This paper studies the relationship between workplace Spirituality and Organization Citizenship behavior (OCB) in banks located in province of Sari, Iran. The statistical population of research includes the employees of Sari & apos; s Banks including Melli, Ghavamin, Saderat, Keshavarzi, Mellat,Tejarat, Saman, Parsian, Sarmaye, Pasargad and Karafarin. We used a questionnaire with 45 questions as an instrument for collecting research data. The questionnaire was designed based on workplace spirituality (Milliman et al., 2003) [Milliman, J., Czaplewski, A., & Ferguson, J. (2003). Workplace spirituality and employee work attitudes, an exploratory empirical assessment. Journal of Organizational Change Management, 16(4), 426-447.] and organizational citizenship behavior (Podsakoff et al., 1990) [Podsakoff, P., MacKenzie, S., Paine, J., & Bachrach, D. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563.]. Findings show that there was a meaningful relationship between workplace Spirituality and Organization Citizenship behavior. The results also indicated that there was a positive relationship between work spirituality and Organization Citizenship behavior in Sari & apos; s Bank.
One of the most important tools for improving the relative efficiencies of any organization is to establish suggestion system. Having a reliable system, which could reflect all employees’ comments and concerns, helps managers take necessary actions to remove any possible obstacle in the system. In this paper, we measure efficiency and effectiveness of suggestion system in the National Iranian Oil Products Distribution. We also provide practical suggestions for improvement and necessary actions required to review the system. The proposed study of this paper uses a sample of 297 people from 1294 employees who work in different position for some of the regional offices of this firm in north part of Iran. The study has used two separate questionnaires, where the first one consists of 40 questions in Likert scale trying to measure the efficiency and effectiveness of the suggestion system. In addition, we use another questionnaire to rank important factors detected in the first stage. The results of questionnaires have been analyzed using different statistical tests.