There are many evidences, which emphasis on the benefits of using new technologies of information and communication in international business and many believe that E-Commerce can help satisfy customer explicit and implicit requirements. Internet shopping is a concept developed after the introduction of electronic commerce. Information technology (IT) and its applications, specifically in the realm of the internet and e-mail promoted the development of e-commerce in terms of advertising, motivating and information. However, with the development of new technologies, credit and financial exchange on the internet websites were constructed so to facilitate e-commerce. The proposed study sends a total of 200 questionnaires to the target group (teachers - students - professionals - managers of commercial web sites) and it manages to collect 130 questionnaires for final evaluation. Cronbach & apos; s alpha test is used for measuring reliability and to evaluate the validity of measurement instruments (questionnaires), and to assure construct validity, confirmatory factor analysis is employed. In addition, in order to analyze the research questions based on the path analysis method and to determine markets selection models, a regular technique is implemented. In the present study, after examining different aspects of e-commerce, we provide a conceptual model for selecting and evaluating online marketing in Iran. These findings provide a consistent, targeted and holistic framework for the development of the Internet market in the country.

The management of procurement and distribution is one of the most important branches of the crisis management and events that, has great importance in the field of management. In this paper, we perform an empirical study to investigate important factors on emergency logistic emergency preparation distribution management among people who worked for governorship, hygiene and treatment, Red Crescent, electricity, water and sewage and transportation of central province of Ilam in west part of Iran. The survey distributed a questionnaire among some people and examined six hypotheses. The results of our survey indicate that employees who worked for these organizations maintained high levels of skills; they were able to access what they needed in their organization. In addition, the survey indicates that the access to the necessary information in their organizations; they are able to take care of their documentations. They could also execute their jobs based on good schedules and accomplished their tasks, properly. They survey also performed a multi-criteria decision making approach using AHP to prioritize important activities to improve logistic operations. The results indicate that having a good database is number one priority with relative weight of 0.51, followed by appropriate operating planning with relative weight of 0.295. Supply control came on the third position with relative weight of 0.134 and finally task assignment came as the last priority with relative weight of 0.061.

In the new marketing paradigm that is based on the relationship marketing, corporations and organizations look for retaining and enhancing the long run relationships with their customers. Customer relationship management (CRM) as a heart of the new marketing paradigm includes numbers of mechanisms that endeavor to manage sustainable and profitable long-term relations with valuable customers. Every year, there are many programs and resources dedicated for marketing strategy and planning. Evaluation of these endeavors especially the CRM strategy is much important. Hence, the primary purpose of this research is to analyze CRM using balanced scorecard as a valuable strategic tool. Required data was gathered from one of the biggest commercial banks of Iran and they were analyzed using BSC and statistical software packages. Results indicate that there is a meaningful relationship between 3 main aspects of CRM strategy and 4 main aspects of BSC.