How to cite this paper
Nguyen, T., Nguyen, Q & Vu, L. (2021). The effects of accounting benefit, ERP system quality and management commitment on accountants’ satisfaction.Accounting, 7(1), 127-136.
Refrences
Abu-Shanab, E.A., & Saleh, Z. (2014). Contributions of ERP systems in Jordan. International Journal of Business Information Systems, 15(2), 244–260. https://doi.org/10.1504/IJBIS.2014.059255.
Al-Mashari, M. (2003). A process change - oriented model for ERP application. International Journal of Human-Computer Interaction, 16(1), 39-55. https://doi.org/10.1207/S15327590IJHC1601_4.
Booth, P., Matolcsy Z., & Wieder., B. (2000). The impacts of enterprise resource planning systems on accounting practice: The Australian experience. Australian Accounting Review, 10(3), 4-18. https://doi.org/10.1111/j.1835-2561.2000.tb00066.x.
Calisir, F., & Calisir, F. (2004). The relation of interface usability characteristics perceived usefulness, and perceived ease of use to end- user satisfaction with enterprise resource planning (ERP) systems. Computers in Human Behavior, 20(4), 505-515. https://doi.org/10.1016/j.chb.2003.10.004.
Chien, S.-W., & Tsaur, S.-M. (2007). Investigating the success of ERP systems: case studies in three Taiwanese high-tech industries. Computers in Industry, 58(8-9), 783-793. http://dx.doi.org/10.1016/j.compind.2007.02.001.
Cooper, D. (2006). The impacts management commitment on employee behaviour a field study. American Society of Safety Engineers Middle East Chapter, 7th Proffesional Development Conference and Exhibition, March 18-22.
Costa, C.J., Ferreira E., Bento F., & Aparicio M. (2016). Enterprise resource planning adoption and satisfaction determinants. Computers in Human Behavior, 63, 659-671. https://doi.org/10.1016/j.chb.2016.05.090.
Davenport, T., Harris, J., & Cantrell, S. (2004). Enterprise systems and ongoing process change. Business Process Management Journal, 10(1), 16-26. https://doi.org/10.1108/14637150410518301
DeLone, W., & McLean, E. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. http://dx.doi.org/10.1287/isre.3.1.60.
Delone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19(4), 9-30. https://doi.org/10.1080/07421222.2003.11045748.
Dezdar, S. (2017). An integrative model for realising benefits from enterprise resource planning implementation. International Journal Business Information Systems, 24(4), 423–451. https://doi.org/10.1504/IJBIS.2017.082887.
Doll, W. J., & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS Quarterly, 12(2), 259–274. https://doi.org/10.2307/248851.
Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104.
General Statistics Office of Viet Nam (2019). Report construction production and business trends in the third quarter and forecast for the fourth quarter of 2019, https://www.gso.gov.vn/Default.aspx?tabid=382&ItemID=19361 (accessed 15 July 2020)
Guimaraes, T., Staples, D.S., & McKeen, J.D. (2003). Empirically testing some main user-related factors for systems development quality. Quality Management Journal, 10(4), 39-54. https://doi.org/10.1080/10686967.2003.11919083.
Hemanth, K. M. (2013). Critical success factors for the implementation of Peoplesoft enterprise resource planning in a Public organization, Dissertations. Published by ProQuest LLC, Wilmington University.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The Use of Partial Least Squares Path Modeling in International Marketing. Advances in International Marketing (AIM), 20, 277-320. Available at SSRN: https://ssrn.com/abstract=2176454.
Hénoc, S., & Rivera, A. (2014). Enterprise Resource Planning Systems and Users’ Satisfaction - A study of French companies. Master Thesis.
Hirt, S.G., & Swanson, E.B. (2001). Emergent maintenance of ERP: New roles and relationships. Journal of Software Maintenance: Research and Practice, 13, 373–397. https://doi.org/10.1002/smr.238.
Hsu, P.-F., Yen, H.J.R., & Chung J.-C. (2015). Assessing ERP post-implementation success at the individual level: revisiting the role of service quality. Information and Management. http://dx.doi.org/10.1016/j.im.2015.06.009
Lee, J.N., & Kim, S. (1992). The relationship between procedural formalization in MIS development and MIS success. Information and Management, 22(2), 89–111. https://doi.org/10.1016/0378-7206(92)90064-M.
