Manufacturing organizations are under the pressure to give quality products at least cost within the possible minimum delivery time, even during unpredictable economic conditions. Due to competition like improved customer service and cost reduction, organizations are looking for innovative ways for creating competitive advantage. One such way is the effective information sharing among all the members of supply chain. To understand information sharing, we have to know the benefits of information sharing within the supply chain. In this study, on the basis of the relevant available literature and the suggestions of an expert team composed of managerial and technical experts of the manufacturing organization and academicians, eleven information sharing benefits have been diagnosed. An ISM-based model has been formed to study the understanding of the information sharing benefits in adopting the right information sharing within a manufacturing industry. We propose the ISM model, and a MICMAC investigation is applied. Its practical significance is to make use of the decision makers’ knowledge to give a fundamental understanding of a complicated situation, followed by a course of actions for problem-solving.

Global competition in the marketing has led organizations to be more responsive and efficient to the customers’ needs through quick-new product development and minimized delivery time. Customer satisfaction becomes the major issue for organizations; therefore organizations focus more and more on the collaborative supply chain. Thus, supply chain collaboration has become a major success factor for the organizations to achieve their corporate goals. The current research study is an attempt to address the supply chain collaboration through a systematic literature review. In findings, various specific areas have been examined to understand the necessity, evolution, issues and challenges, types, drivers, benefits, and barriers in the context of supply chain collaboration. Further, the research gap and future agenda have been derived which is very helpful for academics and practitioners to understand supply chain collaboration, gaps in the literature, and future agenda about the supply chain collaboration.