The study's major purpose is to determine the factors that affect the settlement of land complaints and propose some policy implications to improve the settlement of land complaints. Experts are asked about the factors that may affect and their impact rates on the settlement of land complaints when the State acquires land. The proposed research model has 5 hypothetical latent variables and 17 hypothetical observed variables. As a result of the model being tested by SPSS 20.0 software, all hypothetical latent variables and hypothetical observed variables satisfy the test criteria. The impact rates of the hypothetical latent variables range from 9.19% to 36.15%. The group of implementing complaint settlement factors has the strongest influence, and the group of legal factors has the weakest influence. Policy proposals include improving settlement procedures and land databases, strengthening facilities and personnel, and perfecting the legal provisions for complaint resolution.