Lin, H.-F. (2010). An investigation into the effects of IS quality and top
management support on ERP system usage. Total Quality Management & Business Excellence, 21(3), 335-349, https://doi.org/10.1080/14783360903561761.
Kanellou, A., & Spathis, C. (2013) Accounting benefits and satisfaction in an ERP environment. International Journal of Accounting Information Systems, 14, 209–234. https://doi.org/10.1016/j.accinf.2012.12.002.
Ifinedo, P.E., Nahar, N. (2007). ERP systems success: an empirical analysis of how two organizational stakeholder groups prioritize and evaluate relevant measures. Enterprise Information Systems, 1(1), 25–48. http://dx.doi.org/10.1080/17517570601088539.
Nelson, R.R., Todd, P.A., & Wixom, B.H. (2005). Antecedents of information and system quality: An empirical examination within the context of data warehousing. Journal of Management Information Systems, 21(4), 199–235. https://doi.org/10.1080/07421222.2005.11045823.
Nicolaou, A.I. (1999). Accounting Information Systems, Vol. I, Benou Publishers, Athens.
Olhager, J., & Selldin, E. (2003). Enterprise resource planning survey of Swedish manufacturing firms. European Journal of Operational Research, 146(2), 365-373. https://doi.org/10.1016/S0377-2217(02)00555-6.
Sabherwal, R., Jeyaraj, A., & Chowa, C. (2006). Information system success: individual and organizational determinants. Management Science, 52(12), 1849–1864. http://dx.doi.org/10.1287/mnsc.1060.0583.
Shang, S., & Seddon, P.B. (2002). Assessing and managing the benefits of enterprise systems: the business manager's perspective. Information Systems Journal, 12(2), 271-299. https://doi.org/10.1046/j.1365-2575.2002.00132.x.
Somers, T., Nelson, K., & Karimi, J. (2003). Confirmatory factor analysis of the end-user computing satisfaction instrument: Replication within an ERP domain. Decision Sciences, 34(3), 595-621. https://doi.org/10.1111/j.1540-5414.2003.02428.x.
Spathis, C. (2006). Enterprise systems implementation and accounting benefits. Journal of Enterprise Information Management, 19(1), 67-82. https://doi.org/10.1108/17410390610636887.
Spathis, C., & Ananiadis, J. (2005). Assessing the benefits of using an enterprise system in accounting information and management. Journal of Enterprise Information Management, 18(2), 195-210. https://doi.org/10.1108/17410390510579918.
Spathis, C., & Constantinides, S. (2004). Enterprise resource planning systems’ impact on accounting processes. Business Process Management Journal, 10(2), 234-247. https://doi.org/10.1108/14637150410530280.
Sutton, S.G. (2006). Enterprise systems and the re-shaping of accounting systems: a call of research. International Journal of Accounting Information Systems, 7(1), 1-6. https://doi.org/10.1016/j.accinf.2006.02.002.
Tsai, W.-H., Lee, P.-L., Shen, Y.-S., & Lin, H.-L. (2012). A comprehensive study of therelationship between enterprise resource planning selection criteria and enterprise resource planning system success. Information & Management, 49(1), 36-46. http://dx.doi.org/10.1016/j.im.2011.09.007.
Urbach, N., Smolnik, S., & Riempp, G. (2010). An empirical investigation of employee portal success. The Journal of Strategic Information Systems, 19(3), 184-206. http://dx.doi.org/10.1016/j.jsis.2010.06.002.
Wang, E., Chen, J. (2006). Effects of internal support and consultant quality on the consulting process and ERP system quality. Decision Support Systems, 42(2), 1029-1041. http://dx.doi.org/10.1016/j.dss.2005.08.005.
Weli (2018). The accountant satisfaction in using ERP systems. Communication & Information Technology Journal 12(1), 27–34. https://doi.org/10.21512/commit.v12i1.4242.
