chain transparency significantly influenced operational decision-making. A mediation test showed that the indirect influence of commitment management on operational decision-making through supply chain integration and transparency was not significant. This indicates that operational decision-making still relies heavily on the direct involvement of top management. This study provides a theoretical contribution in enriching the understanding of the role of management commitment in supply chain-based operational decision-making systems. Practically, the results of this study recommend strengthening the role of middle managers, decision-making training, and the implementation of integrated information systems to improve the effectiveness of operational decisions in real time.

How to cite this paper
Basana, S., Malelak, M., Siagian, H., Tarigan, R., Tarigan, Z & Nasir, Z. (2025). Rethinking operational decisions making: Strategic drivers from management commitment, supply chain transparency and integration.Decision Science Letters , 14(4), 837-848.

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Journal: Decision Science Letters | Year: 2025 | Volume: 14 | Issue: 4 | Views: 609 | Reviews: 0

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