Zhang, Z., Leeb, M.K.O., Huang, P., Zhang, L., & Huang, X. (2005). A framework of ERP systems implementation success in China: an empirical study. International Journal of Production Economics, 98(1), 56–80. http://dx.doi.org/10.1016/j.ijpe.2004.09.004.
Al-Mashari, M. (2003). A process change - oriented model for ERP application. International Journal of Human-Computer Interaction, 16(1), 39-55. https://doi.org/10.1207/S15327590IJHC1601_4.
Booth, P., Matolcsy Z., & Wieder., B. (2000). The impacts of enterprise resource planning systems on accounting practice: The Australian experience. Australian Accounting Review, 10(3), 4-18. https://doi.org/10.1111/j.1835-2561.2000.tb00066.x.
Calisir, F., & Calisir, F. (2004). The relation of interface usability characteristics perceived usefulness, and perceived ease of use to end- user satisfaction with enterprise resource planning (ERP) systems. Computers in Human Behavior, 20(4), 505-515. https://doi.org/10.1016/j.chb.2003.10.004.
Chien, S.-W., & Tsaur, S.-M. (2007). Investigating the success of ERP systems: case studies in three Taiwanese high-tech industries. Computers in Industry, 58(8-9), 783-793. http://dx.doi.org/10.1016/j.compind.2007.02.001.
Cooper, D. (2006). The impacts management commitment on employee behaviour a field study. American Society of Safety Engineers Middle East Chapter, 7th Proffesional Development Conference and Exhibition, March 18-22.
Costa, C.J., Ferreira E., Bento F., & Aparicio M. (2016). Enterprise resource planning adoption and satisfaction determinants. Computers in Human Behavior, 63, 659-671. https://doi.org/10.1016/j.chb.2016.05.090.
Davenport, T., Harris, J., & Cantrell, S. (2004). Enterprise systems and ongoing process change. Business Process Management Journal, 10(1), 16-26. https://doi.org/10.1108/14637150410518301
DeLone, W., & McLean, E. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. http://dx.doi.org/10.1287/isre.3.1.60.
Delone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19(4), 9-30. https://doi.org/10.1080/07421222.2003.11045748.
Dezdar, S. (2017). An integrative model for realising benefits from enterprise resource planning implementation. International Journal Business Information Systems, 24(4), 423–451. https://doi.org/10.1504/IJBIS.2017.082887.
Doll, W. J., & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS Quarterly, 12(2), 259–274. https://doi.org/10.2307/248851.
Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104.
General Statistics Office of Viet Nam (2019). Report construction production and business trends in the third quarter and forecast for the fourth quarter of 2019, https://www.gso.gov.vn/Default.aspx?tabid=382&ItemID=19361 (accessed 15 July 2020)
Guimaraes, T., Staples, D.S., & McKeen, J.D. (2003). Empirically testing some main user-related factors for systems development quality. Quality Management Journal, 10(4), 39-54. https://doi.org/10.1080/10686967.2003.11919083.
Hemanth, K. M. (2013). Critical success factors for the implementation of Peoplesoft enterprise resource planning in a Public organization, Dissertations. Published by ProQuest LLC, Wilmington University.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The Use of Partial Least Squares Path Modeling in International Marketing. Advances in International Marketing (AIM), 20, 277-320. Available at SSRN: https://ssrn.com/abstract=2176454.
Hénoc, S., & Rivera, A. (2014). Enterprise Resource Planning Systems and Users’ Satisfaction - A study of French companies. Master Thesis.
Hirt, S.G., & Swanson, E.B. (2001). Emergent maintenance of ERP: New roles and relationships. Journal of Software Maintenance: Research and Practice, 13, 373–397. https://doi.org/10.1002/smr.238.
Hsu, P.-F., Yen, H.J.R., & Chung J.-C. (2015). Assessing ERP post-implementation success at the individual level: revisiting the role of service quality. Information and Management. http://dx.doi.org/10.1016/j.im.2015.06.009
Lee, J.N., & Kim, S. (1992). The relationship between procedural formalization in MIS development and MIS success. Information and Management, 22(2), 89–111. https://doi.org/10.1016/0378-7206(92)90064-M.
Lin, H.-F. (2010). An investigation into the effects of IS quality and top
management support on ERP system usage. Total Quality Management & Business Excellence, 21(3), 335-349, https://doi.org/10.1080/14783360903561761.
Kanellou, A., & Spathis, C. (2013) Accounting benefits and satisfaction in an ERP environment. International Journal of Accounting Information Systems, 14, 209–234. https://doi.org/10.1016/j.accinf.2012.12.002.
Ifinedo, P.E., Nahar, N. (2007). ERP systems success: an empirical analysis of how two organizational stakeholder groups prioritize and evaluate relevant measures. Enterprise Information Systems, 1(1), 25–48. http://dx.doi.org/10.1080/17517570601088539.
Nelson, R.R., Todd, P.A., & Wixom, B.H. (2005). Antecedents of information and system quality: An empirical examination within the context of data warehousing. Journal of Management Information Systems, 21(4), 199–235. https://doi.org/10.1080/07421222.2005.11045823.
Nicolaou, A.I. (1999). Accounting Information Systems, Vol. I, Benou Publishers, Athens.
Olhager, J., & Selldin, E. (2003). Enterprise resource planning survey of Swedish manufacturing firms. European Journal of Operational Research, 146(2), 365-373. https://doi.org/10.1016/S0377-2217(02)00555-6.
Sabherwal, R., Jeyaraj, A., & Chowa, C. (2006). Information system success: individual and organizational determinants. Management Science, 52(12), 1849–1864. http://dx.doi.org/10.1287/mnsc.1060.0583.
Shang, S., & Seddon, P.B. (2002). Assessing and managing the benefits of enterprise systems: the business manager's perspective. Information Systems Journal, 12(2), 271-299. https://doi.org/10.1046/j.1365-2575.2002.00132.x.
Somers, T., Nelson, K., & Karimi, J. (2003). Confirmatory factor analysis of the end-user computing satisfaction instrument: Replication within an ERP domain. Decision Sciences, 34(3), 595-621. https://doi.org/10.1111/j.1540-5414.2003.02428.x.
Spathis, C. (2006). Enterprise systems implementation and accounting benefits. Journal of Enterprise Information Management, 19(1), 67-82. https://doi.org/10.1108/17410390610636887.
Spathis, C., & Ananiadis, J. (2005). Assessing the benefits of using an enterprise system in accounting information and management. Journal of Enterprise Information Management, 18(2), 195-210. https://doi.org/10.1108/17410390510579918.
Spathis, C., & Constantinides, S. (2004). Enterprise resource planning systems’ impact on accounting processes. Business Process Management Journal, 10(2), 234-247. https://doi.org/10.1108/14637150410530280.
Sutton, S.G. (2006). Enterprise systems and the re-shaping of accounting systems: a call of research. International Journal of Accounting Information Systems, 7(1), 1-6. https://doi.org/10.1016/j.accinf.2006.02.002.
Tsai, W.-H., Lee, P.-L., Shen, Y.-S., & Lin, H.-L. (2012). A comprehensive study of therelationship between enterprise resource planning selection criteria and enterprise resource planning system success. Information & Management, 49(1), 36-46. http://dx.doi.org/10.1016/j.im.2011.09.007.
Urbach, N., Smolnik, S., & Riempp, G. (2010). An empirical investigation of employee portal success. The Journal of Strategic Information Systems, 19(3), 184-206. http://dx.doi.org/10.1016/j.jsis.2010.06.002.
Wang, E., Chen, J. (2006). Effects of internal support and consultant quality on the consulting process and ERP system quality. Decision Support Systems, 42(2), 1029-1041. http://dx.doi.org/10.1016/j.dss.2005.08.005.
Weli (2018). The accountant satisfaction in using ERP systems. Communication & Information Technology Journal 12(1), 27–34. https://doi.org/10.21512/commit.v12i1.4242.
Zhang, Z., Leeb, M.K.O., Huang, P., Zhang, L., & Huang, X. (2005). A framework of ERP systems implementation success in China: an empirical study. International Journal of Production Economics, 98(1), 56–80. http://dx.doi.org/10.1016/j.ijpe.2004.09.004.